I love their furniture but it appears as if this month they may have gone out of business. Has…read moreanyone that has ever shopped here know of any place that is similar or if they have additional locations. They have good furniture at an affordable place. I have been shopping here for at least a decade.

I have used Darby's for years. Most of my furniture is from here. Good quality, affordable price…read moreand great customer service. Five stars

I bought 2 throws at the McDonough store that had a 12.99 each sign by the basket full of throws…read more when checking out, was charged 14.99. I questioned this, showing the store manager, Diane, the sign. She said, no that the sign was wrong. As I left, I noticed that she had put the sign back by the throws. This is wrong! Today I returned the throws because the color wasn't right for my room. I picked up 2 items to purchase, and was wrung up. I asked if I had gotten my 30% discount. There were multiple signs around the store that said 30% off everything in store. I was told "that was last week". To top it off, Diane was rude. I did not buy the items, and will be reporting Diane to the BBB and to corporate.

I had a great experience with Kristen. She has a great eye for decor and helped me pull together…read moremy vision with throw pillows. I will surely ask for her again. Thank you, Kristen!

I had a very disappointing experience at my favorite HomeGoods located in McDonough Georgia, 1990…read moreJonesboro Road, McDonough, GA 30253. I visited this location around 11:00 a.m. My daughter and I have been frequent customers over the past few weeks as she redecorates her home. We have been delighted with the selection and quality of merchandise at HomeGoods, making it our first choice for home shopping. Over the last two weeks, we have purchased several items for her home, and during this visit, I was looking for a recliner for myself. Since I am on a fixed budget, this was a significant purchase for me, and I wanted to ensure I made the right choice. As I was browsing, I spent time sitting in several chairs, discussing my options over the phone with my daughter. While I was testing one chair in particular, I noticed an associate, later identified as "Joy," repeatedly looking in my direction. She would stop what she was doing and stare at me, making me feel uncomfortable. I mentioned this to my daughter over the phone, suspecting that the associate might have thought I was sitting too long in the chair or staying in her section for an extended period. As I tried to arrange transportation for the chair I was considering, I remained seated to prevent another customer from purchasing it before I finalized my decision. At this point, Joy approached the chair next to me and bumped the one I was sitting in while "adjusting" the adjacent chair. I ignored this. She then proceeded to reach behind and around me to a console table, invading my personal space, which I also chose to ignore. She eventually walked away but continued looking in my direction. Shortly after, she returned and said, "I am sorry, but I am going to have to disturb you; I need to put this chair over there," pointing to an area about ten feet away. At this point, I responded, telling her not to speak to me and questioning why she was asking a customer to vacate a chair they were considering purchasing. I pointed out that there were numerous other chairs in the store. She then asked if I was buying the chair, and I again asked her to stop speaking to me. She proceeded to call me "rude," which caused me to lose my temper. This interaction made me feel targeted and bullied for no apparent reason. Whether it was prejudice or another motive, I cannot say, but I know how it made me feel--uncomfortable, disrespected, and humiliated in front of other customers. Joy's behavior seemed to be an intentional attempt to pressure me into leaving the chair, making me uncomfortable by bumping me and reaching around me. When those actions failed, she outright told me to move. Another customer who witnessed this incident came to my aid, questioning why I couldn't sit in the chair and immediately sitting in the one next to me to make a point. The situation was so ridiculous that neither of us understood why it was happening. I was so shaken by this incident that I initially left the store without making a purchase. However, after recounting the exchange to my daughter, she convinced me to return and buy the chair because I genuinely liked it, however, I finally settled on another chair and made the purchase. I am unsure what actions were taken by the store management, because when I returned the next day, Joy was there. I wanted to share my experience with this particular associate and encourage anyone who has had a similar experience to report it to the store, as this is unacceptable. I feel that no customer should endure such treatment. Additionally, I noticed the following day when I returned to pick up my chair that the chair Joy had asked me to vacate had been moved back to its original location, further emphasizing that there was no valid reason for her to demand that I move in the first place. This experience has left me extremely disappointed in a store I have supported consistently.

I've always loved going in this store it's a wonderful place to shop, but something very…read moreunfortunate happened last time I was there. I've been looking for something in particular for a while. I finally found what I was looking for, or so I thought. It was a rather large painting but it had a scuff mark right in the middle of it. It wasn't a deal breaker for me. I took it up front along with some other items. I asked if I could get a discount since it had a mark on it because I could probably get it cleaned once I got home. I feel like it can't hurt to just ask. The cashier (very nice girl) called the floor manager up front to authorize the discount. The manager walked up and did not even acknowledge me even though I was talking to her. I was saying to her that I felt like I could get it cleaned up once I got home and that I wanted to see if there would be any discount. She ignored me and got a number 2 pencil out of a drawer and started erasing on the picture. I wanted to ask her to please stop! The cashier and myself were a bit shocked at this because the picture was very light colored and now had pink eraser marks on it and the paint slightly rubbed off completely. I'm not sure if she was just having a bad day or if she really didn't want to give a discount. I told her politely that the picture unfortunately now looked even worse and that I couldn't purchase it now. I payed for my other items and walked away very disappointed. I heard her call me back before I exited the store. I walked back over and she showed me the picture again pointing to the spot and said she could give me a 10% discount. I told her I would have liked to have the 10% before she did what she did. In a very upbeat way she said "okay then" with a smile. I was not smiling. It was not "okay" with me. I left very disappointed that day because that was the only picture they had like that. Her name was Jodie. I actually called customer service because this was just not right. They said they were sending me a coupon even though that is not why I called them. I never even got the coupon either. Update: I received the coupon in the mail. It was 10% off.

I am extremely disappointed with my experience at Floor & Decor. I recently spent thousands of…read moredollars installing their "waterproof" LVP flooring throughout my entire home -- nearly 2,000 sq. ft., including the kitchen and bathrooms, exactly as their team recommended. Despite being assured the product was truly waterproof and appropriate for these areas, the flooring buckled, bubbled, and began trapping moisture shortly after installation. I had my insurance company inspect the issue, and they confirmed there were no leaks in my home. Their moisture reader showed that the flooring itself was holding water, and when it was removed, there was mold underneath -- a serious health hazard. Because mold is dangerous to breathe, the flooring had to be removed immediately. Yet when I contacted Floor & Decor for support under their lifetime residential warranty, I was told the warranty was voided simply because the flooring was removed -- even though removal was required for health and safety reasons. To make matters worse, the representative handling my case (Matt) was dismissive, repeatedly cut me off, and refused to allow me to submit photos, proof of installation, insurance reports, or documentation. I was not offered any investigation, partial refund, or even the courtesy of reviewing my case. I trusted Floor & Decor, invested heavily in their product, followed installation guidelines, and now I am left with ruined floors, mold exposure, and no accountability from the company. This experience has been devastating, and I would encourage anyone considering their "waterproof" LVP to proceed with caution and thoroughly research their warranty limitations. I sincerely hope Floor & Decor reconsiders their customer service approach and honors the warranties they promote.

If you're doing a reno, you have to go to Floor and Decor and find Arthur!…read more Arthur saw me wandering and helped me quickly locate some tile I had found online. After talking to him about my project and showing him pictures of what vibe I was going for, he helped me pick out the floor tile (as seen in the picture) and it was PERFECT. I didn't even know it existed before he pointed it out! Arthur was so kind and patient, & really understood the design I was going for. He gave me his direct contact info in case I needed anything else, and so thoughtfully called to check on me and see if I needed anything else. I will definitely be calling him next time I need to do another renovation!

Great service and they negotiate!! I'd recommend them ! Really nice people . If you need furniture…read morego here

I stopped by to see if I could find a new couch, Velma helped me as soon as I walked in. After I…read morehad a chance to look around she explained a few options about either getting a set or just the couch, and mentioned they had a sale. Before I knew it I was a new owner of a couch and table set! They delivered it fast and the delivery guys were very nice! Thanks for everything! I'll be back!

Was looking for bedroom furniture. None of the other furniture stores even acknowledged I was in…read moretheir store but Velma helped me here in Stockbridge from the time I entered the store. No high sales pitch which was the reason I came back to buy from her. Also I'm redoing my bedroom and she's been super great about allowing me to get my furniture at a later date. I will be buying from this store again.

Great prices and wonderful customer service! This is officially my go-to mattress store!read more

My friend bought a mattress and picked it up. She is an elderly woman and when it was moved into…read moreher apartment, it was the wrong one. She had called and spoke to the manager to get it swapped out and the correct mattress delivered. They wanted to charge her 45 dollars for delivery. She had asked to pay half of the delivery since it was their error. She had to find people willing to help with a truck to bring the wrong mattress back and the new one delivered. This is horrible customer service and they should at least make sure the correct mattress is given and delivered. With this type of customer service I would not recommend this place.

I received excellent customer service from this establishment. All of the service representatives…read morewere extremely helpful and assisted us with making an informed decision about which bed and mattress to choose.