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    Bargain Plus

    1.5 (2 reviews)
    Closed 10:00 am - 6:00 pm

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    4 years ago

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    American Freight Furniture & Mattress

    American Freight Furniture & Mattress

    (24 reviews)

    $$

    I was so excited to see that they were still in business after so many locations went into…read morebankruptcy and closed down which I was upset because I missed the big sales that they had before they closed down but AnyWho, I'm glad I was able to find this location even though it was a 45 minute drive it was well worth it. My first set of furniture came from here and now I'm a second set of furniture , I'm also looking to purchase from here as well I came when they had a special on memorial weekend which if you spend a certain amount of money you got a free rug a nice size rug at that too furniture is always well worth it and they have great options as far as payment plans and approval plans. Only thing I don't like is that they don't have delivery through the company. They do it through a third-party which after so many miles is $130 to deliver. I will stay with hurry up and look into their own delivery company and charge a decent price.

    We purchased a refrigerator Saturday, December 4th. We were told they have same day delivery and we…read morewould be given an hour's notice for arrival. The first call I received was at 1:13pm. I asked the delivery person how far away was he from making my delivery. He said 30 minutes. I explained that we were told we'd have at least an hour's notice. He said "its 30 minutes to an hour" I explained that I am an hour away and can't make it back to that side of town in 30 minutes. He said he would go do another delivery and come back to me. He called me back at 2:13. During our conversation, we both confirmed that we - myself and the delivery team, was 30 minutes away from my residence. I reach my house and waited an hour. At an hour and 20 minutes I called to see the status of their arrival. He said "I had to switch my route around, but I'm coming, I'm on my way" TWO HOURS LATER they still hadn't arrived - NO CALL or notice of any kind. I call again, no answer. I call the store and the RUDE store manager was very non-chalant like he could care less. He claimed to be dealing with a customer and would call me back after her found out where his drivers were. I never received a call back from the manager. My fiance called and the manager was rude to him saying "just like i told your girl, it's on its way" Is that how we're talking to customers? If you don't care if people buy from your location or not - you shouldn't be in business. Having a business and running a business are two different things. The only reason we didn't cancel our order completely - even after they did a bait and switch - is because my fiance is much more patient than I am and Tia - the saleswoman who assisted us, shouldn't be denied commission because she works with a bunch of rude and unprofessional men. ALSO - why is delivery $90 and all they do is take it off the truck and place it in your kitchen. Had I known that ahead of time, we would've went to pick up the refrigerator ourselves. They didn't set up the new refrigerator or remove the old refrigerator. ALSO this "Delivery Service" is a straight up HUSTLE. They only accept cash app or cash made payable to the driver. I'm never one to knock someone's hustle, but be professional, be on time, be respectful of someone's time. AND don't expect full payment when you were FIVE HOURS LATE. They didn't show up to our house until 6:00pm. My fiance grew tired of waiting - especially since there was no communication of when they would show up and he left to try to get some of his work done. FINALLY around 6:00pm they show up, but no one was home. We didn't even expect them to come at that point since they were so rude. The driver calls to say they're at the residence. I told him, you can wait until one of us gets there or you can leave. So, they left. SUNDAY at 4:00pm, they called to tell me they were on their way. WHAT?!!? Again, no one is sitting around waiting for you to decide to do your job so no one was home. And we had plans of going to pick it up ourselves because the thought of giving them $90 after being inconvenienced and dealing with their rudeness irritated me. But, again, my fiance is more patient and forgiving than I am and he just wanted the refrigerator and to be done dealing with them. They finally arrive, I asked if they are going to hook up the new refrigerator and he said "we don't do set up" I asked if he was taking away the old refrigerator he said "That would cost you $100" I almost burst out in laughter. Sir, your service wasn't worth the $90. I'd be a fool to give you anymore money or time. At that point, I just wanted them out of my sight and house. Save yourself a headache and $90. They are not worth the time, money or frustration.

    Bargain Plus - appliances - Updated May 2026

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