They do an amazing job every time! They are so precise on their work it makes me feel so good…read moreknowing I'm going to walk out of there looking amazing

The lady was being extremely rude and quick with the threading and causing unnecessary pain. I hope…read moreshe gets fired. I never found out her name but she was one of the indian ladies in there. Absolutely no excuse to act like that. Will not be coming back.

I love how much attention to detail they use. I always feel wanted nd welcome here. I visited this…read moreplace a year ago and couldn't find it again, I'm so happy I finally found them. I usually schedule my nails with Carol. Ask for her!

Male working tonight had poor customer service and was didn't seem empathic at all when I was told…read moreI couldn't recieve service for a manicure after he took me as a walk in customer and double booked himself with 2 clients . Was very rude when I questioned him " then why would you sit me down and do my pedicure " by ignoring my concern and not saying a word. Won't be returning.

Decided to get some waxing done so I made a reservation here. Elisabeth was very knowledgeable and…read moresuper friendly. She walked me through the whole process and explained each step. I learned a lot and she made the experience so pleasant. I signed up for a package and every time I go the experience is good. Customer service is really good here. The ladies up front are friendly and everything is clean.

Staff is very friendly & helpful. Melanie is my absolute favorite! She is thorough, efficient, and…read morefriendly.

AMAZING SERVICE!! Amber is so sweet and makes you feel so comfortable and relaxed while getting…read morewaxed! The waiting room is adorable, I wouldn't want to go anywhere else!! 10000/10 would totally recommend

Had my first appointment with Virginia today and she was so sweet and informative and even provided…read moreme with a few aftercare things to take home booked in advance for my next visit and I definitely plan on becoming a regular

Got my first wax (Brazilian) done here last week! I booked about 5 days in advance through the…read morecompany's booking site. The place was super clean and followed all COVID procedures. My waxer was Kristina- she made my first time a wonderful experience and talked me through the entire process. I definitely will be returning in 4-6 week for a second wax. Services are definitely worth the price! You definitely get what you pay for- GREAT QUALITY AND SERVICE.

I have been attending Waxed for over a year and I have such a fantastic experience every…read moreappointment. The prices here are the lowest I have ever seen for a male Brazilian service and to make it even better Angel puts me at ease with the great environment, music, professionalism, and conversation. She offers great pre and post wax care information on her website. I greatly appreciate that. She also offers great appointment booking online AND great reminder and confirmation texts/emails. I greatly appreciate this as well. The confirmation receipt emails are also great as well for when I forget cash and need to use via my credit/debit card. Fellas and ladies, I highly recommend Waxed.

This place is amazing at what they do, I love getting my wax services from Dawnika who is very…read moreexperienced in multiple things! I've been coming for a couple years and the location is so cute and cozy. They also have amazing products on display that you can purchase! I love how for some products they've given samples and sometimes give out cute goodies! These ladies are amazing

I had an amazing experience with Julie today! So kind and she did an amazing job. Wonderful…read moreexperience from the welcome up front all the way until the end going through products, aftercare, etc. I will be back soon!

Sierra was amazing! She made sure I was comfortable with the whole process. I am so pleased with…read morethe results.

Hello Sugar is top tier!!! And I LOVE Andrea! She's everything an esthetician should be! The vibe…read moreis always there, it's always clean and service is always prompt!!

I received an offer for a complimentary Brazilian service with a trainee and scheduled an…read moreappointment, also adding a lash lift. My 9:00 a.m. appointment was confirmed, but when I arrived, the salon was closed. I called and waited in my car, but no one ever showed up or reached out. While I understand scheduling issues can occur, a simple call, text, or email would have been greatly appreciated--especially since I drove from the Galleria area. It's unprofessional for a business to not be open during their advertised hours, regardless of whether clients have appointments. At 9:17 a.m., I was finally able to reach someone who informed me that the manager had been trying to contact me for two days because there were no trainees available for the time slots they themselves posted on the booking site. I checked my account just last night, and the appointment was still confirmed. No one ever attempted to contact me or cancel the booking. This experience was extremely unprofessional and disappointing coming from Sugaring NYC. I had recently canceled my membership with Hello Sugar and was considering returning as a client, but this experience only confirms I made the right decision to leave in the first place.

I so wanted to be a long time client here, because of the Convenient location. BUT my time doesn't…read morematter to them here. My appointment was at 11:30 and actually made this appointment 3 weeks prior!!!! And I waited 30 min Due to another client and only one wax tech. Another time, I showed up on time for my appointment but the wax tech wasn't even there yet!!!!!! Someone else had to service me. Again I waited longer there than I needed. Big turnover over on waxers. I would not recommend if you like consistency and want your appointment time to be honored. I will be finding another place as soon as my subscription is done.