On August third 2011, I ordered draperies with black out lining for my two bwdrooms in my new home, The Pinnacle. The long and the short of it is that after originally making the drapes for the wrong rooms, wrong lining, not the rods that I expected, remaking them and having a dye lot problem, six months later I have lovely draperies. Just what I wanted, but a rediculous amount of trauma caused by carelessness, innattention to detail and sloppy work. The company stood by and made good on everything, but I wouldn't use them again. Today(Aug. 2012), Ashley Campbell, owner, called to personally apologize for what happened and to tell me that the decorator involved was no longer with the company. I have changed my mind, and would consider using the company again if Ashley personally handled the details of the project. read more