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    DTC Studio Interiors

    1.5 (2 reviews)
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    Detached garage construction

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    4 months ago

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    Urban Lights

    Urban Lights

    3.2
    (169 reviews)
    $$

    Just over three years ago we purchased a chandelier from Urban Lights ("UL") at a cost of more…read morethan $3,000.00. Because of the size and weight, it cost an additional $1,200.00 to have the ceiling reinforced and hung. This piece is now over $4,000.00! Just one week from the three year anniversary of purchasing it, the chandelier just quit working! The manufacturer, Troy Lighting, simply said, essentially, Too Bad, you've only got a one year warranty. UL, however, stepped up and connected us with a specialist in the lighting repair and restoration field and determined it could be repaired!!! We began purchasing from UL nearly 20 years ago and, today, more than 85% of the fixed and non-fixed lighting, and at least 35% of accessories, in our home are from them. Because of their professionalism to not just helping the customer, but also taking a proactive approach to doing what is right, our future lighting and home decor needs will come from UL!! Thank You!

    If you're with 'the Trade', and your trade discount is sacred to you, then NO, absolutely not…read more Buyer Beware. Worked up a large home package with a known designer in the area, who then parted ways with the client for that. The Designer let me know this when it happened, and I informed the homeowner I would not be able to honor those prices if she was not going through a 'trade entity'. Urban Lights took those trade #'s and sold it all directly to the homeowner for a matching price. Some places will protect that Trade discount, as is only right - this is not one of them, evidently.

    DTC Studio Interiors - interiordesign - Updated June 2026

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