1. Ashland Prosthodontics

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Ashland, OR

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Ashland Prosthodontics

5.0 (1 review)
Closed • 9:00 am - 2:30 pm

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Premier Care Dental - Ashland - My outlook to going here

Premier Care Dental - Ashland

2.7(36 reviews)
2.2 mi

I have been going here for dental care for many years..thorough thoughtful care..Great referrals…read more when needed.All around excellent.

Dear Premier Dental Management,…read more I am writing to formally request a resolution regarding an unnecessary procedure and charge on my account. Last year, after having a tooth extracted, my original dentist recommended a bone graft at the extraction site to prepare for a future implant. I agreed to wait six months before proceeding. When I returned in six months, that dentist was no longer with Premier Dental. The new hygienist and dentist examined me and determined that the bone graft at the extraction site was unnecessary. Instead, they recommended placing the implant in a different area to better support chewing. Despite the bone graft being deemed unnecessary, I was charged just over $300 for the procedure. Because this work was unnecessary and was performed in a location where the implant was ultimately not placed, I requested either a refund of the $300 to my insurance or a credit toward my necessary implant. In early October, I followed up after receiving no response. I was informed that Premier Dental attempted to refund the insurance company, but because the insurance did not respond, I would not receive a credit. I then spoke with Leah, a supervisor at the Medford office. After reviewing my file, she confirmed that Premier Dental would return the $300 to the insurance company, but maintained that I would not receive any credit toward my new implant. She suggested the original bone graft could be used for a different implant in the future, which was never discussed with or authorized by me. Premier Dental performed an unauthorized, unnecessary procedure and billed my insurance for it, while refusing to apply a credit toward the actual required implant in a different location. I would like this matter re-examined and a $300 credit applied toward my current implant procedure. If we are unable to reach a fair resolution, I will have to leave a negative review and seek dental care elsewhere. Thank you for your time and assistance in resolving this matter. Best regards, Marty Martinez

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Ashland Prosthodontics - prosthodontists - Updated October 2026

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