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Ashla Martin, DDS

5.0 (1 review)

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7 years ago

What a difference a pediatric dentist makes! Dr. Martin and her staff put our kids immediately at ease.

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iKids Pediatric Dentistry - Cedar Hill

iKids Pediatric Dentistry - Cedar Hill

2.0(5 reviews)
1.1 mi

Our 5 yo had an accident and was bleeding from his gums around his teeth. We tried to go to our…read moreregular office in Cedar Hill after calling repeatedly with no answer. We get there and a guy says it's closed because the air is out but there is one person inside. Not sure why they didn't update the phones to say they're closed but I go inside and thankfully the dental asst looks at the picture, agrees we need to be seen and gives us an ice pack, directing me to another location. I'm a little frustrated but I head to Arlington because it's closest. Got to the Cooper location at 2:05p. Sign said lunch from 1p-2p. Waited and waited but they still never unlocked the door. I tried it three times. And of course, repeated calls here are unanswered also. Watched other people try the door. Watched UPS try the door. It's now 2:50 pm. My still bleeding kid has yet to be seen. Just throw all the iKids locations away at this point. This is ridiculous.

this is the worst dentist office for kids. The staff is so lazy and incompetent. they are not…read moreconsiderate of your time. the woman that does billing and verifies insurance was asked to do one simple task To verify our secondary insurance. she had over a week to do so and never once did she call me back or reply to my emails. I can't have my husband take off work to verify insurance bc the front desk couldn't do their job. I have dealt with rude lazy front desk personnel at this dentist office bc the doctors are good and gentle but it's not worth the experience I will no longer bring my kids here

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iKids Pediatric Dentistry - Cedar Hill
iKids Pediatric Dentistry - Cedar Hill - The theater room was good for the kids.

The theater room was good for the kids.

iKids Pediatric Dentistry - Cedar Hill - Great staff!!!

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Great staff!!!

Barefield Pediatric Dentistry - Duncanville pediatric dentist, Dr. Alton McWhorter

Barefield Pediatric Dentistry

3.0(5 reviews)
3.2 mi

My dissatisfaction is with the assistive personnel…read more The staff needs to be trained in customer service. During our first visit I was able to sit with her in the treatment room during her cleaning, without asking. On our second visit for scheduled fillings we checked in and the tech told me to go sit in the siting room. When I asked to remain with her during treatment. He questioned why I felt the need to stay with her. This was not an appropriate response. I had to escalate. Which they allowed me to sit with her. But I should not be made to feel like I have to justify my reason for wanting to sit in with my daughter during her treatment. On the third visit for further fillings, we checked in and when she was called, the tech again said "she is fine to come alone, you can wait in the waiting room". What gives the tech the authority to decide my child can proceed by herself? This is not how parents should be approached. She could have asked if I was okay with her receiving the treatment alone without my presence. If parents are not going to be allowed to be present this needs to be explained at check in and before consent of treatment. Children are not allowed to seek medical and dental treatment alone. So why should I not be allowed to be present during her treatment?

Typically we have a great experience. However, at this point I am beyond irritated with the service…read moreI'm receiving. They ordered my child a spacer which they stated would be covered at 100% by my insurance. When it came back they started it was $400..huge difference. I never called to say it was going to cost until they were ready to put it in. I didn't allow it. They are saying I have to pay for something that my child didn't use or he cant receive service. My child has been going to this dentist for SEVEN YES 7 years and I've never not paid for services. Now they want me to pay $400 for something they said was covered and I did not receive. Absolutely ridiculous. I asked to speak with Dr. Barefield and I was told no and that was the final answer by Jessica So basically they dont give a dang about customer service or loyalty.

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Duncanville pediatric dentist, Dr. Janet Ramlal

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Duncanville pediatric dentist, Dr. Lolo Wong

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Ashla Martin, DDS - pediatric_dentists - Updated May 2026

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