I took my son to his first dentist appointment and he loved it, great experience. Especially with…read moreIsmalda, Nancy & Sandy around, they made us feel comfortable. They are loving and caring people. I recommend it here!

I'm in shock and feel a distrust for the dental industry at this moment. I took my children to…read moreJust for Kids due to the high ratings. I called to make an appointment. They took my dental insurance information and informations me they would reach out if there were any issues with the insurance. I was told there shouldn't be any issues since my son was seen there before for an emergency visit. I received a return phone call only to be informed that my children could never be seen at the facility if they missed the first appointment. There was no communication that my insurance was out of network. They did a complete examination and cleaning for both my children and informed my husband the cost was $500. The clerk went on to give a backhand apology stating that she was sorry that I wasn't aware the office was out of network. This makes no sense. My children did not have any dental work done just routine cleaning there is no way my husband and I anticipated to pay $500 for a cleaning. This is poor communication on this dental office and I was made to feel this error my fault. I was very disappointed with this experience and would not recommend Just for Kids Dental to any parents.

I've been coming here for so many years. My oldest is 20 and my youngest is five. I love the staff…read more You know it's a good place when you see that they can keep the same staff for years and years. Everyone here is so sweet and has such a way with kids. Because I've been coming here so long I know their dental work is good. I've been to some dentist that do work on you and then a year later you're having to get their work fixed, I've never had that issue here. If you're looking for somewhere to go with your kiddos, this is the place. Good quality dental work for a reasonable price provided by some of the sweetest people you'll ever meet.

Such a great place to take my daughter for all her dentist needs. They are very gentle and kind,…read moreand always try to accommodate with children needs. Their office is also very kid friendly with lots of toys for kids to play with before their appointment to help ease any anxiety. Would highly recommend them to anyone who has kids and needs a dental place to take them to.

I am so impressed with the staff at Ovilla Family Dentistry. I had a few crowns that took multiple…read morevisits. I appreciated that I always had the same dental hygienist in addition to the same doctor during the process. The level of professionalism is exceptional. The facility is very clean, the staff is friendly and the equipment is state of the art. I appreciate that they participate in volunteering their time providing dental services in countries that do not have the level of care we have in the United States.

I am extremely upset with my experience at Ovilla Family Dentistry…read more On August 14th, I called Ovilla Family Dentistry to make an initial appointment for a cleaning and possible cavity to be filled. I spoke to Candace and asked if they accepted Cigna and she responded saying they do accept Cigna if it's a PPO plan (Which mine is. Also, I would like to add this is my first time using my dental insurance this year and my first year having Cigna for my dental insurance). Everything was great I scheduled the appointment for the following Friday at 10am. I arrived to my appointment 12 minutes late and the staff was understanding of my situation (my daughter woke up sick). Amanda asked for my ID and insurance card and then I waited a few minutes and was sent back to get my cleaning. The cleaning was awesome- probably the best cleaning I've had in awhile. The doctor informed me I had a significantly large cavity on my 2nd to last molar on the top left side, which she recommended I took care of immediately to avoid a root canal, cause it was that bad. I went to the front to check out and Candace printed off a sheet explaining how much my two cavities would be to fill. She said I had to pay a $100 insurance deductible and when I asked why it was so high she said that's just insurance... so with this being a new plan that I haven't used and being told they accepted my insurance, I just thought my insurance was crappy... fast forward to this past Tuesday, August 27th, after getting a very large cavity filled I went to the front to pay and was told my total was $301 (an extra $100 went toward some kinda lining they put around my root to avoid a root canal-- *$301 for 1 cavity*). I paid and scheduled my next appointment for the other cavity to be filled. Later on that night I looked at my Cigna app and said the EOB said they were indeed out of network. SO SO SO MISLEADING and wrong! When I called today, August 28th, to talk to Candace about the situation she said they record all their phone calls and she went back to listen to the 7 minute initial conversation and said you didn't ask if we were in network, you asked it we accepted Cigna (what is the difference?!) and I replied with yes we accept Cigna PPO plans. At that point I was so highly upset because she confirmed with me that she did in fact say they accepted Cigna PPO plans and had me under the impression I was being charge the in network percentage. If they were out of network her correct response should have been we accept Cigna but are not in network. From the time I scheduled, to arriving at my appointment and handing over my insurance card, to checking out, not once was I told they were out of network! That should have been explained. Insurance deductibles are confusing and insurance verification being one of her jobs should have been conveyed better. I would have gone elsewhere had I known on the initial conversation that Cigna wasn't in network, it would have been absurd for me to go somewhere not in network when A TON of dentistry's near me accept my PPO plan. I feel she didn't relay that I wasn't in network because I would have never gone or had any work done in the first place and that would have been business lost. With all this being said beware and know your deductibles before you go anywhere! I have reached out to our local news station to see what can be done about this situation as well. This is wrong.

I experienced a phone call with Sapphire and she was very unprofessional and unwelcoming in our…read morereaction, as if I'm causing an inconvenience for her and disconnected call without any warning after been asked to clarify sensitive Information. That is not the way to conduct an office to office phone call.

Bad experience. Staff not professional or knowledgeable…read more Due to the poor X-Rays taken I was misdiagnosed. This started off as a crown that ending up costing me over $5,000. Due the misdiagnosis, Dr. Long said she would do a root canal for no charge. While doing the root canal, Dr. Long damaged the crown on another tooth and without my knowledge she billed my insurance another $1,200. I was in their office twice a month for pain and discomfort. After $6,000 later, I saw a dental specialist who was able to correct my condition. My insurance said that I was over charged for the service received. I would not wish this nightmare on anyone. GM Dental Parkerville, DeSoto, Tx.

I was referred to this office by VA Dallas, and have been to several appointments and Dr Le and…read morethe entire staff are very professional and friendly. I'm pleased with the work they've done, the office is clean and the wait time was very reasonable compared to other clinics where you have to wait 30 mins to an hour. I would highly recommend this dental office.

If you're using your dental benefits then I'd really advise you to go somewhere else. They will…read moregive you a plan for a ton of services that's aren't covered by your insurance. Which our insurance covers a lot. They'll have you come in as a new patient which is covered but will not give you a cleaning or other items included in new patient visit. I'll be watching for the insurance statement and will contact our insurance company if anything wasn't that wasn't done. Total waste of time going here.

one of the luckiest things that ever happened to me was getting my first appointment with Dr.Scott…read moreClinton. I appreciated the time & care he gave me. He gave me a thorough exam & evaluation. After he could not save my cracked tooth, Dr Clinton told me several options. I chose a tooth implant. My implant turned out perfect in every way. Dr Clinton is a talented and excellent surgeon. After 73 years , I have found the best dentist of my life. I am no longer terrified of going to the dentist. Dr Clinton and the entire office staff are a pleasure to work with & I highly recommend Dr Scott Clinton and the entire Waxahacie Family Dentistry.

The Best Hygienist Ever! Christian! I am older lady and…read morealways had hard time with cleanings and "drowning" feeling Of water spray. Christian was very patient and kind and told me how to manage the straw in mouth (tube). No one else had ever taught me how simple it works. He never minds a question.Just a super nice person who is very knowable of teeth and gums! Thanks Christian for the best cleaning I have ever had!!!

Dr. Patel and her team here are always so great with my family and I. We love that we are all able…read moreto be seen in the same office by the same provider. We've never seen an unfriendly face or had a bad interaction, they're always so positive and kind. we've been coming here since we moved to Texas 4 years ago and even though we now live almost an hour away we choose to travel to see them instead of finding a new provider because the level of care is unmatched! They have two televisions in every room, one on the ceiling and one on the wall in front of you, toys for the kids in the lobby, and the cutest picture wall.

Making an appointment was easy and convenient. The wait time was zero for me because as soon as I…read morewalked in I was lead into a comfortable room. My x rays were easy and stress free. The dentist was very reassuring and informative. The financial consultant explained and broke down costs down well with a kind manner. The hygienist and everyone that assisted lead me through everything and kept me at ease during everything from X-rays to fillings. Nothing felt rushed. Nothing felt uncomfortable. My teeth look and feel great. It almost felt like a spa treatment. I got a regular cleaning with some fillings and a night guard measuring. They offer payment plans like most places. They didn't pressure, push or try to sell me anything I didn't need and I had to hold of on invisilign which they completely understood. I paid $1,300 without insurance. Although it felt like a luxury I was lucky enough to have the money for, I will say it was well worth it for the care I received. I would definitely recommend this place.

Such a painless experience. Kevin was efficient and friendly getting me settled in. The doctor made…read moresure my teeth were in good shape. Last Maria did a phenomenal cleaning as always. Somehow she is thorough without causing any discomfort. The office staff were also very helpful. Another great appointment.

Easy to schedule with, minimal wait time, friendly and professional staff. I didn't feel like I was…read morebeing upsold or having extraneous procedures recommended. Great about addressing my anxiety around going to the dentist. Hygienist was very thorough and kind. Highly recommend