1.They hard sell you their expensive services while you are in the middle of a service, so you feel like you MUST say YES or else they will not do the on going treatment properly. 2 I felt horrible insecure about my skin, frizz and facial hair as they bully you into accepting a miraculous treatment that will turn you into an instant princess. (The comments are made publicly and loudly. This has happened numerous times and I always managed to tune out their disparaging remarks during threading but couldn't ignore the last time) 3. Threading is fine but hair treatments and facials are over priced like a posh spa. Bottomline: Their concentration is more on sales than making you feel good. I only ask them to stop coercing their customers into purchasing expensive services while they are vulnerable. read more

The owner is very rude. Like everyone else said in their reviews if you're looking for good or even mediocre customer service skip this place. I've been going there for full face threading just because it's close to my parents house and their prices are not too high. I don't let them touch my eyebrows. Some of the girls that work there are nice but I hate going there because of the owner. Sometimes I don't even want to leave a tip for the girls because I am not sure if the owner let's them keep their tips. read more

Hidden gem, this place is super amazing me and my family have been visiting for over three years without any issues. I get my eyebrows done bi-weekly and waxed monthly. read more

I'm surprised how many 1 Stars there are. I've been going to them for many years whenever I'm in the area. They are really good at threading - there's not a particular person I request either. Plus the price is incredible. Worth it read more

Went on a weekday and there were hardly any people but after some time poeple started coming in. If you are expecting to go to a place which is super clean and things are done a perticular way then this is not the place to go to. The kind of service you receive is proportional to the kind of money you pay. I got my eye brows and waxing done. They a great job on the eyebrows but like other parlours they didnt apply cream after they were done. Waxing was done with herbal wax but again post waxing usually other parlours would apply cream and massage but they didnt do that here. So if great service is not in your mind then this is a decent place to go to. read more

I have been going to Ashima's Salon for about four years for my eyebrow and hair needs. Not only is Ashima the best hairstylist that has ever touched my hair, but every member of her staff is incredibly skilled at shaping my brows. I recently moved to central Texas, yet I still go to her when I need a hair cut. I have tried a couple products from her salon and they are AMAZING. Ulta can't stand a chance. The Moroccan oil completely changed my hair's life. I can't imagine going anywhere else. read more

I always go here when I am back in the Dallas area. I wish there was a place like this where I live now (Glendale, AZ). Great prices. Terrible customer service. But I'm okay with that as long as I do not have to pay $10+ to get my eyebrows threaded. I believe they charge $6 (might have changed?). Plus, who needs customer service when it takes 3-4 minutes to thread your eyebrows? I just want to get in, get out, and be on my way. No fuss. Also want to note that this place is decently clean. I tried another place in Richardson that charged $3 where the girl threading my eyebrows didn't wash her hands in between customers. Ick. read more

This is for their eyebrow threading service. I thought their service was great. What can you ask from a threading place. I went in, signed the book, they called me up, the owner threaded my eyebrows and I paid. Why 4 stars and not 5: Usually, once you get your eyebrows done, the threader hands you a mirror so you can approve the job. Here, she did not. She just said she was done and I believe expected me to get up from the chair. There was mirror in front of me so I did check on her work. It was fine. Besides the mirror issue, I was happy with the service and the results. The owner was very quick with the thread, and at the end of the day...that is very important when someone is yanking hair from its root. I would go back. read more

I don't know how sanitary this place is. The ladies wear masks which is great. They wear gloves however today I witnessed the same gloves being used on more than one person which in my opinion isn't sanitary. If you are touching someone else's face and then proceed to check them out while touching the machine with the same gloves and then doing the next persons eyebrows with those same gloves. That is just germs being spread around and even worse is that it's all being spread on the face when doing eyebrows etc which I personally don't think is all that great. Maybe try switching out gloves in between or just sanitize their hands in between the clients because what I witnessed today isn't what I want to go back to. read more

I come here often. I always get the full face and eyebrows. Well, this time the lady who helped me did an awful job. Ashima had to fix it for me and said the job was not finished. I was upset because the lady was going to let me go with an unfinished job!! My eyebrows are awful, although Ashima tried to fix the eyebrows I was still very unhappy. I told Ashima I was not going to pay the $5 for my brows. I continued to pay for the remainder of my service and instead of making me feel better about how awful my brow job was she told me to never come back! After being a client of hers for OVER 10 YEARS!!! HORRIBLE. I went in on 4/20/2019 and was there for nearly an hour!! read more

If I could give less than one star, I would. Ashima, herself, threaded my eyebrows. She was hasty, left multiple hairs, and when I asked her to fix them, she still left many pieces. It was clear she did not care about the customers or the quality of her work. read more

I have been to many threading salons in and out of the US but this is not one of the good ones. I got my lip threaded and parts of my body waxed. Their prices are decent but not for the wax they use. It was homemade out of a plastic bowl which they slapped on with butter knives and used clothing strips to pull off my hair. The owner was very rude and walked in on me while I was getting waxed with my shirt off. They never closed the door to the room and every employee came in there. I wasn't even asked if it was okay for a second employee to come and wax me at the same time as the other woman was waxing me. It was all very uncomfortable and I was overcharged as well. I will not be going back again and traveling to Care Boutique in Richardson instead. It is out of my way but the service is amazing. read more

Not impressed by the threading and expensive too. The owner was very careless and not careful while threading. And she tried to sell facial services saying my skin was in a very bad condition. If you are not in a desperate need of threading then skip this place. read more

Skip this salon terrible customer service and the girls talk about you behind your back in another language. There are many other places with the same price and better service. They try and upsell their stuff like used car salesmen and use really cheap low quality products on facials and waxes. read more

I have been a Yelper for years and never felt strongly enough to write a review until now. DO NOT GO TO THIS ESTABLISHMENT. I did, and I regretted it. Hear my tale of woe below. I went in to get threading, a simple task. That part was actually OK. While she was working on me, the lady tried to upsell me to get a facial. I had a big party coming up, so I thought, fine, why not. I talked to her about what different types they have and she recommended an herbal facial. I said fine; she took me back. FIRST RED FLAG - the room was filthy - nasty, stained towels, and a little gown that looked like it hadn't been washed in awhile. Still, I thought maybe they just don't have good laundry detergent. The facial proceeded like normal, except the sponge that she was using on my face had a weird odor to it. Then, when it came time for extractions, she did not spare me any pain. But whatever; it's supposed to hurt. I figured it would be fine. I was trying to relax with the mask on, when all of a sudden the door bangs open and another lady walks in with another customer. She takes the customer to the other bed in the room, which I hadn't noticed before. SECOND RED FLAG - it was super awkward! By then, I was just ready to get out of there. I didn't have to wait long; the facial was over in a short 30 minutes which wasn't worth the price I paid at all, but again, whatever. I left. The real trouble started the next day. Sorry for the TMI, but over the next several days, INCLUDING THE DAY OF MY EVENT, my nose was covered with nasty, pus-filled pimples. One of them was so large that someone commented it looked like a staph infection. Never, in my 33 years of life, and at least 13 years of getting facials, had I ever had a reaction like this. I was mortified. CLEARLY THE EXTRACTION TOOLS WERE NOT SANITARY AND GAVE ME THIS NASTY INFECTION. I called the salon owner, and she said "maybe it's the weather." I was so pissed and asked for my money back - it was the least she could do. She told me she couldn't do anything without seeing it and told me to come in the next day. So I dragged myself there, as busy as I am, because I wanted my money back for this disaster. There, in front of two customers, I was subjected to the most humiliating treatment of my life. The owner and her two workers proceeded to tell me "it's just a pimple;" "maybe it's your hormones;" "maybe it's the weather;" "it's natural to get pimples with a facial on sensitive skin," etc. I did not want to argue and just wanted my money back. They refused. I walked out in tears. This has been the worst customer service experience of my life. This place deserves to fail miserably. read more

I am new to the area and wasnt sure where to go so I decided to give this salon a try...BIG MISTAKE. I made an appt. for a wash and blow dry and when I get there the woman says it will be $50...Are you freaking kidding me??! Since it was Fri. afternoon and I didnt know where else to go I said OK...SECOND MISTAKE. This woman was so rude...after a few insults about my hair she says that she is charging me extra b/c I have thick hair(FYI...if you work in a salon and dont know how to blow dry thick hair then you should find another job!) On top of that, while you are getting your hair done the other creepy, rude looking woman just sit around and stare at you( Hey...your salon is filthy...get a broom and start sweeping up some hair or something!) This is the first time in my life I have ever left a salon w/o tipping. Do yourself a favor and dont go to this salon! read more

Every employee is just rude even the owner, idk how this business is still running they never do what you tell them to do. I even notice they use the same stick when getting a wax when they should be using a new stick every time they dip in the wax. Save your time and go somewhere else read more

WORST services & RUDE customer service experience EVER! I went in for an eyebrow tint and they ended up using hair dye on my brows and BURNING my skin! Let me start by saying eyebrow tinting is NOT hair dye! Anyways, once the procedure was done, I told them I couldn't see a difference and was very upset and they wanted to re-apply the same color dye (which was the wrong color and blame me for it, as professionals they should know which color to use in the first place!) which I refused because I did not want them to burn my skin again. They also did a facial threading which ended up cutting my skin and leaving horrible rash that I noticed when I got home. The owner was extremely rude and would not even give me a discount after I told them how disappointed I was and how I couldn't even see a difference in my eyebrows at all. EXTREME horrible service I've experienced in my life ever. In her own words she said "No discount, you took too long and I have other clients to take care of!" Like, I am a paying customer and should be taken care of for however long it is that I am there for, they are there to serve me and what I am paying them for! HORRIBLE HORRIBLE, SAVE YOURSELF THE DISAPPOINTMENT AND WASTE OF TIME. GO ELSEWHERE WHERE YOUR BUSINESS IS APPRECIATED! read more

I always trust that they will do a good job 95% of the time. You have to let the women know exactly what you want, don't be vague. If you explain what you want your eyebrows will be the way you want them to be. If you don't they WILL make them thin honey... don't catch yourself in Walmart trying to buy shit to fix your eyebrows because you didn't explain what you wanted. Know what you want when you get there. The women who work there constantly chatter in their language but that's expected when you're paying only 5$ to get your eyebrows done, so don't think there's too much professionalism. Over all would recommend it if you're on a budget! read more

I have been going to Ashima's for years, I now drive 30 miles just to see these ladies because they are THAT good. From facials to threading, I've done it all at Ashima's they have never let me down. It does not matter what lady you sit with you get the same quality services every time. I am a forever customer and would recommend Ashima's to anyone!!! read more

This is the worst place ever. Don't ever think of going here. All the workers here are careless and do not care about the services they provide. Worst customer service ever! They completely screwed up my eyebrows. One eyebrow is significantly thinner than the other. The shape is messed up and I have nicks around my eyebrows where the threading was done. The lady spent less than 2 minutes to do my eyebrows, didn't even ask what I wanted or hand me a mirror to see if I was ok with the results. Instead of concentrating on what they are doing, they constantly try to sell other services and products. Their apathy towards their customers and their services is horrendous and it is best to avoid this place. read more

Never going back here!!! I went in with my daughter to get her eyebrows done. Told them that I only wanted her to have her eye brows wax!! I got my eyebrows threaded and was wondering why my daughter was still in the chair. After I told them to only waxed they took it upon themselves to ask my daughter if she wanted a full face. Paid for the service only because I believe in paying for work that is done but will never be going here again. I have been a customer of this location for awhile and this is sad! I told them that I said to only give her eyebrow wax that's what she gets every time she goes. Lady said we always ask the customer and I told them I'm the customer and I was the one paying and she is a minor with autism and that they should have done only what I told them to have done. Ending up paying 46 dollars!! read more

My bridesmaids and I got our mehndi, makeup and hair done by Ashima and her staff. The mehndi was absolutely gorgeous. After my hair and makeup, I've never looked more beautiful. She was extremely accommodating on the schedules for my bridesmaids and out of town family and their different schedules. read more

I mainly only go for threading my brows and there is one specific employee (whose name I cannot remember) that does it really well. If you like your brows a certain way I would say it in the beginning itself. read more

I normally come here for the past 4 years but today i was rushed, ignored and experienced terrible customer service. I was upset that she was rough and did not correctly finish getting wax off my face, had snappy comments, and over charged me. I still tipped, but that was the worst experience I've had since going there and I felt so disrespected. read more

Love this place and come here all of the time as it is within walking distance of my house. I have used several of their services (threading, microdermabrasion, facial, eyebrow tinting, etc) and each was reasonably priced and met my expectations. Everyone should go here! They are exceptionally fast; I have never been asked to wait. I have never had anyone be rude to me nor have I ever left disappointed. read more

Been coming here for about 6 years and they always clean up my eyebrows nicely. All my friends go here for threading as well. The owner, Ashima, is my favorite. I did full face threading today for the first time and it was less painful than I expected. I'll probably do it again! read more

I have really enjoyed this salon. I've had eyebrow waxing, haircuts, facials and hair/scalp treatments. They are reasonably priced, fast and efficient. Try them out! read more

Ive been coming here for many years and I LOVE it here! The staff is so friendly and always treats their customers with the utmost respect! I always get my eyebrows threaded and sometimes even tinted. I have also gotten a facial which really helped with my acne at the time. The price is amazing especially for the services you get! I would recommend this place to everyone. -Lisa read more

My sister bought me a gift card from Ashima two months ago, and when I presented the card for redeeming, I was told the card had already been used. This was based off of a handwritten notebook with a line drawn through my name. She refused to show me a receipt indicating the card had been redeemed, and she also refused to give me the card back because she indicated they keep tthe cards when presented for use. The never swiped the card to show it had been used. My sister's receipt shows the card was purchased on a different date from what was recorded in Ashima's notebook. They are running a gift card scam! DO NOT PURCHASE GIFT CARDS! read more

To the point, fast service and pretty good price! If you get your arms waxed, it's worth the extra ten dollars for their Italian wax. It lasts twice as long and hurts less, even. read more

I had been a client to Ashimas salon since 2008. I NEVER HAD A BAD EXPERIENCE. People are professional and service is great!!! They always have special deals for holidays and other festive seasons. I love the way Ashima do my hair. I highly recommend this salon. Anju read more

Great Service with Great prices. I am a very satisfied customer of Ashima's Salon and go there for my haircut and its always excellent. I always call ahead for an appointment and I am done within 30 minutes. I will highly recommend this Salon to everybody. read more

The reason for my bad review rating is I took my pregnant wife to get her eyebrows done for a family event that we were having. I got to the salon at 6:45. Before getting to the salon my wife called the salon 3 TIMES but no one had answered the phone there. My wife knowing that there is some many ladies working there, there should have been a answer to her phone call. So me and my wife got to the salon at 6:45 the OPEN SIGN WAS ON, but the doors were locked. Either sign off your sign or change your open of operations online. Who ever is running this business needs to put her ladies in check. You have to understand that we're driving a distance to your salon for a reason so please leave your door unlock during running business hours. Or if you decide to close early TURN OFF OUR OPEN SIGN!!!! read more

I HIGHLY DONT RECOMMEND THESE PEOPLE **CHEATERS THEY ARE**** These guys were just disgusting, I went for shehnaz facial which is 25$ and wen i went there the lady told me that they are not doing it,i kept asking about other facials which are around 30-35$ and shez like they were not doing any of those,,,,, then i asked why did u include all these in your menu card then she had NO ANSWER for my qn. Instead she was trying to make me go for all high cost facials and finally did EXFOLIATING FACIAL which is 45$ it was quite a normal facial which i do at home she applied some cheap rated bloody creams on my face twice and masaged for 7mints and then put a multani matti pack and thats all my facial was done i am like what the heck does it worth it u ******** out there dont try to cheat on people and then the very next day i called them as a customer and asked them whether they do SHEHNAZ FACIAL the lady said yes they do, immediately i asked them i came for a facial yesterday u guys said u dont do , she had no words and instead she started acting as if she doesnt hear me and hang up the call read more

WORST SERVICE! They don't know how to treat customers. At the time of billing when I questioned about extra charge for waxing I was asked to prove that I had only full arms done!!! I was taken to a room and upon checking they agreed to change the bill. This is so embarrassing . Learn to treat your customers right. That is the first step in any service business. Wish I had an option to choose ZERO rating. read more

I had a facial and eyebrow thread that sonia did & she did a excellent job which I appreciated alot. If you want good facial or eyebrow threading ask for Sonia. read more

Wrost cusotmer service ever...Employees are so rude...While waxing on my face she peeled off my skin and instead of apologizing started finding out my fault that it was problem with my skin....Save your time and go to some other place even if you have to pay little more...These people just don't know how to talk.. read more

Nice and cheap, very good ambience, lucky to have a saloon like this in my area. this was my first visit and for sure continue here.

Ashima's has very good service good rates and ashima herself is a wonderful person very helpful with her tips and suggestions love the place very clean neat and spacious Only concern is their customer service not a deal breaking issue but they do need to work on in that area., especially when they answer the phone they are not audible at all and once they know it's an Indian on the other end they start talking in Hindi but not all Indians require to know Hindi they should keep their conversations in English in phone or in person. The next thing is they have a lot of non Indian clients and so typically their service for them is of more priority and more professional. For example when I went their the last time, I had made an appointment and asks specifically for one of them because she's really good but while working on me 2 customers in the reception area got up and left and the one working on me left me without excusing herself and ran to the car park after them and she came back still dint apologize for leaving me n continued, I found this very rude n unprofessional I don't want to actually mention what that act means but I'm sure it's understood. Also when two of them work on u its not manners to talk in a language the third one doesn't understand which they do in front of the customer So despite all this I would recommend ashima's just for their service and ashima herself .also ask for Seja she's really good no one has ever done my upper lip as painlessly as her! read more