I don't know what the one review is about, but Bill of TFS is outstanding! His pricing is very…read morecompetitive and he always returns calls and makes appointments on time. They've always left my home clean and went out of their way to communicate timing and costs up front. I highly recommend this company to any household in Nashville!

Fixed our fireplace without a hitch. Pleasant, on time and reasonable price. Great service.read more

From the first call for a quote to the job beautifully completed, Chim Chimney was professional,…read moreprompt, attentive and creative. Our first encounter was with Elias, who thoroughly inspected and offered his expertise on design and what to expect. He was honest and didn't rush us or give us unreliable expectations. Initially, we just wanted a wood stove inserted into the "hole" where the old fireplace was. He kindly explained that this wasn't possible without dropping out the prefab FP, along with cutting out stone for proper clearance. Fast forward, Elias found that we had an old chimney to the left side of the unit that spanned from basement to third floor and out the roof. Long story short: in order to make this happen, we had to demolish the entire unit. We chose our stove and the flooring. Next appointment was demolition! Walks in Ben! This guy was the real deal! He was professional and courteous, but what we admired most was that he was honest! This wasn't the usual slam dunk job. Our house was built in 1980. Once demolished, we found all kinds of issues that needed addressing. The builder cut up the hardwood floor to meet the old FP, so there were odd gaps, the old side chimney was in the way! At first, Ben built out too far. We weren't happy. No worries! He came back, removed the frame and backing and built tightly around the chimney column. Throughout the entire process, they made certain all work was done to code! The initial quote never changed, even though wrenches were thrown in. What seemed like a nightmare, this company turned into a dream! They exceed our expectations and then some. I would highly recommend this company, as well as their employees and subs. Absolutely stellar job! Thank you Chim-Chimney for making our dream come to life.

Benjamin the technician was very knowledgeable, explained the step by step inspection process, the…read morework that needed to be done for minor repair and overall shape of the fireplace as a whole. Great service, very professional highly recommend to anyone that needs a fireplace cleaning and inspection

I came into this knowing that I needed to replace the rusted, dilapidated old grill I'd gotten from…read morea co-worker years ago, but wasn't sure where to start. Stephen at Hearth and Grill shop helped me pick out a grill that was good for me and a great set of starter accessories. Couldn't have been an easier process! Mike, Jesse, JJ, and Gary helped assemble the grill and put it in place for me. They also hauled off my old grill. Finally, they walked me through the features of my grill and how to get the most out of it. Really pleased with the service from Hearth & Grill Shop!

Piedmont Natural Gas came out to check out my fireplace and noticed that it wouldn't stay lit…read morebecause a part needed to be replaced. He adamently recommended The Hearth & Grill Shop. After a few email back-and-forths, the technician was less than polite and refused to even look at my fireplace. If I'd done my due diligence, I would've seen the overwhelming negative reviews on Yelp and never contacted them in the first place. I'm just here calling 'em like I see 'em, and this place is a dud.

I had a great experience working with Embers on our outdoor kitchen. Zach (one of the owners) was…read morevery helpful in the selection process. We installed an Alfresco gas grill and refrigerator. They have a great selection of grills and all the accessories. What really impressed me was that after our kitchen was installed, Zach arranged for the Alfresco sales rep to come to my house and cook a meal on the new grill. The food was excellent and I learned how to use my grill to perfection. Tip: Get a grill that has a rotisserie. It really makes the grill more versatile and gives you the ability to cook a lot more food simultaneously. The rotisserie chicken is awesome.

Excellent service.. Technician was very knowledgable.. Will DEFINATELY use Embers in the future..read more

Not sure I'd recommend Nashville Fireplace... We ordered a…read morenew fireplace insert (logs, burner, remote) about a week before Thanksgiving. Finally received it and it was installed about one month later (the week before Christmas). Our salesperson was uncommunicative during our wait, and sounded entirely disinterested when my husband called for information or updates. Once it was installed, our fireplace worked great...for one week. It suddenly stopped working on Christmas Eve, and I've been trying for the past week to get someone out to fix it. After I finally tracked down our installer on my own, he came out and took a look, and discovered we need a new burner (so I guess we got a lemon??). It's New Year's Day now, and I'm still not sure when the necessary fix will happen. So at this point, having paid a couple thousand dollars for a fireplace that won't light, I can't say we're very satisfied.

The worst attitude, act annoyed to answer questions and not interested in helping find solutions!…read more The worst attitude, act annoyed to answer questions and not interested in helping find solutions!

Did a wonderful job on my new construction home. Quick and Clean services at a fair market price…read more Hugo's team is great. The did my fireplace, front and side steps and foundation brick. Looks amazing!

From the owner: Specializing in: - Masonry Contractors…read more- Building Contractors - General Contractors - Masonry Contractors-Commercial & Industrial

Working with Michael at Chimney Fixers has been great! He goes above and beyond. He really knows…read morehis stuff and I feel like i have learned a lot about my house. He inspected and cleaned our chimney and installed a wood stove and we are very happy with the results:)

We hired this company in late winter/early spring to tell us whether the gas log fireplace in a…read morehome we purchased could be converted to a wood-burning fireplace, and if so, to make the conversion. Also, to either repair or replace the back wall of the fireplace as the imitation masonry wall had split. They told us it could be converted and ordered a replacement back wall of sheet metal. They made the conversion. When preparing for the next winter, we checked our propane tank and it was completely empty. We had had it filled in the spring and had not used it at all. We contacted the propane company to check our gas lines and they found that the gas line that terminated behind the fireplace for the gas logs had been cut (actually bent until it broke) when the fireplace was being converted. It had not been capped! A gas line connection had also been bent which caused another leak. Had the leaking gas caught on fire due to us making a fire in the fireplace it could have burnt our house down! Not to mention the hundreds of dollars in lost propane, the metal piece has no feet or anything else to keep it from falling over. We have to shove the firewood grate up against it to keep it from falling over. To beat all that, when I tried to send a certified letter, return receipt to the registered agent for their company, it was returned as the company had moved. I wouldn't trust this company to do ANY work of ANY kind - ever!

We went with them because they were recommended by my General Contractor…read more Sales were great to deal with. Our Salesman, Patrick, was very helpful and easy to get ahold of. Answered all questions in a very timely matter. Installation was excellent! Brandon (Supervisor) and Gene (Installer) are top notch! Couldn't ask for better. Professional. Knowledgable. Absolutely stellar! Scheduling was a bit of an issue, hence the 4 Stars. Ordered a Fireplace with non combustible mantle and Grand Vista Screen Doors. Fireplace came in and was installed without issue. However, it appears the lady that orders everything did not place the mantle order nor the screen door order at the same time. So that delayed completion by several weeks. This made absolutely no sense since everything was Paid for in full when I placed the order. When I questioned why and how this could happen, no one seemed surprised by this individual dropping the ball. The finished job looks great and works wonderfully. But before using them for the next fireplace addition, I'd have to be sure that the problem person I had wouldn't be involved again.

Emailed them through their website. Got an immediate response. The ordered what I needed and set up…read morethe installation. Installer came a week later, very efficient and clean. Highly recommend.

As promised, I wanted to re-review Sweeps & Ladders…read more First, let me begin with Tommy and Hannah are both very kind. My husband dealt with Tommy more than I did, as I left almost immediately after Tommy arrived to get our child at school... Here is what I witnessed: Someone very accommodating, honest, humble: He did not charge us. He stated that he felt awful and that is not how they do business. I really appreciated his kindess, his apology, and would like to say that I will be using his company again in the future. Thank you for reading. And, thank you, Tommy, for being such a stand up young man. Angeline & Mike Lee

We had a small issue with our fireplace so we reached out to Sweeps and Ladders to assist. The…read moreOwner was in the area and took it upon himself to stop by. The issue was as simple as replacing the battery for the box. Neither one of us had the correct batteries - he took it upon himself to go to the closest gas station to purchase the batteries. He may have been gone 10mins - came back, replaced the batteries and the bonus was the great conversation that came with it. EXCELLENT customer service - this is what going above and beyond looks like. If I could rate Sweeps and Ladder higher than a 10 I would!

The pilot light in my gas fireplace would not stay lit. I called three different companies to get…read moreestimates and schedules. Advantage was the most responsive and had the best price for a basic service call. Communication was excellent. Initial contact was by phone and I had to leave a message. Received a response by text quickly and that was how we answered questions and set up the appointment (I really like working this way!). I also received email confirmation and reminders of the appointment by text and email. Service technician arrived within scheduled time and included a text to let me know he was on the way. He inspected everything, cleaned thoroughly, and replaced the lava rocks. He tested electricity output, carbon monoxide levels, and checked for gas leaks. He determined that dirt and time was the culprit and no other repairs were needed. I was very impressed by the company and the service technician. And my fireplace is now working beautifully!

Advantage Gas Service did a very thorough job cleaning and servicing my fireplace. I definitely…read morerecommend them.