One of the best mom and pop mechanics in the area. Patty was very accommodating with all my…read morequestions over the phone and a true professional in person. Austin who trouble shot my truck was very polite professional and knowledgeable. The atmosphere was welcoming the business looks very clean they have complimentary drinks and send you on your way with a little gift bag. Will be my go-to mechanic as long as I'm here, they also give military discount.

Great service! I'll be returning for regular maintenance and repairs. I called with a check engine…read morelight on. They got me in within the day, and called with a good assessment of what was wrong. Had the parts and repair done and back to me in the timeframe promised. They explained everything well and were pleasant and professional to work with. Thanks Legacy for keeping my old Jeep on the road.

I have been a long time time customer for this mechanic, about 15 years. They have always done top…read morequality work and fair price. The only place I trust, multiple cars multiple issues, but they always fix that need fixing. No pressure in extra fixes or services, just honest and competent work. I highly recommend them for anyone in the area who needs works done, also I want to mention that the current guy Bob, he is easy to talk to and not condescending like most other places like to do. 10 out 10, customer for life.

Schutter Automotive, Inc Reviews…read more All Shopping Short videos Forums Images Videos Maps More Tools Reviews Reviews from the web Carfax 5/5 42 reviews SureCritic 5/5 72 votes Google review summary 5 4 3 2 1 4.9 116 reviews Reviews All honest24 mechanic18 work12 fair9 +6 Sort by Most relevant Newest Highest Lowest Bobby Johnson Local Guide·12 reviews This is SAD that it even comes to this....and this may take a second or 2 so just relax and take this in...... I have done business with this company since it was a business,..back when they were located on Blanding closer to 103rd Street up by Paint Pros...if. not mistaken that was their shop location, however this goes back to 2013-2014... The Actual owner was doing the work then with helpers or other mechanics... I brought my car to them based on a referral from a friend...saying they were New and Honest and did Good Work at a Reasonable Price Point....THE HOLY GRAIL in DUVAL it seems...so I did...and they did..and I established rapport with the owner as I promised I would do my work solely with him if he met those expectations given from the referral....I ended up moving to the Southside and lost touch...when I looked for them again they were gone...they moved....Fast Forward maybe 10 years I still have the same Car and I was in need of some repair as I had not found another "HOLY GRAIL" type shop since...so I just thought...I KNOW I USED TO HAVE A GOOD A MECHANIC....I just couldn't remember the name...so I just began typing Auto repair and Automotive into my contacts to see what popped up...then the SCHUTTER name pops up...I am like Ohhh Ish!!! That's them!!! Thinking ahhh I am saved no more BS Mechanics saying they can do X Y Z work but in actuality are full of it...So when it starts there are a few repairs done with some exceeding $1000 in price...and a few of the prices I felt were kinda exorbitant...however not too outlandish and these WERE my "Guys" you know...I THOUGHT...hey even if they charge me a little more...I am going to get SUPER QUALITY...OEM Parts...Good Word for that Money........Uhhhhhh I DON'T THINK SO..... So there were a few things that I should have but never went to War about...my Wipers stopped working Totally...anybody that Lives here knows you can't have that...so I requested them to fix them...and over $400+ later I get my car...the wipers work .. however the intermittent setting is something out of a bad movie...they do what TF they want to do, however this Company sent my car out like that and charged me...I didn't say anything that time as my main concern of having wipers was addressed,..however I was not very impressed by the work...ok the next outing..my vehicle was towed to them by some guys I know that Own a Towing Company...can't remember the actual work done however it was definitely several hundred dollars...they call me and say hey car is ready...ok great...I get there and there is some weird A indention near the bottom of the door on the passenger side....and for the 1st time my car is staged to parked after repair outside right next to a FNG Dumpster...from what I guess that was to conceal the indentation...I asked and they immediately blamed it on the Tow Truck Drivers.. without hesitation... I let it go as the work was done the indentation is not big time visible and again been working with these guys for years...Ok final thing which brings me to the reason for this review....you can see pictures and video on Social Media...I have a very slow leak from my Transmission Oil Cooler Line...I now have a Neighborhood Mechanic who does smaller jobs for me....he and I looked at and located the leaking culprit a d it was the Lower Cooler Line....he was swamped at the time and needed to truly diagnose the issue before working on it, but was 1000% certain the leak was very slow and it originated from that Cooler Line. He couldn't do the work so I decided to take it to my "Big Dawg Mechanic" the ones I knew or THOUGHT I KNEW could do Big Work. I say and explained in VIVID DETAIL to the intake guy while outside Hood Up looking at the issue. Oh BTW on the way there my Power Window mysteriously went out...so let's kill 2 birds with one stone...I asked for that to be fixed as well and I have had this done at other places...but hey I am here let's fix it...ALL THEY NEEDED TO DO WAS TIGHTEN THE COOLER LINE....THAT IS ALL...They fixed NOTHING actually loosened it more than when I brought it... ***************UPDATE********************** So after KYLE one of the owner's now or runs the books, stated to me "We'll give you the $140 back, just don't ever come back, what's the Card Number the charge was made on?" I waited 3-5 Business Days quietly no other talks except what I had posted initially, as I figured I was done with them and them with me.... but Oh No,.. as it would have it THEY WELCHED ON THEIR WORD............ Wooooooow unbelievable right??? SMH

Back in April the A/C on my 2013 f-150 went out. I went to a place I usually had work done and they…read moresaid between $2-3K. So I shopped around and that was about normal. Then they said their main office said no to the repairs because they would have to pull the dash to fix it. I took it to Shipman showed them the papers the other had supplied they looked at them put all the data in their computer and came up with a price several hundred lower. I had them do the work, it was ready when promised. They gave me a small retired military discount, plus they didn't need all the parts they thought and took that off the final bill. Honesty, intregrity, and quality. Two months now and it's still nice and cold. I've told family and friends this is the place to go from the git go. Thanks Shipman

My vehicles have been taken care of by Shipman Automotive since 4/24/2017. Never have I returned…read moreany vehicle for a second look or 2nd try on a repair because some young mechanic is learning at my expense. As a 20-year retired Marine I know my family can depend on a first-rate going over when we have our cars inspected for upcoming trips. Automotive support on Blanding/Orange Park has always been a problem until we walked through Shipman Automotive's door.

Absolutely great service, knowledge and fair pricing. The best auto repair facility I have ever…read moreencountered. Recommended highly.

The fastest car repair in Jacksonville, Florida. Great communication and fast service!read more

My family reserved a budget truck over a week ago, we drove down from NC to pick up a friend and…read morearrived at 9 am on Saturday to pick it up. Well... no one was there, our reservation was completely ignored and we wasted over an hour waiting for someone to show up. After contacting Budget rentals they told us it would take up to two hours to find another truck in the Orange Park area... which we don't have considering it's an 8 hour drive home. A & J themselves may not be responsible for the trucks themselves but Budget Rentals needs to end this partnership!! This was insanely unprofessional and rude, you knew there was a reservation for a truck, you had a week to prepare and yet you can't even show up for it?? Would hate to see the care you put into people's personal vehicles but considering you already have a one star review, I can assume it's just as bad I suspect.

Horrible experience all around. Had my car almost a month for a steering problem. No phone call to…read morelet me know anything during the time I waited. When I got it back the repair was incomplete. When I told the owner about it, he denied responsibility and claimed he didn't know about it. Was told it could be fixed that Friday. Brought it in and he told me he didn't have time to work on it thay day. Needless to say I'm never doing business here again. Jerry is the definition of unprofessional and completely lacks respect and customer service skills entirely.

Extremely disappointed. To narrow down​ a persistent coolant-in-oil​ issue, I​ scheduled and agreed…read moreto pay for a full diagnostic after already replacing the oil cooler and head gasket myself, with the head professionally pressure-tested​. After dropping my car off, I got a call 30 minutes later (when I was nearly home) saying the mechanic "wouldn't touch it" because "too much work had been done and there'd be too many things to check." That reasoning makes no sense -- those are the same components they'd have to check anyway to diagnose the problem, whether I replaced them or not. After visiting their new location, it's clear they've shifted focus to easier, low-risk jobs on higher-end vehicles. They wasted my time and gas for nothing. I used to trust this shop, but it's not the same place anymore. If you actually need a real diagnostic or meaningful repair work, go somewhere else.

Another shop misdiagnosed my engine, I knew they were wrong and asked friends for a recommendation…read more WorldWide was repeatedly mentioned. I went in, they looked at it for free and spied no problems, asked me to drive it another couple weeks and come back for another (FREE) check. Sent me out the door with a clean bill of health and a bill of $0. I'll be back to see these guys for everything. Thanks!!!

They have repaired my van two times for different issues. I found them to be very honest, and very…read morereasonable with their pricing. JJ, the owner does the work himself, and is a great mechanic. I just wish that I had found them earlier, I would have saved myself a lot of time and money spent on worthless dealer service departments. If you want honesty and great service I recommend these folks.