A decent ASDA store, located in Horwich's Middlebrook Retail Park, I would say it is my least favourite out of the three supermarkets in the area, in comparison to Marks and Spencer next store, and the large Tesco Extra store, a five minute walk away, behind The University Of Bolton Stadium on Mansell Way, but this store still isn't too bad.
I do find the current one-way system to get into the store, to be rather bad, it was put in place for COVID-19 reasons, but it often means if approaching from the right hand side of the retail park, you have to walk around the entrance, coming into contact with more people, I do feel this is something which is a huge problem at many stores who don't think it out very well and actually force pedestrians to walk onto the busiest car area of the car-park to enter.
The checkouts always seem to be really slow, much worse than many other ASDA stores so it's a good job they have brought mobile scanning into this location, which makes the whole checkout process much easier: this is now in place at the majority of ASDA locations, a similar feature is avaliable at both other nearby supermarkets so this isn't unique or exclusive.
The product range in non-food items and the customer service isn't as good as other stores.
3* - Useful store, but it wouldn't be my first choice to visit in the area. read more