We had lived in our house for only two weeks when we had our basement flood. We were recommended…read morethe disaster company by our insurance adjuster, due to him previously being employed there. The mitigation with josh was awesome! He kept us in the loop and had it done very quick. They did break our wood blinds and were supposed to fix them, but never got around to it. Pushing forward to the rebuild I asked for a bid before we proceeded with payment. We were advised to pay our insurance money forward and they asked me to sign a work authorization form, claiming it was just so they were aloud in our house, just to even get us a bid. We were going to do an add on since they were already there but when they gave us a bid for that add on it was way steep compared to what we thought it would be. So we asked to just rebuild it the way it was and we were told we would be getting the bid for just the rebuild. Weeks went by, no bid came. I reached out several times and codi told me she would have me on the schedule and we will just make changes as we go, but to just get sheetrock started. A few weeks of waiting brittany reached out asking what color floor we wanted. Confused I asked why we werent doing the sheetrock first like we were told by codi. No answer, for weeks once again. Finally my wife called in asking if we could just get our money back so we could pursue other contractors. She was on the phone talking with Brittany on the details, when codi came on the line and openly laughed and mocked my wife about my wife's background in construction billing. Hearing about this I went into their office to personally ask for our money back and to see why we were being treated so poorly by a company we were supposed to trust. Codi said they were waiting on a form to be signed, billy yelled in the back ground it was already signed. Then she proceeded to tell me how sorry she was for joking with my wife. I told her it wasnt a very funny joke, and being in construction my self im flabbergasted that a company would mock a customer that way. We agreed to get our money back, no one ever mentioned they would be keeping any of it or a contract was binding us to almost 5k. Weeks later we recieve part of our money back missing about 5000 dollars. With a contract signed with Josh's signature, under my name, not my signature. They claim since we broke the contract they were entitled to 20 percent of our total insurance claim. With no bid still, no work even done, still have broken blinds and tile grout that was never fully removed and needing chiseled or grinded, then mocked on a personal level by the manager here. We have tried reaching out to the owner with no response. Allstate has reached out and still, no response. Sad a company would take advantage of people like this, especially a young family who had only lived in this house for two weeks before the flood happened. Definitely do not recommend this company at all!!

This company is not honest and when they're caught they make excuses for it. They charged over…read more3000.00 dollars for things they didn't do or buy. They weren't the only one, my insurance company didn't pay attention to the bid something I didn't see till the end of the job. Why you may ask is disaster company sent the bid direct to the insurance company which approved it. We saw it after it was paid, lesson learned, do not let any company do work till you view the bid.

If you are up against an unexpected flood or other mold and water damage, look no further than Utah…read moreDisaster Team. They have an extraordinary reputation for a reason. Before getting started, a high school friend I've known for decades said these words, "stick with them." I am glad I listened because it was one of the best decisions I have made. Tenants caused catastrophic damage to a home I inherited. They ignored the water and mold that was spreading throughout the kitchen hardwood floor and waited months to say anything at all. Dave and his team arrived immediately to assess the damage, get a dehumidifier and air scrubber going - while keeping me abreast of every detail. This is critical because I live out of state and had to rely on them throughout the process. In addition to everything else, they referred me to another great company to do the rebuild of my hardwood floor, cabinets and countertop. The partnerships they've established through years of building a good reputation, make all the difference. Utah Disaster Team is a outstanding company, and one I would recommend to any friend, neighbor or family member. With a broad range of necessary expertise and solid communication, they have not only done extraordinary work, they have walked me through every detail while providing excellent customer service along the way. They make themselves available whenever you need them, and prices are competitive.

My basement flooded and Dean came after hours to help me clean it all up. He was professional and…read morekind. He had great communication with phone call or text (preferred) and always let me know when he was on his way. He had to come back a few times and I'm glad I had his expertise during this disaster.

Dean and his son came this morning to clean my windows and I am very satisfied with their work. I…read morerequested bids from several companies and decided to hire Pure Cleaning primarily because they gave me an estimate over the Yelp app. Everyone else I'd requested a bid from gave me a phone number and told me to call. I don't have time to call around for bids, that's why I'm using a messaging app. Dean was communicative throughout and they did a great job. My windows are sparkling clean. Highly recommend!

Amazing work! Bought a house that had newer carpet but had been laid poorly. Lots of bunching…read morecarpet and looked weird. Carpets look brand new now! We had them stretched and cleaned and they look absolutely beautiful! Very impressed! My family members even noted that it smells like new carpet! Also the customer service of getting a quote and scheduling was wonderful as well. Thank you!

Terrible company. Had some flooding in our basement a month ago and they gave a quote and scheduled…read morea time to come reinstall and clean the carpet. The morning of, they called and re-rescheduled for a few days later due to a personal reason. Ok things happen, we are understanding. Three days later and we stay home all day waiting for them to show... nothing. No response, no communication. It's a weekend so they don't get back to us until the following Monday, when they say they were "slammed" and couldn't make it to our house. I understand things can get busy, but the decent thing to do is communicate that you won't be showing up. So then they reschedule us for the following Monday a week later, today. Same story, no show, no communication. Three times. We have been living in a giant mess for a month. TNT Cleaning is very unprofessional with terrible customer service. Needless to say, they have been fired. Will not be using them or recommending this company to anyone.

We hired Swift to: 1) Identity the source of a water…read moreintrusion into our home. 2) Remediate The problem (so that we have no more water in the house. 3) Repair the damage caused by the water. Swift and their contractors replaced exterior siding, j channels, removed and replaced damaged insulation and drywall (as well as paint) In March I discovered that the top edge of the window surround was showing evidence of moisture which caused the surround to bow and expose swollen particle board. I contacted Swift to have repairs made under their warranty. "Scott" came to the house to inspect it promising that they would have contractors come in evaluate the problem and recommend a repair. "Scott" never followed through (this is the most unprofessional treatment I have received in the last 15 years). I have more yesterdays than tomorrows, therefore; I don't waste my few remaining days, months, years With people who don't honor their commitments.

So professional & great to deal with. They went out to my mom's place and she felt so much more…read morecomfortable with SWIFT over the competition who also stopped by. Thankful we found SWIFT! Tom & Cache have been amazing with the detailed estimate for our kitchen ceiling pipe leak. I'd say 100% use them if you can, no question.

If you're looking for a professional, honest, skilled craftsman, Brian is NOT the guy you want. If…read moreyou call him out on his poor workmanship, he will give you excuses and lies. He will instruct his guys to cover up bad work, and he himself will hid his mistakes. He will talk down to women and mock them. I walked in on him and his guys watching porn on his phone more than once. The project that he said would take 2 months, took 6 months. He caused damage to our home and messed up our flooring instal 5 different times. We called in a floor inspector because he kept coming up with excuses as to why it was messed up. They found 80 faults in the instal of the floor. When Brian was presented with this info, he refused to pay for the inspection and refused to fix the floor. Brian would paint walls without sanding, he used clear silicone to fill a gap in the floor because of miss measurements, he chipped our glass shower door, and refused to replace it. He scratched our marble flooring and when attempting to repair it, damaged more marble, and made crooked cuts. Brian decided to block me from his Face Book page so I couldn't leave a review there. 100% would NOT recomend.

Dishonest, Unfinished Work, Poor Workmanship, Late, Unable to Pay His Vendors, Misogynist, Utah…read moreState is Investigating Brian Lasnik's Business. We have waited a full year to write this review in hopes that Brain Lasnik of BTL Remodel Inc. would answer our certified letters, messages, emails, and lawyer. Unfortunately, this is not the case so here we are... Construction is a business. Therefore, in exchange for payment, clients expect results. As clients, we made over $35,000 in payments. We also paid for additional material costs that were contractor responsibility because he communicated he could not pay his vendors and could not finish our project without us giving him more money. As of September 2021, he hasn't resolved the issues or finished our remodel project and we still have thousands of dollars of repairs to make due to his disaster. We hired Brian for an almost full remodel of our main floor. We hired him March of 2020 for an April 2020 start date. He said we would have the project completed by June of 2020. Throughout the project, he was an unreliable communicator and his guys would show up randomly once a week for a few hours then leave, however in August 2020 he literally abandoned the job and stopped replying to all communication. Per his contract, we were required to meet with a mediator to discuss any disputes. We attempted to send certified letters, emails, etc for weeks then we finally answered a few emails in October 2020, basically refused to meet with a mediator, and then ghosted us again. We haven't seen or heard from him since until last week when we ran into him at the grocery store. He cowardly didn't even say hi and hurried to get in his vehicle before we could talk to him. Brian does shoddy work with poor craftsmanship. He has almost no attention to detail and clearly no pride in his work. Practically everything Brian personally touched had issues. He caused thousands of dollars of damage. He also instructed his workers to cover up and hide mistakes instead of fixing them. Some issues included our flooring cracking/ buckling, calking and gluing in pieces of flooring where he cut the wrong, framed walls/ drywall extremely uneven and wonky, painting before sanding everywhere, ruining baseboards, terrible finish work, installing glass shower doors with cracks in glass, damaging the marble tile he installed, cutting wrong angles in tile, installing cabinets that don't close properly, etc. He also caused a water leak which damaged our basement. We communicated the significant workmanship and material issues in punchlists, messages, and in person and many were not fixed before he abandoned the job. Our new floors were a major functional component of our first floor remodel. We discussed the major buckling and cracking in the floor material post installation. We hired an independent flooring inspector to assess the floor failures and provided the inspection report to Brian. In summary, the floor was failing due to installation error. We requested a response/resolution plan and received no response from Brian. We got quotes from other contractors to fix Brian's mistakes and they ranged $17-30k to fix all the issues he caused! It is also worth noting that Brian is incredibly rude to women and on many occasions caused issues with his comments. It was unclear if his license was expired because the picture we took of his license showed him crossing out and writing a new date on it? Also, his workers stole personal belongings from our house like nice camera equipment! If we could go back, we would have fired him after the first few issues. We gave him the benefit of the doubt and truly wanted to support someone local. Brian has charisma and pulls you in but don't be fooled! He is a conman. Dodge this dumpster fire of a business! We learned the hard way and have since learned of many others that did too.

Josh and Robbie are Customer Service All-stars! Sincere, prompt, thorough, professional and very…read moreprice competitive. I have used several window washing services both at home and at the office - NO ONE has done comparable work with such a pleasant and gracious demeanor. Thanks gentlemen and looking forward to your third visit in just a couple of months!