I discovered this location when I needed an urgent care (they have one attached), and dang is it…read morethe best decision I've ever made. For context, I'm a medical school professor and very comfortable in a medical setting and know what is and is not acceptable behavior. The PA I saw, Maddie, was personable, very informative, and actually listened... I know that should be what you expect at every doctor's office, but with privatization of insurance that's not always what you get. Heck, she listened and cared more than my students who are REQUIRED to to pass (ha!). She was thorough, listened to all concerned addressed them properly and provided all necessary important information including referrals and follow-ups. She was also incredibly smart and knowledgeable about a lot of topics, and you can tell because she doesn't throw a ton of big words at you to seem smart, it was demonstrated in her ability to describe things at a level that people without medical experience could understand. HIGHLY recommend. The medical assistant, Keniesha, who came in to draw blood and run an EKG was polite, knowledgeable and professional while making me feel at ease during understandably uncomfortable tests. Office staff is friendly, polite, helpful, and great at getting you all set up and going. I was taken back on time for my appointment, no unnecessary waiting (although it's totally understandable when it happens) and a very proficient & excellent overall experience

I went to Primary Care Indy on Friday, Nov. 13, 2020 before it opened, for a Covid-19 antigen…read morescreening test. There was a line formed and the clinic did not open until 8:00 a.m. Allyson was at the front door in the cold, allowing patients to sign up for their clinic visit. Allyson called me by phone, as I waited in my warm car, when it was time for my appointment. You are required to wash your hands before coming into the waiting area; and, of course wear a mask which must cover your mouth AND your nose. Conrad was the associate who administered my Covid-19 test. Conrad explained the procedure (he also took my temperature and pulse oximetry measurements) and performed my nasal Covid-19 test. Conrad was professional, reassuring and kind as was Allyson. The pandemic has been horrible but these two associates made this process easy and stress free. I thank them for their hard work and dedication for risking their lives to assist the public.

This practice ruined my life. I came here during a very dark place in my life. And I needed some…read moretesting for a possible STI/UTI. Off the bat. Without the tests even coming back positive for anything , I was prescribed doxycycline as an antibiotic treatment. About half way through the treatment I was feeling really bad abdominal pain. I called my pcp at this office and she told me "Oh that's completely normal with doxycycline, just finish the course ". I finished the course. And after , My pain symptoms got so bad I ended up in the emergency room several times since. I was diagnosed with doxycycline induced gastritis . (Inflammation of the stomach lining ) . The medication I was prescribed here literally damaged my stomach lining. And my life has been hell ever since. Instead of trying to treat it. The doctor who prescribed it referred me to a GI practice , who didn't have anyone available but a Nurse practitioner. And I ended up paying hundreds of dollars in copays there just to make the issue even worse. This happened back in January and it's April now and I'm still in pain . I can't eat anything besides chicken toast or bread. And this has made my life a living hell. I went in for a visit and got blood work done. And when the results came back I was told " See you In May " . This place is corrupt and they will literally prescribe you medications without a active diagnosis or a confirmation of one. And they will say "Well that's the standard of care. " The doctors here are pharmaceutical sales people. Not doctors who care about you. I'm still going through the gastritis. This is the most miserable thing I have ever been through and could of all been prevented if the doctor would of waited for test results to come back instead of throwing a prescription at me. I'm down almost 100lbs now. I can't eat anything. And I'm in constant pain. They ruined my life !

This is the best urgent care I have ever been to! I was in and out of there within 20 minutes. The…read moreladies in there were super respectful and helpful.

I know healthcare facilities rarely get good reviews but this location is an exception! We walked…read morein and got in right away. The staff were so kind and thoughtful, and the doctor was so great! She answered every question we had and didn't rush us out of there. They also followed up via phone a few days later to make sure we were okay. Highly recommend!

I've been here a few times, always for my family when they've been sick or gotten hurt. We've come…read morefor minor things. Once, my daughter was the color red, all over. We went here and what she had was serious. The doctor noticed it right away and sent us to the ER at St Vincent. When we arrived, the hospital was waiting on us. A nurse from NUC had called and given them the scoop. When we walked in, we immediately were taken- no wait. Thank you Nora Urgent Care! Last week, it finally came to me - it appeared that I was trying to cut off my thumb. But, no, just a slip of the knife hand. Nora patched me right up. Good quality care here!

My husband and I were both feeling achy, with sore throats, earaches and chills. To make matters…read moreworse, it was Thanksgiving evening AND we aren't from in town (though I did grow up here). My husband located this urgent care center that was actually open until 9pm and was near 86th and Michigan Rd. We ran over. It is a small place on the north side of 86th St. Very clean and accommodating. Dr. Khan was patient and very thorough. He told us exactly what we had (strep) and why we had it. He explained what medication he was prescribing and why. He told us where to go to fill the prescription and said that if we were going to go directly to the pharmacy he would wait (past his 9pm closing time) to make sure that the pharmacy didn't need to call him because of the narcotics prescription (Tylenol with codeine). He said they would bill our insurance and on our way we went. He was maybe the best urgent care doc either of us has ever seen. Dr. Khan told us that he used to work at the urgent care in Nora but he left and opened up this place on his own. Looks like he has a second location on W. 10th St. as well. We would highly recommend this clinic.

I would love to give them 0 stars to be honest. I had a simple eye infection and was told I would…read morepay $75 only to receive a bill a week later for an additional $165. When I called to ask about it, Susan was very rude and condescending. She even laughed at me. On top of that, the Dr. misdiagnosed me and set me and my family into a panic. The Dr. had a student with him, he did not ask my permission first and then spent the entire time talking to his student. This isn't a doctor's office, this is horrible.

Horrible care and experience! Had a appointment and still had to wait 2 1/2 hrs!! No doctor on duty…read morea useless nurse practitioner was the so call personal on duty seeing patients. They would take one patient back per hour!! If they don't have the staff or they don't care about the patients than they need to close there doors. The lady at the desk is rude and lied to your face how many people are ahead of you! St. Vincent's should be ashamed of your self for this poor quality of care!!

I might be bias since I do work here in the evenings and weekends, but from the feedback we get…read morefrom patients, this place is a great place to go if you can't get in to see your primary care doctor right away. The immediate care doctors, nurses, and MAs are very knowledgeable and always give great patient education. If you're lucky I'll be one of the gals taking care of you. You do not need an appointment for the Immediate care, but here are some tips: * Immediate care does not mean ER or URGENT. If you bleeding to death, have chest pains, spiking a fever over 103 or have something life threatening, GO TO THE ER. * The immediate care does not do followup maintenance for things like hypertension, diabetes, or any type of conditions that need to be monitored. But lucky for you, this location has a wonderful family practice/internal med and pediatric primary care doctors. So if you are sick or have conditions we can take care of, stop on by! I promise I am the best throat swabber and I give painless shots! :P

The attendants are very helpful and the store is well stocked. From pharmacy to food and beverages…read moreare available. It is a relatively clean facility.

I've never been to a CVS where so many items were in locked cabinets. Laundry detergent, liquors…read moreand hand lotion, to name a few, were behind locked doors. If you wanted to read labels or buy something, you had to ask a clerk. I guess this is just a rough neighborhood. The store is extraordinarily neat, tidy and well stocked. I stopped for some OTC meds and they had everything that I needed. I hate the "buy one get one 1/2 off" as who needs 2 huge bottles of anything? There is self check out, but I went to a clerk. She was friendly and amazing efficient. There was a long line of impatient customers and she was working two checkouts. Does anyone ever use the rolls of coupons that spit out? There is plenty of parking including close accessible spaces. There is an awkward island near the front door that is easy to trip over, so be careful.

I had Hand surgery on both hands. My experience with Dr Baltera was great from start to finish. I…read morehighly recommend.

Give your patients their results over the phone when they cannot be seen. It's been over 3 weeks…read moresince my ultrasound and as a post-cancer patient the not knowing is stressful and stress feeds cancer. This is a horrible patient/doctor relationship. Very disappointed as a long time patient of Indiana Hand to Shoulder.

Caveat- Care by staff was good and timely…read more DO NOT GO HERE UNLESS YOU HAVE THOUSANDS TO BURN. I was out of town and my husband took my daughter here in the middle of the night for croup, she was having some stridor at rest and having fits where she was struggling to breath and needed a steroid. We got charged over $2000 for a simple Covid/flu/rsv swab (all ran on one swab.) This is not the facility charge, not the xray or medication charge. This was ONLY for the swab. The doctor didn't feel strongly about it but said it was a good idea just to make sure, so my husband said ok. This is INSANE. INSANE price gouging. Our insurance covered half. We paid $1000 for a simple swab! It came back (negative) within 30 min so they run it in house. I am completely flabbergasted that these billing practices remain. We called and the indeed verified that the billing codes were correct. In what world can a small facility in Indiana charge over 2000 for a standard respiratory panel???

I came in because i was severely dehydrated and needed a I. they chose to do a covid test and flu…read moretest which they charged me me over $900 for a covid test and over $300 for a flu test. This place is a joke price gauging like crazy i could've done the test myself for less than $20 dollars. Care was ok it took forever for them to get an IV in me which my IV was cheaper than a covid test lol... My arm was black and blue for how many times they missed. I do not recommend this clinic unless if you don't have any problems being over charged for test. I also work at a hospital and we do not charge like this. Joke

I bring my son here when he has a bad cold or throat infection. I generally find then effective…read more They take the strep test and give me results and advise me.

Traveling from St. Louis I lost hearing in right ear. The next morning at 8 I signed up on line…read moreFor a 9:02 appointment. They texted that they could see me earlier. Polite receptionist, polite nurse and helpful doctor. I have complex Medical history including stage 4 cancer and he looked in both ears and confidently diagnosed ear infection. I am now headed to pick up Drugs. Very pleased with quality of care. Registration on your phone is always a pain but I didn't have to fill out any additional forms on arrival. Place was very clean and professional.

Ryan was very detailed and thorough in his explanation of my fiancé's test result which really…read morehelped to put her at ease. Great experience here and we highly recommend it!

I had an endoscopy and colonoscopy here in early December. It was my first time having either…read moreprocedure, as well as my first time ever being sedated (I'm in my 40s). To say that I was nervous was an understatement. When I checked in, they had a sign posted that several of the doctors were running about an hour behind, and then the person behind the desk made sure to tell me as well. Not exactly what someone who hasn't eaten in 24 hours wants to hear, but there's not really much you can do about it. When they called me back and took me into the pre-procedure area, I must admit that I started to panic. It was VERY crowded. Lots of beds sectioned off with curtains, nurses/anesthesiologists/doctors walking around, blood pressure monitors beeping, etc. If you're nervous about medical procedures, just steel yourself that it's going to seem chaotic, and you may be tempted to run out of there. The nurse who was working with me told me that it was a very time of year with everyone trying to get things done before the end of the year, so it may not always be like that. My nurse was very friendly and reassuring. I also had another nurse come by to put in my IV, the anesthesiologist stopped by to ask me a few questions and see if I had any concerns, and my doctor also came in to say hello. Before long, they were wheeling my bed into another section of the building and had me in my procedure room. There was music playing and the nurse made sure I was comfortable as we were waiting for the anesthesiologist. She came in, said she was starting the meds, and then I was out. Everything was uneventful, and a nurse from the office called me the next day to make sure I was feeling ok. I don't wish to have to use these services often, but I wouldn't hesitate to recommend them to others.