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ASB Bridal Alterations

4.4 (5 reviews)
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Sonia's Cleaners - New adjustable corset backing by Sonia's

Sonia's Cleaners

(121 reviews)

$$$

Inner Richmond

Very nice people, fast turnaround and good quality work. I had several jeans, tops and dresses…read moretailored. 10/10 would recommend.

This was my first time ever having something dry cleaned. I called and spoke with Jay about a…read moretuxedo jacket I needed dry cleaned. I let him know I had worn it for the first time on 5/26/25 for a wedding, about five hours straight. There was no damage or visible stains, but the inside of the jacket, specifically the armpit area, had a little deodorant/sweat odor from wearing it for hours. Jay reassured me they could take care of it. I had originally gone to another place first, I walked into SF Green Clean, which said they couldn't remove armpit sweat odor with dry cleaning. (To be fair, the woman I spoke with there was very sweet, so no complaints on her customer service.) That's how I ended up at Sonia's Dry Cleaners. Jay told me they'd be able to handle it, and if I wasn't satisfied after the first attempt, they'd clean it again at no extra charge. He mentioned if needed there were other chemicals they could use to get a smell out if needed/depending on the material of the jacket and that prices would vary if needed, but he looked at it and quoted me when I dropped it off for $25. I dropped it off on 5/28/25 with no rush order. When I picked it up on 6/9/25 and checked it, the odor was still present. I went back inside and spoke with Mary at the front--she was VERY kind. I pointed out the specific area I was hoping they could focus on, and she told me it would be ready by 6/12/25 and that they'd call or text me when it was done. On pickup day, I called ahead and spoke with Jay again. He was EXTREMELY kind and made it clear they truly wanted to earn my business. He even said they'd be willing to clean it a third or fourth time if necessary. That level of care and professionalism really stood out. I expected I might have to ask for a refund or run into a problem, but instead, the whole interaction was handled smoothly and respectfully. When I picked up the jacket, the smell in the armpit area was completely gone. It looked and smelled brand new, bagged and ready for the next event. It was in a clear bagged packaging and had a metal copper hanger (the copper hanger was encased in a wrapped paper like material but seeing the metal iron worried me because I've had old copper hangers rust/leave the copper residue on materials, thankfully this one didn't, but I also assume since it's wrapped that it's not meant to be hanging on it long term, but just an observation for someone who might worry like I do) I was originally leaning toward a 3-star rating because I had to return for a second cleaning and didn't receive the call/text updates I was told to expect (Mary did mention their system may have been down). But their exceptional customer service, especially the way Jay and Mary handled everything completely won me over. That extra effort earned the business 4 stars. (The dock was having to come back in due to it looking/smelling the same which was mentioned my main concern, and them not contacting me when they said it'd be ready both times) I don't know the price of more dry cleaning items but thankfully I don't do dry cleaning so often. I'll definitely be back and will update my review after my next visit. Thank you!

Tina’s Alterations

Tina’s Alterations

(287 reviews)

Lakeside

I've been searching for a reliable tailor in the San Francisco area, and Tina's Alterations was…read moreexactly what I was looking for. I had four dresses that needed alterations for several upcoming weddings and initially sent Tina photos of all of them. Rather than accepting every project, she carefully evaluated each dress and agreed to work on only two. She explained that while the other two dresses could technically be altered, the fabric and fit would make it difficult to achieve a result that met her quality standards. I greatly appreciated her honesty and professionalism. Many businesses would have accepted all four dresses, but Tina was focused on delivering work she could confidently stand behind. Her transparency and commitment to quality immediately gave me confidence in her expertise. During my first visit to Tina, I brought both my dresses to try on to assess the alterations that I needed done (mostly hemming). She provided a quote at that time, and stated that payment could be made at pick-up. I found her pricing to be very reasonable given the complexity of the dresses (material and multiple layers). The two dresses she altered turned out beautifully. The craftsmanship was excellent, and the fit was exactly what I wanted. The turnaround time was about two weeks from drop-off to pickup, which I found very reasonable (especially since I had told Tina there was no rush). She clearly takes pride in her work and pays close attention to the details that make a difference. One thing to note is that English is her second language and Mandarin is her first, so there can be a bit of a language barrier. If you speak Mandarin, communication will likely be even smoother. That said, I found Tina to be thoughtful, professional, and genuinely committed to achieving the best possible result for her clients. I would definitely return for future alterations and would highly recommend Tina's Alterations to anyone looking for quality workmanship and honest, trustworthy service.

Tina did a great job of shortening my wedding dress! She was quick and easy to communicate with.read more

Mulberrys Garment Care

Mulberrys Garment Care

(18 reviews)

Inner Sunset

My experience with Mulberry's has been disappointing, especially for a business positioning itself…read moreas a premium service. My first visit was during their first week after opening. I brought in a shirt that needed a very simple stitch repair, paid $20, and was given a specific date to pick it up. When I returned on the promised date, I was casually told it would take another six days. No apology, no credit, and no real acknowledgment that they had failed to meet the turnaround time they gave me. Not a great first impression for a first-time customer. I decided to give Mulberry's a second chance today, September 12, 2026, and brought in a pair of pants to be hemmed. I was told the turnaround time would be more than three weeks. Three weeks for a basic hem? The store itself is beautiful and certainly gives the appearance of a luxury, high-end operation. Unfortunately, the actual service doesn't seem to match the image. If alterations and repairs are being outsourced, Mulberry's clearly needs a better system for managing turnaround times and customer expectations. A luxury facade only works when the service behind it feels luxurious. Based on my two experiences so far, Mulberry's simply isn't delivering that.

Excellent cleaning on tough stains. Service is welcoming and friendly. Both Sara and Marcus are…read morevery efficient. Prices are competitive but possibly a bit more on some things but well worth it. I would take anything that is delicate to them before any other cleaner.

ASB Bridal Alterations - sewingalterations - Updated October 2026

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