Valley Immediate Care is now using AI to make appointments by phone. Their previous phone…read moreappointments with humans were not great, but okay. After a relatively lengthy period on the phone with their new AI system, I made an appointment for a flu shot, which was confirmed by the computer. At one point, I told the computer, "f--k you" as a test and to take a stand for human dignity with no response other than possibly a longer pause than the other long pauses. When I got to the appointment, I was told by a human that Valley Immediate Care does not offer flu shots. Now, I'm wondering if the long pause was the computer deciding the best way to get back at me.

Made an online appointment for 11:41 this morning. Got a text saying that they were 30 minutes…read morebehind, so came in at 12:11. The online process makes sense and is easy to use. They pulled me back into the room to see a provider around 12:55pm. At 2:11pm, and after sitting in a freezing cold room without anyone checking in for the last hour, when I asked for an ETA of being seen they told me there were "more complex cases" and it would be quite a bit longer. I left. Honestly, I'd drive up to the Providence urgent care. Not worth the gamble and time.

Dr John Hyatt is skillfully treating my wet MD in my left eye. K…read more Kelly one of his assistants gave me good advice to have numbing shot before the medicine shot. Rachel did a thorough eye examination before my eye scan. Building is bright and modern. There is lots of room to spread out. The staff's care quality and experience levels assure me that I am getting top care for my left eye. Tomorrow will be my fourth injection visit (every 4 weeks) I know I am getting the best care and thoughtful and deep explanations for my age related WetMD.

I am very appreciative of care I received from Retina & Vitreous Center of Southern Oregon . . . on…read moreChristmas Day, no less. When a floater in my eye was accompanied by flashes along one side, I knew it wasn't good. Dr. Zafar Gill, accompanied by tech Lexxi, managed the situation--which culminated in a laser procedure--coming in on a holiday, informing me at each step of the process, and generally making it as easy as possible. I felt confident in their skills and was buoyed by their kindness. When it comes to one's eyes, a "thank you" doesn't seem to be enough, but, nonetheless, truly, thank you.

It's hit or miss depending on the specific nurses and doctors and staff when you go. They can be…read morevery rude sometimes. Or very kind and helpful depending on who's working. Have been treated like crap by some doctors and nurses here. I should have taken action and reported them. Because a few times I felt discriminated against. And was a teenager and didn't understand that as a patient I had rights. Also I thought I was pregnant but wasn't and had a unusual condition and felt like a freak show. The doctor as extremely rude and said some really nasty things and inconsiderate to how scared and anxious I was. Just a question, why don't they have dentists at hospitals. They really should because dental emergencies happen a lot and usually happen during time dentists are closed and it's extremely painful. And instead of treating you like you're faking things they could actually help you.

Very nicely decorated inside and easy to navigate, only 2 floors with an elevator and ramps for…read moredisabled! The staff are all very nice people and easy going! :) My one issue is the wait in the waiting room is a bit long! :/ I had a knee xray done, so was in radiology. The have great new looking equipment and technology! Better than what my podiatrist and VA have by far!!! ;)

They are about as organized as a soup sandwich here. Appointment confirmed via text, show up only…read moreto be told "oh your appointment is not until tomorrow." WTF Fischer Price staff and service by Dr. Pepper. Get it together. Sub par and pedestrian at best.

I've been through a burst appendix, 2 C sections, bursitis in my arm and stage 4 Cancer. Each…read moretime, I was given opioids for pain...because they work. With my new doctor, Doctor Satah Walz, I initially came in because of extreme right hip pain. She said it was also lower back pain. She sent me to a physical therapist and that didn't work out very well. I've been in pain for months and she gives me gabapentin (without enough tests for a proper diagnosis). It doesn't work. I'm getting worse. She, finally allowed an MRI. It wasn't very generous of her due to the fact that she won't prescribe a proper pain reliever to get through the 45 minutes of lying on my back while my back spasms, torture.

hard to get anybody to answer phone and if they do they don't relay messages to person the message…read morewas for. if our Doctor wasn't so good we would be long gone. Been a patient for fourteen years and the communications between patient and and office has declined horribly in the past four years

Anne Graham prescribed my dad the WRONG medication, and put the WRONG diagnosis in his chart. AFTER…read morethe culture test already came back stating exactly what it was. clearly she cannot do her job and risks HARMING patients by prescribing THE WRONG MEDICATION. Mind you she also disregarded every single thing he was trying to tell her, disgusting.