Great medical facility. All staff have been engaged, empathetic and professional. Dignity and…read morerespect seem to be ingrained. All this when Asante is going thru financial troubles. My husband entered thru the ED then to ICU then to regular floor. So had lots of exposure to different groups of stalls and departments. I feel confident here and would not go elsewhere.

I fainted during dinner at Heresay Restaurant in Ashland. The bartender called 911 and I had the…read moreBEST assistance from the EMTs who responded. They took me to the ER at Asante. I was immediately given tests by two EXCELLENT technicians, one of him were a name badge: Ramirez. Fortunately in the ambulance, I was given both IV sailine and an EKG, which was fine. The sailine IV restored me and it's a darn good thing! After the text finished with me, I was put in the giant almost empty waiting room of the ER and told it would be somewhere of between 6 and 24 hours before I could see a "service provider", which I think may be double speak for a medical doctor!!! Yes, you read that right. I was brought in by ambulance and I was told I needed to sit upright in a wheelchair for as much as 24 hours. Now some of you know me. What do YOU think I said to that????????? I politely said, "I am going home and going to sleep. Sleep heals me. What I am NOT going to do is sit up in a wheelchair or lie on the ER floor (which did not look sparkling clean but maybe it was just old) for as many as 24 hours hoping that s-o-m-e-d-a-y maybe I'll be seen by a medical doctor." The corporate management of Asante is, in my humble opinion, moneygrubbers who do not give a darn about patients. They have a demonstrated track record of that via the various lawsuits and out of court settlements they have had to make. I feel sorry for the doctors and nurses and other staff who have to work there. I am glad for all of the patients that have gotten good care because of the kindness, compassion, as skill of the people who work in Asante, including the good doctors as certainly all of the RNs and other staff who actually do their best to help patients. I wish we would get a different medical group here in the Rogue Valley. In the meantime, my husband and I are primarily working with Provident had receiving very good treatment.

Just beginning my experience with these folks and so far it's not going well. I have straight…read moreMedicare but it still took four months to complete a referral from my primary, and that's only because I called them. First call = 24 minutes on hold before answering. First appointment one month out. I received calls and texts for four days warning me that if I was late or missed the appointment I would be charged an additional $150.00. I was told to go online and complete the per-appointment registration, which was 80% financial and 20% medical information. Day of appointment I arrived 45 minutes early, front desk folks were very polite and quick. The surgeon was right on time. He saw me for three minutes, 20-second exam fully clothed, and gave me a tentative diagnosis, but wanted a CT to be sure. He told me the CT had to be "approved", but I have straight Medicare, no secondary. No per-authorization needed. A week out, still waiting for the doc to order the CT (and crreatinine) . I called today (16 minutes on hold) and the doc will only be in one day, next week, and he will then be gone for two weeks.. I'm going to cal my primary doc and see if he will order the blood test and the CT. This thing hurts and I need to get back to work. Could the fact that I only have straight Medicare and no secondary coverage, meaning I will have to pay 20% out of pocket, and I'm on a fixed income because I can't work until I get the surgery, and probably won't be able to pay the full 20%, be a reason for the delay? Is that the "per-authorization" (aka; "wallet biopsy") he was talking about? Maybe, after having nearly $40.00 deducted from my paycheck every two weeks for the Medicare Tax, for my entire career, I should go to Canada to get timely health care?

I am SO grateful I had my surgical procedure here. Checkin specialist Wendy was lovely. Perfect…read morecommunication. Once in the back, the entire team was kind, caring thoughtful.They made sure I was comfortable. Dr. Faught checked in with me as did the anesthesiologist. Everyone was so kind and reassuring, and made sure I was comfortable. I feel so lucky to have been in such good hands. Everything went perfectly. Thanks to a great team. I really can't recommend them enough.

Dr. Rick McClure basically gave me two new feet! He operated on my left foot in Sept, 2019 and my…read moreright foot Nov, 2020, for bunions. Using a patented technique called Lapiplasty, Dr. McClure was able to straighten out my foot bones so that my toes are now parallel and straight. People sometimes think bunions are from wearing high heels, but it is a hereditary conditions and caused my feet to hurt for over 30 years. Now, thanks to Dr. McClure, I will walk, hike, and dance! Bravo, to a fine physician. Colleen P.

Last place I'd go! I had a car accident on my way to my appt. and was concerned about letting them…read moreknow, first response said he would contact the F&A clinic for me. Whew, what a relief! I end up with a broken back. (oh no, im broken!!) So I navigate the mo. of Dec. unable to sit upright! then I get this letter! I was shocked!

Front end isn't friendly, staff hangs up on you and the majority of the providers have poor bed…read moreside manners.

I have been going to this doctor since I was an infant and still go to them now as an adult yes I…read morehave gotten doctors switched multiple times but still have never had a bad doctor they are all really caring and actively try to figure out what is wrong and help me meet my needs

I have been seeing Krista at Dr. Trask's office for several years. I cannot tell you how excellent…read moreher work is. I feel like I am in very good hands. She is clear and direct with me, she is very thorough, and she has answered all of my questions in such a manner that I am able to learn from her, which I really appreciate. She taught me how to recognize potential melanoma or other irregularities on my skin versus something that is likely normal. This is really good because in between check ups I don't have stress. It's also good because if something did occur I know to call the office and get an appointment earlier. I've always found the folks that work with Krista are really wonderful as well as the administrative staff. All in all, I have found this to be a very professional, warm, and caring practice.

In order to be treated as a new patient, they told me I had to see my general practitioner, get…read moretheir chart notes, and get a referral to their office. Never in my life have I ever had a dermatology clinic tell me that. I even told her what my condition was and I will tell you it's very very common. If you want to know why our insurance rates are so high, doctors appointments cost so much money and take so long to get an appointment... This office is a prime example. What a waste of the system. I called another dermatology office and got an appointment. Ridiculous.

I have been a patient here for two years. Yes, sometimes you wind up waiting a long while but it is…read morealso a drop-in clinic so there will be times when something unexpected happens. The people at the front desk have always been polite and welcoming to me. The staff has always treated me well. My PA, Julie Bogden, is wonderful. I find that if I schedule an early appointment I am usually seen more quickly. If your appointment is after eleven o'clock you may find yourself waiting for some time before you see the doctor. Emergencies happen and patients sometimes take more time than expected. But they don't rush you through and they have always treated me well.

Stay away! First time and last time at this office. Very unprofessional front desk staff that were…read moreextremely unorganized and rude. Finally was called back to a room 90 mins after my scheduled appointment. Joke of a medical office. I would rather pay more $ to have a much better experience. I felt like they didn't care about getting me in a room because they assumed things about me based on the prescription I needed to refill.