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Asakusa

3.3 (31 reviews)
Open • 10:30 am - 10:30 pm

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ASAKUSA ATMOSPHERE

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a close up of a plate of food

The sushi is pretty good here, but not good enough to deal with the awful service I experienced. The waitress/manager did not enter my takeout order correctly, and I didn't realize it until I got home that one of my rolls was not correct. I called to let them know that I am allergic to the roll they gave me and they said I would have to pay for a new one. The manager became rude very quickly and said that it wasn't her problem, so I asked to speak with her manager. A nicer man came on the phone and after some persuading, finally agreed to replace the roll at no cost. He said that they could only do this once because he would lose money if they did this everytime (how often do they mess up orders?), and I had to explain to him that I would lose money because I simply can't eat food I'm allergic to. I understand trying to stick up for your employees, but at what point do you stick up for your loyal, repeat customers too? Doesn't end there. When I arrived at the restaurant to exchange my roll for the correct one, the manager rolled her eyes at me and said, "Is this the roll?". Then she headed to the back of the restaurant. While waiting for my new roll, she was complaining about me to her coworkers quite loudly. I've never felt so uncomfortable. Not once did anyone apologize to me for the inconvenience or the way I was treated. I highly recommend enhancing the customer service training for your staff.

the front of the restaurant
Anthony N.

Came here with a friend to check this new-ish sushi spot out for lunch. This building is well isolated with a huge parking lot. The restaurant's decor was really nice and service was prompt. The menu was huge and took us a while to choose what we wanted. We ended up ordering the Broccoli Salad, Baked Salmon, Spider Roll, Heart Attack Roll, and the Sexiest Man Roll. The Broccoli Salad came first and I was expecting a salad, but it was just boiled broccoli with some horseradish mayo sauce on the side. Nothing screamed salad about the dish, but it was strangely addicting. The Baked Salmon came right after and it looked good, I never seen anyone make it this way. They were a bit skimpy on the salmon, but gave two mounds of snowcrab that really filled us up. It was indeed tasty and hot! The rolls came out right on time, when we had finished the appetizers. The Spider Roll was your standard Spider Roll, nothing much to say about it. The Heart Attack Roll was fried a bit too long, because the spicy tuna was fully cooked. I had to check the menu to see what it was supposed to be. A flash fry would have been better, but it was still good! Last, but not least, the Sexiest Man Roll was our favorite roll we ordered. There was a perfect balance of ingredients put together and it tasted so fresh! It was visually appealing and colorful, I would definitely order it again! We were pretty satisfied and had some leftovers to take home. Overall, a nice addition to the restaurants in Chalmette. This place is fairly new and I am impressed with what they had to offer. Their menu was huge, so I will be sure to try their lunch, dinner, or hibachi choices next time. The service was attentive and the food was nice and filling.

Joseph O.

Good food. Good Staff. Good prices. Pleasantly surprised. Only suggestion is they should work on the interior especially the radio station. Set a theme. Take us to another place along with your food and then this restaurant place will be Just got food for the third time. The first was awesome. The last 2 times the food was way way way too salty. The UDON BEEF NOODLES WERE MISERABLE AND NOT EDIBLE. 2 Almost 60 dollar take out meals for a dinner party ruined. Sorry. Had to take a star away

a bowl of soup on a plate

Best mushroom soup ever! Great friendly staff, delicious food. So happy to have found this spot!

Cajun chicken roll. Delicious!

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4 months ago

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5 months ago

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7 months ago

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3 months ago

I know it's St. Bernard parish, but this restaurant has good sushi and reasonably priced. I will definitely keep coming back.

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5 months ago

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1 year ago

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8 months ago

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2 years ago

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4 years ago

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2 years ago

This is our go-to hibachi place. Chicken hibachi dinner is always a must! So yummy and a ton of food.

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4 years ago

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7 years ago

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7 years ago

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4 years ago

Really enjoyed the whole experience. Our waters was great. Our food was delicious! Will definitely go back again.

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5 years ago

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5 years ago

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8 years ago

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4 years ago

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6 years ago

I ordered the tuna tataki, it was the wrong color. I instantly felt sick and now I have waterfall butt.

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5 years ago

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7 years ago

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7 years ago

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4 years ago

The food was amazing! However the customer service was terrible we had Gyoza and a salmon sushi teriyaki bento

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4 years ago

The food is good but the waitstaff is consistently pissy and lazy. I think we finally decided enough is enough and we can never go back.

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8 years ago

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3 years ago

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7 years ago

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7 years ago

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7 years ago

I loved the crunchy dynamite roll and the naruto roll, my favorites. Hibachi lunch is cheaper and pretty good

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8 years ago

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5 years ago

amazing food and sushi. always amazing everytime and amazing prices. 10/10 amazing dining and great customer service.

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Kenji Omakase - Experience the real New Orleans Cuisine at Kenji. #NOLAeats
 #NOLAdining
 #TasteNOLA
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Kenji Omakase

(82 reviews)

Central Business District

In town for a trade show and a client who is a foodie told me I had to eat here before I left town…read more Best meal I've ever had in my life!!! I sat at the bar and had the 14 course experience. Can't wait to bring my wife to town to experience this absolute jewel. I've eaten at Michelin star places and they hold nothing over Kenji Omakase.

Great sushi omakase each bite for better and more umami and delicious. My wife surprised me with a…read morestaycation at the hotel that Kenji is inside of. Kenji Omakase will be a new annual special occasion go to. Japanese Omakase experience and style, a one of a kind food experience where every course is a harmonious blend of flavors, textures and eye appeal. The sushi chef talks you through each course after he places it on you platter. I asked if these were supposed to be eaten by hand if you wanted to, he agreed most people traditionally eat these that way. The flavors were buttery and tangy, textures delicate and sometimes a small crunch with fried scallions etc. We had tuna, ocean trout that was Similar to salmon but a different shade of orange, scallops and finished with waygu beef. It was amazing with each course the flavors seem to improve. A great experience, if you are any type of sushi fan or even on the fence, this could easily make you a sushi lover. I give this a complete recommendation. Try Kenji you will be very happy you did. The ambiance was fun also traditional Japanese. I may have Mis-named a few photos but know they are all just incredible journeys across your palate, hard to describe, melting with texture and flavors.

Asakusa - japanese - Updated May 2026

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