Beautiful store but agree on the follow around. They want to grab stuff out of your hand to hold at…read moreregister and if you're shopping for a delicate situation god forbid you need to return your item. Only store credit- hummm no sign on front door only small sign on counter and one hanging on wall behind counter that on would need a magnifying glass to even see if knew it was there. When busy you don't even make it up to the counter as they hover and take care of u from all sides. My suggestion would be to have a larger sign on front door or have one of your hovering employees who keep offering to take the stuff out of you hands before your really even sure if you like the item tell you about their only store credit policy I would have not bought to begin with my last purchase. Oh and to stay policy is on receipt. Wtf so it's rung up so no return. Interesting I saw on their website they take returns from online purchases?? I feel discriminated against because I came in. Wacky and bad business practice. Where I work we tell everyone about the extra charge if using a credit card before they actually use it and even tho it's a small thing knowing before hand is key. I shop here once a year for someone in particular so no loss. I'll just give my store credit issued card as a gift to someone else and let them know ahead of purchase the shitty return policy.

I just stopped by Sierra Lily because I had a gift card. I was greeted pretty quickly by the staff…read moreand they were super pleasant. It was a super cute store and I would recommend spending enough time here to see all of the things that they have to sell. I bought a few things including a pillow mist and a tea towel. The women behind the counter was very kind and wrapped it all up very nicely as I told her I was giving it as a gift. I look forward to going back to Sierra Lily and seeing what else they have on the shelves!

The low reviews for this store are truly disheartening…read more My experiences here have always been pretty positive. Staff is typically upbeat and helpful. I typically come for the incense because they are the best in the area with fragrances like cardamom, rose, rainforest, mahogany teak, cedar, cinnamon, clove, and Ylang Ylang. I'll grab a smudge stick and be on my way. $2.50 for each 10 pack of incense. Smudge sticks range from $5-$10.

I was really hoping for a peaceful, spiritual vibe when I visited, but the store was bursting with…read moreway too much high energy. It felt chaotic and unsettling, which is the opposite of what I expect from a place like this. Plus, a lot of the crystals seemed fake and were insanely overpriced. And to top it off, the manager is never around at the mall location to handle anything. Definitely didn't get the calming or authentic experience I was looking for. To top of off the clasp on my necklace broke before I even left the store!

We were in the Poughkeepsie galleria; I normally go to the one in Fishkill…read more It took over a half hour to find an appropriate card for a coworker. One that wasn't sophomoric or tasteless. You would think they would have a larger selection; considering they're in the Galleria and there isn't much completion anywhere nearby. I was also looking for season's greetings cards in other languages, besides Spanish. There were none! Really? It took a while for the cashier to "Find" me in the Hallmark system. They ran out of envelope seals.

Rating: 1 star (-5 if the option was available)…read more Terrible Customer Service and Racist Behavior!!!! I had an awful experience at the Hallmark store in the Poughkeepsie Galleria Mall (Store #108). I attempted to purchase gift cards, but their machine failed to issue the activation codes. Even though the transaction was voided, the money was still taken out of my account. When I asked for a refund, the staff and store manager claimed they couldn't process it--neither electronically nor in cash--and told me to call corporate instead or dispute the charge with my bank. It was $150, so to be clear, it was a large total, making it difficult to simply leave the store and hope for the best with zero confirmation that the money would be returned. The situation escalated unnecessarily. The manager yelled at me on the phone, even though I was the one inconvenienced, and then they called security on me, which was humiliating and completely unwarranted. What should have been a quick 5-minute stop turned into a 45-minute nightmare. After I left and called corporate, I learned that the store had given me incorrect information, and corporate couldn't even issue a refund because of their mistake. On top of all this, I couldn't help but notice how differently I was treated compared to other customers. Their behavior felt blatantly discriminatory and dismissive. It was clear that my concerns weren't taken seriously, while others received polite and helpful service. This store's incompetence, lack of accountability, and discriminatory practices are unacceptable. If you value your time, dignity, and money, avoid this location at all costs.

Total disarray! The store is a total mess! Items all over the floor. Sloppy , messy…read more. Walked in & turned right around.

Been coming here for a couple of years. The store is okay for the most part, carrying a lot of…read moreitems you can name, toys, candy, snacks, accessories, and even books for a plus. It's kind of like a Dollar store but in a fun and classy way. I find most of the items to be okay for the most part, although some look cheaply made. Most items you'll find have brands you've seen in other stores, and even ones you haven't seen. The pricing on some items may be an eye-catcher, but the decision is on you for the most part. Customer service could be better to draw happy ones back.

So happy I was able to visit before it closed, weather was on my side. Pricey- yes, but for the…read moreviews and atmosphere it was worth it. When you first arrive, you choose from a range of vases to pick your flowers in. They also have a drink menu to enjoy while you're there. Looking forward to next summer season and making another visit.

Staff is very sweet at the window. Vases start at $22 mason jars and go up the bigger the vase. I…read morebelieve it's $55 for a paint can size. Double check on their website. Place is beautiful and calm, with rows on rows of flowers. Scissors are provided as well. They have a selection of rose and draft can beers too. I recommend bring light snacks to prolong your stay and take your time picking the perfect flowers. I wouldn't recommend going on a super hot day. Limited shaded. Picnic tables available. Overall this would be a perfect date day or for me a perfect date day with my toddler.

Owner likes to complain to Yelp when Yelp reviewers post true things about their experience with…read moreher and/ or her business in general that aren't positive, and then she gets Yelp to delete the reviews she thinks are most going to deter people from coming to her store. Owner replied to my first review I posted this week by denying our experience at her store, gaslit me and told me she was going to ask Yelp to delete my review because it was damaging to her business. Sounded like she was having a melt down over the truth getting out. I noticed after that 3 people conveniently posted on the same day positive reviews when her listing on Yelp never gets too many Yelp reviews in a short amount of time, let alone same day. Very Interesting. She must've told her employees, friends, clients and/ or followers about my review and asked or manipulated them into to feeling bad for her and going in to leave more 5 star positive reviews to boost her rating back up. Owner is damaging their own business by how she treats some people as if they're more trusted to shop there than "others" who look a certain way. Take some accountability and deliver a better customer experience to ALL people who come in and haven't done anything wrong, especially repeat customers.

I always have a great experience coming in. It's always great vibes and great energy. If you need…read moreany help they're always asking if you need help.

Tremendous local mom & pop florist whom I've used dozens of times with satisfactory results…read more Conveniently located on Main Street Wappingers, service is always professional & friendly, with outstanding floral arrangement products & fair pricing.

Sent a premium bouquet to my Mother for Mother's Day. Spent $117. The bouquet received didn't look…read moreat all like the bouquet I ordered. Vase was filled with baby's breath, daisies and other cheap filler. Minimal use of roses that looked like they were withering. I could have gotten a better looking bouquet from a grocery store. Can't believe they thought this was ok. First photo is what I ordered. Second photo was the embarrassing bouquet that was delivered.

I bought a fragile dragon statue here a few weeks ago. I asked the checkout woman to wrap it for…read moreme. She scoffed at me and said "seriously?" Yeah, I don't want it to get dinked, scratched or cracked while it's in my cart going out the door on the bumpy pavement nor while on the way home in my car. All you had to do was put a few pieces of paper down and quietly lay the statue down and gently flip it to wrap it. No scoffing necessary. Needs better customer service checkout people. Love the store otherwise but there's no need for such rudeness. It's a simple, normal request to wrap a fragile item. It should be standard, I shouldn't have even had to ask her to do it. By default, we use to wrap any fragile item when I worked retail for many years, and I'm only in my early 30s.

The connection between TJMaxx and Home Goods has been a thing for a number of years, and the new…read morelocation which sits here for a couple of years now. I really like the layout of the store, with each department looking pretty tidy and kept up. For the most part, it's pretty easy to navigate the store where everything is, and also the staff does a great job of keeping it all organized. The aisles are wide enough which makes it easy to pass, leaving no frustration on my end. The store seems to be fully staffed in pretty much every aisle, and also most of the time, a greater at both of the entrances.