I had my wedding ring upgraded by Village Jewelers. They were fair in price and excellent in…read moreservice. This family run business is a gem. My new ring is stunning and I'm so thankful I went to Village Jewelers.

If I could leave less than one star I would. Barely got my…read morefoot in the door before I was being interrogated, with questions about what I was doing there, I told the old man (I think he was the owner) that I was looking for an engagement ring and without thinking twice he told me that they didn't have any for me, I told him that I wanted to go in and also see other options that I was interested in buying, then he told me that they did not have any of the things for sale for me. What makes me think is that I say it because of my skin color or maybe because I'm Hispanic. It has been one of the most racist moments that I have gone through in my life.

Looking for diamond stud earrings and went to see Will because he's helped me before. He is…read moreextremely knowledgeable, very patient, and offers plenty of alternate suggestions to make sure I find the piece I love. Outstanding Customer service. So friendly and helpful!

Rolland's Jewelers staff are always professional and helpful. Ian ... helped us with finding an…read more50th Anniversary Gift ... Bracelet and Watch. Such a nice young man and very knowledgeable about Tag watches.

Best experience I've had with a jeweler. Customer service is A+ and I can't emphasize enough how…read morewelcoming they are the minute I walked in. Dan and Roman are the best! They are honest, knowledgeable, and absolutely know their craft! I brought in a vintage diamond and they helped me select the best mounting within my budget. It turned out simply beautiful! Thank you so much!

Absolutely excellent customer service that is very rare to find these days. They fixed a diamond…read morependant for my wife and rushed the repair so that she would have it back in time before she would deliver twins. I mistakenly came to the store 30 min late to pick up the item, and even though the staff was ready to leave, they still stayed a few min behind to get me the pendant. The finished repair looked amazing and the item looked even better than when it was brand new. Even though this was a tiny repair, they have earned my business for all future jewelry needs. Highly recommended and can't say enough good things about them.

What an amazing jeweler! I needed my mom's engagement ring resized so I could wear it again. I was…read moreworried that the band was too thin from over 50 years of wear and tear. They assured me it would be good as new! They were right! I am over the moon with how beautiful it turned out! Thank you for taking such good care of my most precious sentimental piece I own!!

Some time ago we brought our $10,000 + Piaget watch to Timothy Grant Jewelry in Lake Zurich, IL for…read morea simple battery replacement. Although we did not know it at the time, the person who helped us broke two of the four screws that hold the back of the watch on. The person then handed us a small plastic bag containing the parts that used to be the watch. She said we would have to send the watch somewhere to be fixed. We then wrote a review of the incident on Yelp. A representative of Timothy Grant Jewelry called and asked us to bring back the bag of watch parts for repair. We came back with the bag and Timothy Grant Jewelry "repaired" the watch and asked us to take down the Yelp review, which we did. We paid for the new battery and left the establishment. This month the watch needed a new battery. We took the watch to a reputable jeweler. When he opened the watch to replace the battery, he told us that 2 of the 4 screws that hold the back to the watch are broken and the heads of the screws were glued in to present the appearance that the watch is whole. We then attempted to communicate with Timothy Grant Jewelry to resolve our issue. There has to date been no response from Timothy Grant Jewelry. We have had three negative experiences, first he broke the screws that held our watch together and handed us a bag of parts that used to be our watch, second he claimed he fixed the watch but fooled us with a fake repair by gluing the heads of screws to the watch, third he would to respond to us in any way to resolve the issue.

The only place I will go for advice, cleaning, or purchasing of jewelry. My family has been going…read morehere for years. Jon is an expert who you can trust to give you the best advice as well as fair advice. I recently asked him to replace a diamond on my wedding band, and he told me all he needed to do was rotate the diamond. He could have easily told me it needed replacement, which would have cost me way more, and I would have had no idea. He is honest and dang good at his job.

I began researching jewelers in the area to resize my engagement ring and found TDC on Yelp. They…read morewere the first place I called because I saw Jon takes the time to thank reviews--I thought that was awesome. When I called, the first thing Jon did was talk me through the process of resizing a ring based on the metal type and style. He was very informative and kind. I called a couple of other places and immediately knew Jon was the go-to person. I took my ring in a few days later. The building did through me off (it's a big office building, when I expected a stand-alone store. Just FYI incase you think you're in the wrong place.) Inside of the store had a great atmosphere and Jon again was super helpful! The ring was ready in 4 days and when we picked it up, he also helped us look through some wedding band ideas for my fiancé. We may go back to get his band from TDC. If not, we know we have a jeweler we can trust for future needs. Thanks for a great experience, Jon!

Loved shopping small businesses Saturday at this Libertyville boutique! Edie Boutique is a great…read moreplace to find select unique women's casual chic outfits and basic accessories. The prices are slightly elevated; however, they have great sale items and most garments are unique and worth the extra cost. The shop has a sister adjoining store called Marigold, a perfect spot for hostess gifts, holiday ornaments, candles and table top items. The staff members are helpful, will package your items in gift bags and you can shop in both places then checkout in either shop. Edie Boutique is conveniently located on Milwaukee Avenue with free street parking, within walking distance from the Metra station. You can stroll up and down MainStreet and pop into bookstores, kitchen shops, coffee shops, restaurants and boutiques for a small town experience supporting local businesses!

This boutique and the adjoining Marigold has adorable gifts and is perfectly decorated for the…read moreholidays. I bought candles, towels, and other seasonal items for friends. It's really fun, and the staff in there was friendly and helpful.

"Shirley and Tim" have repaired many jewelry pieces for me. It is also my "go-to" store for new…read morejewelry at fair prices. TC is in Vernon Hills Illinois.

He did a wonderful job on my rings would recommend T C Jewelry in a heartbeat . Taking my jewelry…read morefor an appraisal.

If you want to be ripped off then go to Bejeweled. They took my beautiful ring and turned it into…read morea jewelry store ring. Changed out regular sized diamonds in to chips. What girl would want chips? Would you be happy if you received that ring? I am guessing someone has my ring. My heart has been broken. Married 38 years and I will never wear that ring again. None of my stones are in it. The center one. Big deal. There was stones from many significant occasions and non replaceable. Please beware. Also it took over 4 months to get this. Poor customer service.

Met Zeke when I stopped by to have him quote me on fixing my ring. He was very friendly,…read moreinformative, and knowledgeable. He not only inspected the part that needs to be replaced, but inspected the rest of my ring, along with my husbands, and cleaned both- all free of charge. He told me what my options were for fixing my ring and didn't pressure us to make any decisions on the spot, but told us to think about it and come back when we're ready. Customer service was great!! **Another plus- impressive Harvard University Diploma hanging right by the counter/entrance.

Great Quality, Great Service, and Great Design! We love Celine Jewelers and we love Wanda!…read more My Fiancé bought my engagement ring here and we are now buying our wedding bands here as well. Celine is our jeweler of choice going forward. Thank you for your professionalism and for your impeccible quality, Wanda :)

I had been looking for an engagement ring for a few months and had been to about five other stores,…read moretwo of which I was seriously considering, when I happened to walk by Celine's. It looked nice but the word Custom in the title made me think expensive. I met with Celine twice to discuss what styles I did and did not like, what I could afford, etc., before I decided to purchase a ring. I received exactly what I wanted and expected-- the design we agreed upon, a slightly larger diamond than I had originally planned, and she kept it about 15% under my maximum budget. PROS: Not pushy, came in under budget, beautiful craftsmanship, quick turnaround (about 3 weeks) CONS: I'm not sure that I would have bought my ring here if this were the first or second store I went to because it didn't create much of a learning environment. The meetings were geared more toward crafting a ring as opposed to exploring the options at my disposal. It seems like the store does more business with people who purchase jewelry more often than I Rating note: I am one of those Type A, perfectionists who almost never gives five stars but I rounded up on this one because I think the other one star review is so non-representative of my experience at this store. This is a solid 4.5 star shop.

UPDATE MARCH 2017 Since their move south a couple blocks to…read morethe spot across the street from the newish Mickey Finn's, Serendipity seems to have really upped their game. They are a favorite place to stop on First Fridays, when I can hardly get in the door! And the stream of new and fun fashions and accessories is non-stop. Service is friendly and personal, too. Still one of my favorite stops. This is like shopping in a dear friend's great closet. Although the store is tiny, the variety always surprises me, and the service can't be beat. I find interesting items I find nowhere else, and while their prices are consistent with other stores, their sale items make them more affordable. There is even a comfortable place to sit! I have purchased tops, purses, outerwear, scarves, jewelry, and other items. Easy to miss since it is north of Casa Bonita and before the train tracks, up a couple of stairs. But with such a uniquely-vintage location and terrific items and service, it is worth the extra steps. Easy parking right in front, or in the copious parking lots around the corner on Lake Street. No I do not work for them - I am just a huge fan and want to be sure they stay in town!

The Serendipity Shop is my favorite store in Libertyville for anything clothing, jewelry, and…read moreaccessories. I love how I can stop in and get help in finding a last minute gift or a needed something to wear to an outing. Everything in the store is unique and so cute! The staff is great. I love this shop.