DO NOT USE THIS SCHOOL!!! THEAY ARE CROOKS! They closed…read moretheir location, charged me twice, and reopened randomly. Now, after promising a refund to me, they are now saying I can drive all across Denver for my lessons, but will not provide the refund THEY OFFERED AND PROMISED. I will be reporating them to the BBB. STAY AWAY!!!!

My nieces love everything about Safesplash!!! The teachers here are kind, knowledgeable and the…read morefacility is clean/safe. I personally love that the pool is a salt water pool. Wise choice. Safe for the kids. Even my 1-year old niece is clearly enjoying herself. Clean, safe, and every student loves it!!! Can't ask for everything more!!

We're 4 lessons in and so far so good. They're very friendly and good with kids. The pool is in the…read morebasement (steep stairs to get to it) and parking is limited. My son enjoys checking out the dive shop upstairs when we go to lessons.

Fantastic swim lessons from knowledgeable, kind people. We had lessons at this location with Tanner…read moreand Jessie, who could not be better swim teachers. They are gentle, but pushed my kids just enough to massively improve their swimming over the couple of years we went here. At first I thought the small basement pool was bad, but I soon realized that it's an excellent teaching aid, keeping the kids close to the teacher at all times so they can make their strokes perfect. It's also got a deep end so the kids can learn to dive, something our kids hadn't been able to do in some other Lakewood pools. When we had to reschedule or cancel lessons, Jaime the manager was always very friendly and flexible, offering convenient make up lessons, etc.

First and foremost, they need to hire individuals who can handle and work with children. Most…read moreinstructors have very little patience and use near forceful handling. I had to address this a few times. My child had been in the class just a few sessions and was following directions, but apparently it wasn't good enough for the instructor. Parents - stay aware and vigilant when your child is in the hands of others. We also spent thousands on them keeping our children at nearly the same level with little advancement. Fast forward and they are making strides at a new swim school for far less money and with instructors who care.

Brought our kindergarten aged son here for swim lessons (who can't swim) and the instructor got…read moreupset that my son was afraid and kept trying to grab her to keep himself afloat. Seemed to be a lack of patience and understanding by the instructor.

My grandkids (3 and 5) have been taking swim lessons at the Aqua-Tots Swim school for quite a well…read more We've seen them during their lessons on a previous visit and saw them again today. They have made a lot of progress and are both very comfortable in the water and not at all afraid of being dunked. Hope to continued progress on future visits to Arvada.

I think calling these "swim" lessons is a reach. They more so get them comfortable in the water and…read moretry to milk you for way more lessons than it actually takes to learn to swim. Also, charging a month up front is a great business decision but sucks as the consumer. I do not recommend this place. You can hire a private swim coach or pay $5 to go to a local pool and teach your kid to swim faster than these people. **Edit and Update** If I could give a negative star review I would. We missed two classes for various reasons and we tried to make them up but had issues because we weren't "active members" and they wanted us to pay more money to use the classes we already paid for. I went in to talk and pointed out this was t on the website but in a paper terms and conditions we signed (glad it was easy to go back and see, also nobody told us that when we previously asked about making up the class). She also had zero concern for trying to make us a happy customer. I suggested waiving the month fee and she essentially laughed at it and acted like her hands were tied after taking about $300 of our money. She could easily waive $20 but chose to have an angry and unhappy customer. I refuse to give this place any more money. This place may be the biggest scam I have encountered in my entire life. Stay away.

Maddie is absolutely incredible with our kids!!!! We love this swim school so much and we recommend…read moreto all our friends.

Do not bring your special needs children here, especially if they are on a waiver, it has been a…read moreliteral nightmare. My son is 5 and has level 3 autism. He's on a government waiver that pays for his swim safety classes, which British Swim School knew about and claimed to have experience with. I PERSONALLY paid registration to Eliza, who enrolled us, to get him in and the government took over from there. Mind you, I'm supposed to be reimbursed for the registration fee and any additional funds from a $1000 check from the government. When I mentioned it to Eliza she stopped communicating with me. So my son missed swim class twice, once because of croup and the next weekend his dad tested positive for Covid. I followed all procedures and emailed and texted BSS. I actually called the hotel as well because it was short notice and I wanted everyone to know. The owner Nikki eventually called me and accuse my son of missing his first class too, so 3 in total, which was wrong and I corrected her on. The school literally took his picture on his first day. Then she has the audacity to say the same thing to my sons waiver case manager, who then expressed to me how rude Nikki was to him. This was my email to BSS after speaking with the case manager. "Hello, I just spoke with Elan, and he mentioned that Nikki complained about Lincoln missing two session. Lincoln had croup one week (could have been Covid we didn't test him) and the following week his dad tested positive for Covid. I would never bring a sick child into swim lessons and expose other children, so he missed those two sessions only. And I emailed and texted both times and I called the hotel to make sure everyone was informed about the Covid situation. Nikki then called me under the impression that Lincoln had missed his first session as well, which was incorrect, and I feel like because of that presumption and the funds issue, I have not been treated well by her. I understand there was an issue with the payment, which has been rectified, and I had zero control over; however, I do not understand the continued complaint about my sick child missing swim lessons. Please tell me what I should do differently if Lincoln is sick or exposed to Covid? This is not at all what I expected when I talked with Eliza about enrolling my special needs child at British Swim School. Amber Houghton" I posted a review here just like this one and Nikki called me extremely apologetic and wanting to make up the classes he my son had missed FINALLY. Then she did it again tonight. We were discussing additional classes and the payments and the registration fee. She told me she hasn't been paid as of yet by the government (again, they told me they've worked with these programs before) and that she can refund the registration fee when she received it from the government. I corrected her and let her know I paid out of pocket for the registration and my card should be on file. She responded with, "No card on file." I then responded with a screenshot of my confirmation email with my debit card number attached and on file. The amount of discrimination and disrespect is staggering. And I have all the emails and texts to prove it. I wanted to continue to see the swim instructor Sophia because she's amazing and I would gladly pay out of pocket, but instead I'll be canceling every session we have. Thank you Sophia, you were incredible. Nikki, you should be ashamed of yourself. And from what I can see from other reviews I'm not the only special needs parent having these issues.

We have been so fortunate to have our kids taking lessons at Swim Otters since prior to the…read moreownership change summer 2022. Angie and her team at Swimming Simply transformed Swim Otters for the better! The staff and coaches are so kind and accommodating, and they have gone above and beyond to make sure my neurodivergent kiddos feel safe here, both in and out of the water. We are so grateful to have found this gem!

This place is really special. My kids did same time individual swim lessons together in the same…read morepool for 30minutes. Their progress, confidence, and approach to swimming was transformed in a few months. Such a worthwhile investment for life-long gift. Their staff is very helpful and kind. We mostly worked with Alex and the Alexas --their care, knowledge, and experience made my kids so comfortable and ready to learn. The app they use works better than most. Highly recommend!

This is our second experience with a swim school like this. The first with my son who did weekly…read moresmall group classes. It was less expensive but he spent maybe 10 of the 30 minutes just sitting there with little instruction. A was aggravating to watch. For my daughter, we went with Little Kickers which was more expensive but much more effective and therefore valuable. We've had a variety of instructors over the year's including the famous Annie. We're currently with Becka who totally vibes with our daughter and is the kind of person just meant to teach swim lessons to little kids. Our daughter is now 5 and is completely water safe and working toward mastering her four strokes. Effective!

We love taking our kiddo to Little Kickers. It is such a great atmosphere with excellent swim…read moreinstructors. The facilities are clean and kept up well. The pool is heated and the system for beginning and end of lessons is very clear. I love that there is plenty of space for parents to sit and wait. The locker rooms and changing areas are well equipped. Very well thought out.

Big fan of SwimLabs Littleton. My toddler has only been going for a short while but has been…read morepicking things up quickly with the small group size and the patient approach of her teacher. The staff is also great and everyone seems really invested in the success of their students. The facilities are nice and open year round, so the lessons don't have to stop when the weather changes. Great spot for learning how to swim!

We enrolled our granddaughter in swim lessons at SwimLabs Littleton after she learned very little…read morein the way of skills during rec center lessons. In just one 30 minute lesson she was so much more comfortable in the water and actually started learning that very first day. After two months (once a week, 30 minutes each) she's able to do so much more, such as floating unsupported on her back, proper kicks and a fairly decent overhand stroke. The instructor is patient and skilled with young children. We're thrilled with the progress we've seen in our granddaughter as well as the other children in her class.

We've had a great experience here in the last 3 years and look forward to our kids rising through…read morethe classes. They're both very confident in the water and look forward to swimming in class and any other time we're able to get out on the water.

This facility is never open when they are supposed to be and do not provide any notice as to when…read morethey will be closed to plan for lessons. Arrived MANY times for our scheduled lessons to find out the club was closed unannounced. Now, our swimmer no longer goes to this swim club but they still continue to take money from our account even after SEVERAL attempts to contact them about this matter. Next steps will be to take further legal action to recover our money. This place does not run a professional business and I would be very careful on your decision of taking your child here for quality lessons and customer service!!!

I am trying to find out if the slides will be open on 2/4/26 in the big play pool. We have guests…read morecoming from out of town. I could only leave a message; I was unable to speak to a human being. This does not work for me at all. I did leave a message and am awaiting a return call. This is really poor business practice, in my opinion. It is not clear from the website. I have been to several local pools only to find out - surprize! Not enough lifeguards, no slides during the week, etc, etc. I have guests coming in from out of town. I need confirmed activities.

This is the worst place you can work. They treat their staff like absolute shit with horrible…read moremanagement, or lack there of, and no solutions or effort to fix long time problems. The only good part is you get paid decently. But the "management" is chaotically disorganized, dishonest, and ultimately horrific. They fail to staff their facilities well if at all most time and will completely disregard your availability. As a former lifeguard, we don't want to be like this either. If we don't kick guests out of lap for not swimming laps, or take our eyes off the water to make sure your crying son is okay, we get punished. Blame management not the guards, we're just as annoyed as you. This facility is also incredibly dirty, as they only allow 30 minutes of cleaning. The water, floors, and overall facility is disgusting. Senior guards 99% of the time don't help, and don't enforce cleaning on the guards either.