I have never had an issue with the service or supplies we purchased at Valley Pools in Monroeville…read more We have always had friendly helpful service for years. I highly recommend this location for all your pool needs. We continue to support this store location.

We bought a pool and a plug and play hot tub this year. Everyone is so helpful and takes time with…read more you. Everyone is so nice and helpful. B&T installers the guys are great and do great work. And always would explain everything I asked. The delivery guys was also good. I highly recommend them.

Our pool cover fell in, during the "off season"...it looked like a lake in April. I didn't think…read morethere was any chance of us opening up the pool in June, let alone mid May. The staff at Alpine Pools, in Bethel Park, recommended the exact chemicals needed, recommended the correct time to let the chemicals work and most importantly, recommended when it would be safe to use. ALL of the "in store" staff has been understanding, helpful and informative. One employee that went "above and beyond" was Kloe. She followed up with phone calls and made sure we were satisfied with our service and the status of our pool. Now, the kids are swimming, pool is ready for the Memorial Day weekend and all is good with the pool. Thank you again, Dan and family, staff and Kloe

Alpine will put you in the swim of the season. They do what they say they will do in a timely and…read moreprofessional manner.

I've dealt with many pool companies over the years but Splash Pools was by far my best experience…read more Dave, the owner, and crew went above and beyond my expectations. They were thorough, neat and clean, answered all my questions! Our liner installation was perfect! I couldn't be happier!

The Valley Pool opening crew serviced my pool last week, and I would like to note that the…read moregentlemen were very professional and did a great job overall. However, I was quite disappointed to find that, after paying approximately $325 for the pool opening, the weights were not attached to the pool ladder. As a result, the steps are currently floating, and I am left without assistance to correct the issue. Given the cost of the service, I expected this to be completed as part of the opening. I would appreciate having someone return to properly attach the weights to the ladder. At this point, I am very dissatisfied with the incomplete service and hope this can be resolved promptly. Otherwise, I will reconsider using your services in the future and would be hesitant to recommend Valley Pool to others.

Went to Charleroi location to buy some shock and ease cartridges for my tub. Shawn (who usually…read morechecks me out) was very helpful when I asked him the difference between caribbean spa chlorine free shock and the oxidizer by sirona (for biguanide hot tubs). Once he said the sirona one was for biguanide tubs not people with the frog ease i knew to stick with the caribbean spa Shock. I used to work there. Shawn is always a pleasure to speak with and always has a smile. Hes a good one!

Knowledgeable and helpful- as someone new to owning a pool, I got good advice and was steered to…read morereasonably priced, sturdy equipment that was the right fit for the work of cleaning the pool cover in preparation for their crew's visit to open the pool. Family business; they tell me they always use their own employees, and never subcontract work to others.

Great people and 5 star service. Especially Erika. They closed my pool last winter and opened my…read morepool this year. The pool has never been this clean after opening. Kudos. Erika (hope I'm spelling that correctly) took care of getting me discounts I would have qualified for had I purchased my supplies a week later than I did due to a sale. She took the time to return and redo the purchase so I qualified. This certainly will make my wife happy and as the saying goes; happy wife, happy life Thanks Bob

The service is unbelievably terrible. First you call, and the voicemail says, "Please note, I'm…read moreanswering calls for al 10 stores"-- which means it will take 2 weeks for a call back. In July I called for hot tub repair. On August 24, the technician came out and looked at our spa for 5 minutes. I heard NOTHING. After 2 weeks, I called. I was told they were looking for a replacement part. Two weeks later, they asked my husband to come pay for the part. Two weeks later, I've heard NOTHING. It is now October, and my hot tub has not been repaired. Oh -- and they don't answer the phone on Fridays or weekends.

Refused to replace the SECOND hottub cover that fell apart in less than 6 months. Unbelievableread more

They are always knowledgeable and friendly. They can test your water and let you know exactly what…read moreyour pool needs.

Phil is amazing, more then 5 stars…read more Pipe broke due to the bad winter we had. Wasn't sure if it was fixable.. Called pool city they wanted 200 bucks just come and look. Don't call them. Heard about Phil, local guy, gave him a call, extremely busy and now I understand why. He fixed the hot tub, not knowing if we had one break Or not. Hoping this was the only break and it was.. But a nasty break. Phil, fixed, stay until it was filled, fix other items he didn't like, Cleaned up, didn't want any help. I'm not gonna tell you what he charged me because he is so fair honest and cleaned up everything. Everyone, who needs an honest opinion, if it's fixable, he can fix it. Been is business many years. Super!! Posted 7/20/26 My two great grandkids love it, got in today after the repairs. Get him. Plil is worth the wait. Wayne, Whitehall Pa.

If you have a pool or hot tub, save his contact info for when you need it…read more We have a hot tub and Phil was SuperMan when it came to diagnosing & fixing my problem. The hot tub just stopped working- NO lights, NO heat, NO bubbles... Phil came by and after a very tricky diagnosis... IT'S ALIVE...! My Hot Tub was fully functional once again. If I have any future issues- I'm calling Phil.