The finished turf looks great, and we're happy with how it turned out aesthetically. Unfortunately,…read morethe installation caused several issues that have taken away from the overall experience. During the project, the support wire for our string lights was broken. While the sprinklers that were being removed were properly capped off as requested, other parts of our irrigation system were damaged. Several irrigation tubes appear to have been cut or disconnected, and the low-voltage power wires for the irrigation system were also cut. The most frustrating part is that troubleshooting and repairing the irrigation system may require digging up sections of the newly installed turf, creating additional expense and risking damage to a brand-new installation. The turf itself looks great, but I wish more care had been taken to protect the existing irrigation infrastructure and other outdoor features during the installation.

The initial installation was fine, but when they came out to make a repair, it made the entire…read moreproject look horrible. They were unwilling to fix the problem that they created.

Matt is the utmost professional. I dealt with other Synlawn reps and they don't even come close to…read morethe Silicon Valley branch. Job was done on time as promised. very satisfied with the work. Haven't had the opportunity yet to call on them should any issues with the lawn arise but hopefully I won't have to.

Thw work was done on-time within the quote I received. The crew arrived at the appointment time and…read morethey finished the same day. Yhe lead - Octavio, was very good to work with on this project. Some of my neighbors have stopped to look at the new lawn and are very impressed. i will be happy to pass along the business card to them when they are ready. Chad was very knowledgeable on our initial meeting and was pleasant to work with.

I contacted Cal Pro Artificial Turf after coming across their ads on Facebook because I was ready…read moreto upgrade my front and backyard with artificial turf. As someone who isn't exactly a "yardwork girlie," I really wanted a beautiful, low-maintenance yard I wouldn't have to constantly upkeep. After collecting estimates from several other companies, I decided to move forward with Cal Pro Artificial Turf--and I'm so glad I did. The entire project was completed in just three days. Each day brought a different crew, and every team was respectful, professional, and considerate of my home and yard. They worked hard, took obvious pride in what they do, and thoroughly cleaned up at the end of each day--it was like they were never even there. Now my front and backyard look absolutely amazing. I couldn't be happier with the transformation!

We are so happy we chose Cal Pro Artificial Turf! Dylan and his crew completely transformed our…read morefront yard, and we couldn't be more pleased with the results. From the beginning, Dylan was easy to work with, communicated every step of the way, and made the entire process stress-free. He took the time to explain our options and helped us choose the best solution for our home. We really appreciated his honesty and guidance. The crew was professional, hardworking, and left everything clean and looking beautiful. If you're looking for a company that truly cares about its customers and delivers a clean, professional installation, we highly recommend Dylan and Cal Pro Artificial Turf!

We had our Heavenly Greens installed in 2013. Best decision we ever made for our backyard! Perfect…read morelooking grass every day and no more muddy foot and paw prints! Our turf still looked beautiful, but last week we had Heavenly Greens come out to do a "refresher." Wow, we could not believe the result! Our turf looks like new and the guys that did the work were amazing! The crew (#4, Ali, Carlos and Alfredo) came right on time and were polite, friendly, funny, knowledgeable, helpful, professional and hardworking! They really did a wonderful job and we are so pleased with the outcome! Thank you, Ali, Carlos and Alfredo! We would highly recommend getting Heavenly Greens for hassle-free, perfect looking grass every day!

Everything from start to finish was great! Looks so good! More importantly, the dogs love it!!…read moreAmber was also great and the customer service was great!

We are very happy with the work done by Paradise Turf! The team installed artificial grass for us,…read moreand everything was done beautifully. Under the careful guidance of the owner, the crew worked professionally and paid attention to every detail. It has been over a year now, and the turf still looks amazing -- neat, beautiful, and high quality. Thank you so much for the excellent work! Highly recommend.

We installed the turf with Paradise Turf a week ago and we cannot be more satisfied than this. (The…read moreconcrete was done by other contractors). Elina was very flexible and professional. We watched the entire work closely and it was good. The price was unbeatable as well. We will work with them again for the front yard!

Visited the showroom for ideas and samples. Excellent display of artificial turf with many product…read moreoptions and they make free samples available to take home and check in your own backyard. Daniel was our very friendly and helpful sales person.

I made a purchase at Artificial Turf Express totaling $6,422.70. Shortly after, within two hours of…read moremaking the purchase, I decided to cancel the order. The turf I purchased was never picked up, and the cancellation was made well before any processing or shipping could have occurred. However, upon canceling the order, Artificial Turf Express charged me a 20% restocking fee amounting to $1,284.54. At no point during the transaction was I informed about any restocking fee, either verbally or in writing. There were also no visible signs in the store that indicated the existence of such a fee. I find this charge to be unfair and deceptive. The merchant failed to disclose this critical piece of information before completing the transaction, which is not only unethical but also potentially illegal under consumer protection laws. I respectfully request that the BBB assist in resolving this issue by asking Artificial Turf Express to refund the $1,284.54 restocking fee. I believe that other customers should be aware of this practice, and I would like to ensure that the merchant adheres to proper business practices in the future.

So we decided to finally put the finishing touches to our front yard. We debated on whether to put…read morenatural grass or artificial turf, and we decided to go with artificial turf for a couple of reasons: First, we live in CA, and the mismanagement of water resources has caused the price of water to skyrocket. Secondly, a lot of the current turf looks very realistic and resembles natural grass. Third, I wouldn't have to mow the lawn anymore!! We put out the feelers on Sunday night at 8:30 pm, not expecting to get a reply until Monday morning, but Jacob from Verdigrass responded within 10 minutes! I, along with the wife was impressed by the quick response so we scheduled an estimate with Jacob for Wednesday. Jacob was very accommodating with my work schedule and actually came to my house by 8:00 am. Since Jacob was coming from Vallejo, I knew it was a long distance and he would have to leave very early in the morning, so again, we were impressed. My meeting with Jacob went very well. Since this was my first experience with artificial turf, I had a bunch of questions, which Jacob answered fully. It was also very helpful that he had several samples that I could see and feel. After getting my quote, which came in much lower than another company. We decided to go with Verdigrass due to the experience we had thus far with Jacob. Communication with Jacob was stellar, and he was able to schedule the job for Saturday morning. The material was dropped off on Friday, and Jacob's crew, headed by Juan, arrived at 0730 am, a half hour earlier than the 0800 am start Jacob had mentioned. The crew was efficient and highly knowledgeable and had the job done in approximately 5.5 hours! We could not be happier with our experience with Jacob, Juan and Verdigrass. Now we just have to save up enough money to do the backyard!

Jakob was great. Helped with product selection and coordinated delivery. Definite 5 star service…read moreand product.

This was the second time I had Osbaldo come out to our house, this time for the backyard. Because…read moreof the drought, the backyard looked more like a war zone than a residence. Osbaldo did a great job before, but this time he amazed me beyond belief. He and his crew worked miracles, and now I smile every time I step into the backyard. You cannot do any better than hiring Osbaldo and his crew.

My husband and I just moved into our new home with a huge backyard full of 4 feet high weeds. We…read morewere so frustrated and did not know what to do. We went on Yelp and decided to give artificial turf a try. Osbaldo stood out to us because he not only got back to me within an hour, he offered to come by to give feedback and a quote the following day. Osbaldo was also extremely honest in everything he mentioned. I admire honesty since I did not know what I was getting into. Osbaldo's prices were also another eye catcher! He was willing to give us a very reasonable price and he even gave us a mini upgrade to have pet deodorizing sand underneath our turf. When it came to work ethics, Osbaldo has a passion for what he does. He was very detailed and finished everything within 3 days. He got in there and did the work with his guys and he worked endlessly in the hot summer heat. Today, my dogs love running around safely in the back yard without having to worry about foxtails! Thank you so much Osbaldo! We absolutely love our new weedless yard!