For a mall food establishment my family & I were not disappointed at all. My mother had carne asada tacos & she rated them to be 8/10 only because they were too greasy for her liking. My father ordered the carne asada super nachos which rated an 8/10 as well just because he preferred regular cheese over the nacho cheese. Both of them said that the meat was delicious! I had the quesabirrias i also rate them 8/10, i felt like the consume needed a pinch of salt to be that much tastier! Their jamaica agua fresca was refreshing. The food court seating is either almost empty or extremely packed just depends on the day that you go! read more

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This place is in the foodcourt inside Sun Valley Mall,no long lines and plenty of seats around.The portion is big enough for two people,the staff are nice and friendly.We ordered quesabirria of course and burrito bowl,it's so filling and delicious. read more

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Artesanal Grill is in the food court inside Sunvalley Mall in Concord. Had the Burrito Bowl with beef $14.95. It comes with beef, rice, beans, cheese, onions, tomato, cilantro, lettuce, salsa, guacamole, roasted corn and sour cream. The flavor of the food was good but wished the bowl was filled more for the price. read more

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I got food poisoning from this place. Never coming here again. Also, the horchata doesn't taste that good.

Waiting for grandson at the Rob's Skate Academy and killing a little time in the mall. Went to the food court and ordered the green chile plate at Artesanal with a tamarindo drink. Everything was delicious including the handmade corn tortillas. I was surprised and delighted about the level of quality there. read more

One of the few food court choices you have here at Sun Valley. You have pizza, Korean hot dogs, Korean food, burgers, Philly cheesesteaks and this location. I just ordered the steak burrito and it was pretty good. There was plentiful for me to get two servings out of eat. Though a bit on the dry side, I just added some taco sauce I had at home and that made it taste better for me. Overall, for mall food, it's not too bad read more

Artesanal Grill - Steak Burrito - Mexican Near Me - Concord, California

I got a horchata and it did not taste good so I wanted to exchange it to a lemonade and they said they can't........ I told the cashier that it doesn't taste good to me and it taste different. She went and tasted the horchata herself and she said it taste good and I said well it doesn't taste good to me so I wanna exchange it and pay the difference or a refund. They said they don't do that. I have never encountered something like this and I have managed restaurants for over 20 years. I'm never coming back to this place again . read more

East bay burrito review #35 Initial taste 3/7 Meat 2/7 Beans 3/7 Rice 4/7 Cheese 3/7 Tortilla 4/7 Overall 3/7 This is chipotle style, in which the meat has been previously cooked and getting tough as it sits. This trend needs to go away and proteins should be cooked at the point of order. They also cut the burrito in half so holding it was a mess. read more

I first tasted their food at an event they catered, the chicken fajitas were delicious along with the sides they provided (rice, beans, salsa) but I really became a fan when I stopped by their location! I had a burrito bowl and asada tacos and it exceeded my expectations! Food was tasty and the staff was very sweet. read more

The food here is excellent! Everyone here is very kind and the service is top notch. I highly recommend this place to others!

Terrible customer service and food. Came here 9/21/24. Purchased a burrito and burrito bowl (based off picture on menu) which was totally misleading. They advertised it as a chipotle oval bowl but served extra small portions in a round plastic to go Tupperware dish. For $13 plus tax this was a ripoff. The bowl barely had any rice or meat in it. Mostly loaded with lettuce pico and salsa. I tried to ask them why do you advertise falsely on menu but rob customers by charging $13+tax! I even asked can they put my bowl ingredients to make it a burrito since my bowl cost more and they refused. They refused to make right with a customer and refused to give me my refund! I threw my pathetic bowl in the trash! I'm furious I wasted my money here! Save yourself the trouble and disappointment. They didn't compromise to make things right. The bowl literally was a small black plastic Tupperware container DON'T EAT HERE! read more

Artesanal Grill - Proof of Purchase - Mexican Near Me - Concord, California

The food was delicious, and the service was great! Highly recommended!!!!! I tried the burrito bowl, quesabirrias, asada tacos, wet burrito, tortas... omg, everything there was so satisfying. Every bite is worthy a 1000% read more

I went for a bite at Sunvalley Mall food court tried the Burrito bowl at Artesanal Grill the food was delicious 10/10 would definitely recommend! the service was amazing. read more

Artesanal Grill - Mexican Near Me - Concord, California

Stopped by for a bite to eat at the mall and decided to try out Artesanal Grill. The tacos where delicious and the staff was super friendly. A nice gentleman by the name of Felix took my order and a very friendly lady by the name of Anny started my food. I ordered regular tacos and also tried their super taco, which is a handmade tortilla taco. All items looked fresh and made in front of me. Great experience for a 1st timer. Will eat here again. If you're at the mall, try them out. You won't regret it. read more

Artesanal Grill - Hand made tortilla chicken taco. - Mexican Near Me - Concord, California

This place was absolutely horrendous. I got a steak torta with chips and guac on a whim but it was a waste of $23. The sandwich was bland but tasted burned and made me nauseous and the "guacamole" was just blended avacado and lime, it was watery and bitter. I ate a few bites of the sandwich and a few chips because I was starving but the food ended up keeping me in the bathroom all night. Do not waste your time or money here. read more

Came here today and had the carne asada super burrito. This would have been a 5/5, but they charge extra for salsa and also refills, lame. Can't deny the food tastes great and the salsa as well, though. read more

The food was good. We ordered the 5 taco meal and all of them were flavorful. The sauce that came on the side was delicious. The ambiance was nice and service was friendly. The price, for what you got, was on the higher side and you have to pay $5 for chips and salsa. The chairs are rock hard and it feels like your sitting on a stone, really uncomfortable. read more

Finally something new here! Nice people behind the counter and good food! Pricey but hey it's at a mall and it's expected so don't be a cheap ass read more

Artesanal Grill - Mexican Near Me - Concord, California

This place is a joke. The food is ok. But the owner is so stingy. I asked for and paid $1.50 for extra cheese on my super burrito. I also left a 20% tip on my order which was almost an extra $4. And she barely put any cheese on it. I asked her if I could have some more cheese. And she said that was extra cheese and closed the burrito while giving me attitude about it. I was watching her make orders and the person before me got the same burrito, but without extra cheese. And it was the same amount of cheese. So clearly it was not extra. When she closed it. She just walked away and had her employee give me the food. I will never be eating at this place again. The owner disgraces the business. I wish I went somewhere else. Waste of $22 for a burrito with extra cheese and a tip. Never again. read more

I love their veggie burrito. This is the only place I like the burrito bc I try so many places but they only put so much rice and beans the sauce but they have so many options to add in your vegetarian burrito and love their salsa too and the ladies are so sweet and make it exactly what you ask read more

The Super Burrito was tasty but was only about the size of a regular burrito by other restaurants' standards. Additionally, the cashier, had a bothered attitude when she took my order. When finished, she rudely pointed to the printer for me to get my receipt. On top of that, when my order was ready, she handed me my food while looking away with an annoyed look in her eyes and without saying a word. There was no standard send off such as "thank you" or "have a nice day," whatsoever. Again, she couldn't be bothered. Alondra R. needs to learn some courtesy. read more

Artesanal Grill - Super Burrito containing carnitas and black beans. - Mexican Near Me - Concord, California

Ive gotten the big handmade taco a couple times and loved it each time. Their pastor is flavorful and greasy. Just perfect.

Beat authentic Michoacán food to have. They have everything you crave from Michoacán from home made tortillas, tacos, quesabirria and more. Really recommend this place... read more

Artesanal Grill - Torta - Mexican Near Me - Concord, California

Food was inedible quesabirria was soggy as my grandma's ass. I could make better food on a dumpster fire. Service was good but food was worst I've had. read more

Beautiful restaurant in the food court . beautiful burrito straight to the neck . I wish I could throw it up just so I could eat it one more time read more

This place is disgusting!!! Ordered a pupusa took a bite and noticed that it was still raw. Took my already bitten pupusa back to let them know it was still raw. They took it and placed it right back on the grille! That is so disgusting!! I wonder how many person half eat food they place right back on the grille. They declined to give me a refund or even a refill on my beverage. Disgusting place and horrible customer service. read more

No tienen higiene me toco comprar un burrito el día de hoy y la cocinera puso la tortilla directamente sobre la tabla blanca y la fue arrastrando poniéndole todo lo que se le pone y hasta el final corto el papel aluminio y se lo pudo y tenía que aver puesto el papel aluminio primero y aver puesto la tortilla sobre el para mi son my cochinos para cocinar read more

After waiting for a table at Red Robin then giving up (it looked dirty anyway), we found ourselves here. The super burrito was excellent. The super nachos were in a bowl with too much cheese sauce. Service by cook and person taking our order was excellent. read more

super good food, with good people and great customer service. their street tacos are to die for

really good quality tacos!!!! , very nice employees as well !!! 100% recommended!!!! read more

Artesanal Grill - a meal in a plastic container - Mexican Near Me - Concord, California

I was recently at La Artesenal where I had a quesabirra, which I found excellent. It had great flavor. I would return to this restaurant many times. I love it being in the Food Court at the SunValley Mall. That is a very spacious area now. Again, I found the food at La Artensenal Grill to be excellent. read more