She was so sweet and did so so well!!…read more She was so sweet and did so so well!! She was so sweet and did so so well!!

I had a full face including eyebrows threading/waxing combo. The threading was great on the…read moreeyebrows but a tad painful on my face so we switched to wax which was not at all painful. Also I received a short complimentary face massage! All of this for a very reasonable price. I will definitely go back for sure.

I had my eyebrows threaded here. I told the woman I was trying to grow them out, wanted them full,…read moreand just wanted them cleaned up a little (stray hairs and my brows get long.) She took of half my eyebrows! My brows haven't been this thin in 5 years! Then she tried to sell me castor oil to get them to grow! She didn't listen to me at all. Horrified. Also when I sat in the chair she was loudly having a conversation 3 other people which was rude.

I had a wonderful experience at Arch Salon on Wolf Road in Colonie! I went in for lash extensions…read moreand absolutely loved the results. Abida was gentle, professional, detail-oriented, and really listened to what I wanted--a natural look with a cat eye--and she did an incredible job! My lashes turned out full, natural, and beautifully done. Arch Salon is definitely the best salon in Colonie and Upstate New York for lashes, brows, facials, and full-service hair extension services. I'm so impressed! I also highly recommend their HydraFacial, microblading/powder brows, and waxing! I'm so happy I found this place.. what a hidden gem! The salon was very clean, and I loved the ambience--calm and relaxing. You can tell they truly care about providing a great experience for their clients. I'll definitely be coming back and highly recommend Arch Salon to anyone looking for the best lash services in the area!

I come here regularly for my eyebrow threading and it's always a satisfactory experience. Found…read morethis shop on happenstance when in the area one day and it's now my regular. Haven't gotten any other services done, but 100% recommend eyebrow threading! Best place I've been to for it. It's always a fast service even as a walk in. Accurate and as painless as possible too. If you're looking for a new place or even a first ever experience this is the place! 10/10 all the way around.

Im not from upstate NY, and extremely picky about who touches my brows. I was hesitant to try…read moresomeone locally when there are so many options in NYC but decided to give Reema a chance. Wow. She is great. She's been my go to while in Albany and I highly recommend her. As per COVID concerns, she is strict about taking precautions and does not put the thread in her mouth while threading. She wraps it around her neck instead. She offers other services as well (waxing is with a roller not with popsicle sticks). But have only gotten my eyebrows threaded with her. I just want to add that I'm a bit obnoxious and picky about places that I go to, but Reema is truly great. She is the owner and the ONLY one there so you know you'll always get a great job done.

I LOVE going to Fatima for my brow and lip threading. She is extremely talented, kind and on top of…read moreher education. I always look forward to my appointments every 6 weeks. Fatima has a long waitlist and makes sure to always post when she has availability. I am so blessed to be one of her clients

Seems like this business person puts more value on her money than people's lives. I understand a…read morecancelation policy but who can predict treacherous weather 48 hours. There should be some allowance for that when other places are closing due to weather. And as far as 48 hour notice, even doctors office's are only 24 hours. Totally unrealistic.

When my old threading lady, Naheed who worked at Super Mario moved to New Jersey last fall I was…read moreheartbroken. She did my eyebrows throughout college and my years after. After about three months of walking around with messy eyebrows, I decided to go Arch a try. Pros: It's well lighted. Student discount. Clean. CONS: I ASKED FOR A CLEAN UP. I HATE THIN EYEBROWS. SHE MADE BOTH MY EYEBROWS LOOK LIKE SKINNY LINES. NO ARCH, NO SHAPE! WORST SERVICE EVER. So all the pros went down the toilet because customer service: Listen to what your customer desires. I'm trusting you as an expert but don't think you shouldn't listen to me. And then, don't be rude afterwards! Do not let Rubina touch your eyebrows. Yes, I remember her name, I still shed tears. It took months for my brows to grow back to normal

I have learned my lesson. Absolutely the most painful threading I have ever had done. She actually…read morecut the skin under my brow with the thread. I've had my eyebrows threaded many times, in many salons. This experience was deplorable. The woman actually said, "The first time always hurts the worst. Then you get used to it." Not my first time, never going back.

clean facility,excellent customer service,eyebrows look beautiful.i will be back for sure.read more

I hate to leave bad reviews, but I went here for a leg wax and the woman was very nice but did an…read moreawful job (I didn't see quite how bad until I got home, otherwise I'm sure she would've fixed it). Still wouldn't recommend for body waxing. Also know before you go that the body waxes happen in a cubicle-like room in the back, so it's not fully closed off. No one can see in, but some people might be uncomfortable doing bikini waxes and what not in that space.

I had the pleasure of getting my eyebrows tinted and threaded by Reena. She did an excel send and…read morethrough job. As a first time threader I will definitely return. I also had a henna tattoo which came out amazing. Definitely recommend this salon to anyone looking for an excellent and professional service.

This has been my second trip in to lucky brow and as a female with blonde thin eyebrows I have…read morenever been so pleased. Not only is the salon spotless clean but the quality of work is impeccable, Reena takes great pride in her work and it shows. Previously I also got a facial which was phenomenal. Hands down my go to for brows going forward.

When someone says "please keep my eyebrows thick" that doesn't mean reshape them two different ways…read moreand take off way more hair than necessary. My eyebrows (or should I say eyebrow, I'll get to that later) Have never been this thin in my life. I'm so upset. Now on top of that, my brows are now two different shapes, two different thicknesses and just totally off. As soon as I was done I went over to Sephora to drop about $20 on a ABH brow pencil to hopefully fix this monstrosity. Getting my brows threaded never hurts me, except for this time due to her taking off way too much. Don't go here unless you want your brows to be very very distant cousins.

Unisex threading salon! Wait, I can't hear your excitement. I said, 'UNISEX threading salon!' It…read moreis a rare treat when men can also experience this beautifying technique. Now, not too many people want to endure the joy of hair removal. For those brave souls that do, we know that a skilled artist is necessary. Sara and a couple others at Arch are exactly this. I started out at Just Threading in Crossgates but after a few times of being cut and having broken hairs I moved on. I prefer to see the owner because she knows exactly what I am there for and she is quick -a feat considering I have thick curly hair that most threaders fear. Plus, she is a license cosmetologist and teaches the women on staff. A win all the way around! They offer an array of threading services and Henna. Best of all, they have great lighting so you know they can actually see what they are doing and you can, too. Last time I was there they had also added a quaint display of scarves, bracelets and more. You can even get child sized jewelry! Walk-ins are welcome -I actually don't know if they take appointments. Ha! If they are busy, just grab a seat and enjoy the music. *You'll know it by the vibrant orange walls, welcoming decor and upbeat music. Oh, and by the TV showing you what threading is! ===Tip for newbies: Be clear about what you want done and make sure they understand and agree, too.

I honestly don't know what happened to this place I came back to this mall two years ago and asked…read moreabout super Mario one of the best haircut that I ever had in my life been going to this place for many many years a cheap place $15 for a haircut is not that bad I asked the Chinese people next to the door what happened to this place they said they shut down during the pandemic and never came back I went to Barber Lounge upstairs at crossgate Mall they messed up my haircut and I missed a appointment because I had a family emergency they told me I can never come back to this place until I pay for the two haircuts that I got and one of them I miss these people don't care about your haircuts they care about the money I will no longer come back to the place upstairs if anyone knows what happened to super Mario please let me know

I ran out crying they messed up my hair so badly Update: my…read morehair is destroyed, totally fried,, i might have to get it chopped off,, my hair was beautiful i just wanted a few highlights n now im gonna look like shit for the next 6 months,, the lady had the nerve to argue with me like please stay away if you have common sense bc my self-esteem is gone after a visit to this hellhole (the yellow one is the after pic) Update: (2 days later) my hair still smells like burning flesh its constantly breaking off THE LADY STOPPED TO DO SOMEONES EYEBROWS WHILE MY HAIR WAS BEING BLEACHED AND MY SCALP WAS BURNING SO I ASKED ANOTHER HAIRDRESSER IF IT WAS BLONDE AND SHE WAS LIKE YA WASH THAT OUT ASAP,, IF YOU CAN DESTROY VIRGIN HAIR YOU CLEARLY DONT HAVE A LICENSE IM SO TRAUMATIZED N STILL CRYING I DONT GO OUT WITHOUT A HAT!!