We had a great experience here. We arrived early in the morning and the hotel held our luggage…read moreuntil we came back later that afternoon to check in. They offer bike rentals which was convenient; however, it was $15 a day which is pricer than we anticipated. Great location if you're taking public transportation because it is a 2 minute walk to the central station and yet our hotel room was quiet with a great view!

I actually had and event booked at another hotel in Rotterdam (The Slaak), however 2 weeks before…read morewe were to arrive I received an email from the property that they were behind schedule. Merel van Dort from The Slaak recommended the Rotterdam Marriott, and even offered to cover the difference in rate. Bonus point #1 to Merel for having done this! I then began working with Demi Vevat at the Rottderdam Marriott, who managed the transition seamlessly. We had a few last minute cancellations, which she also graciously allowed us to cancel. From working with Demi, to checking in, to our overall experience, I have to say the customer service at this hotel is as good as it gets! Everyone went above and beyond to ensure our stay was great! Shout out also to Olaf, who was a gem to work with! The rooms were spacious and clean, the Concierge Lounge had a great breakfast and evening snacks. We had a couple of meetings in there that afforded us a quiet spot to meet. The proximity to the train station is PERFECT, and the ability to walk to many places is easy. I would definitely stay at this property again! Thank you again to both Olaf and Demi!!

Really do not recommend this hotel. They have a strict policy that if your check in time is 3…read moreo'clock they will not check you in even a minute before 3 o'clock. Although they tell you your room is not ready. Also in an effort to appear hip and modern. It creates some hazards. The foreshadowing was waiting to get checked into our room. I got a man came in with a newly casted, broken leg. In talking with him, I found out he had fallen at breakfast and broke his leg. Ina had to cancel his cruise and go back home. Additionally, in the shower, the water leaks everywhere all the way from the shower into the sink area into the toilet area. The bed was very hard. The room has a cold, modern ambience. There's a huge TV in the room but it only has a small screen on the TV. Additionally, the room is set up in such a way that if you put the lights on by the bed, it puts a glare on the TV screen. The channel connections are limited and very slow. The breakfast was good but not great. It is in a perfect location if you're taking a cruise just steps away from the cruise check in point for Celebrity.

Restaurant menu is simply bizarre -if it wasn't so late I'd walk out…read more Who made up this menu??? No wonder the place is nearly empty! Breakfast should be a real treat!!!!

Terrrible experience. Do not recommend. They mixed up our keys with other rooms in our booking to…read morestart with. Then, the sink had hair all over and wouldn't drain. We called the reception and they said they can't help as technical staff was not around anymore and they couldn't offer us another room or a refund if we somehow squeezed in with other folks in other rooms on our booking!

Happy and warm welcome now I go for happy ending So from…read morereception the 2 Girls keep on helping me for the happy end

Ik heb hier met een aantal mensen gegeten voor een High Tea. Ik wil in de eerste plaats zeggen dat…read moreik het personeel vriendelijk en attent vond. De inrichting van het restaurant zag en mooi uit en de banken waren  comfortabel. De radio stond vrij luid en de top 40 hits waren niet bepaald bevorderd voor de sfeer. Nadat het personeel verzocht werd om dit zachter te zetten werd hier vriendelijk op gereageerd en rekening mee gehouden. Het eten zelf was niet geweldig. De zalwrapes hadden stukjes avocado die duidelijk nog niet rijp waren en de sandwish had wat rijker gevuld mogen zijn. De rest van het eten was voldoende, maar niet bijzonder lekker. Het assortiment aan thee was ook vrij karig. Ik zou hier zeker nog een kopje koffie kunnen drinken, maar ik kom er niet terug voor een maaltijd.

We are outside on the terrace on a beautiful spring day. We had the duck breast appetizer and the…read morecrab cake appetizer. Both were really good. We also had the fries with the warm salmon sandwich. Very good food and atmosphere. The main negative is that it took a very long time to get our food.

We had heard great things about this iconic restaurant and were in the area on a ship for just a…read morefew hours. It was my birthday and I was excited to go for a celebratory lunch. The atmosphere was fun with high open ceilings and big windows. The host sat us close to a window for a great view of both the restaurant and outside. Our waiter was prompt to take our drink order. I had an Aperol Spritz and it was perfect. My husband tried a local beer and enjoyed it. For lunch I had the tomato soup and the grilled ham & cheese sandwich- which was delicious. Was a wonderful experience.

Very nice newer hotel (opened in 2018) that is about one kilometer walk from the central train…read morestation in Rotterdam. Reception was fast, courteous and friendly. Checked in with no issue. Room is clean, quite spacious with the usual amenities - kettle; lavazza coffee maker. Fridge as well. Beds very comfortable. Solid choice for hotel in Rotterdam!

Gorgeous hotel in central Rotterdam, about a 10-minute walk from the Centraal Station (which itself…read moreis an incredible architectural marvel). The James is a beautifully designed and immaculate place to stay; we loved the King bed, large shower and--on the 85-degree day we were in town--the AC. The staff was friendly and helpful and even stored our 10+ pounds of cheese (yes, we have a problem) in the hotel's main fridge because our in-room mini fridge couldn't keep the cheese cool enough. We also enjoyed the mini gym, the gorgeous lounge (pic attached) and the convenient location. Another bonus: there are just five to six rooms per floor, so you don't have people coming and going at all hours, which meant a quiet, restful sleep.

Stayed here for a business trip…read more Pros: Convenient location Next to Central Station. Easy to get around Price is cheaper than the other major chains Cons: Rooms are smaller than the other two chains in the area (Marriott and Hilton) If you have status at Marriott, you get access to their lounge, which gives you free alcohol and snacks at night and free breakfast in the morning. Place is good and clean and I recommend this place if you have no status with the other two chains. But if you do have status, the other two chains' amenities are nicer.

Great hotel and a great location (bus line directly out front, 2 minute walk to the Metro and a 5…read moreminute walk to Rotterdam Centraal Station). Very clean and modern rooms, comfortable and just enough space. My room was on the fourth floor and there isn't a view. Check in was a breeze and the staff is very welcoming and efficient, even was able to get me a room a few hours early. No lunch or dinner options but there is a bar, snacks and drinks are a bit overpriced but convenient after being in meetings all day it's nice to just grab something quick. Breakfast is included.

Mainport Hotel is a Hilton affiliate. We stayed here for 3 nights when we visited Rotterdam and…read morechose the King City XL room. The room was large, the bed was comfortable and the bathroom was nice (it had a whirlpool tub, walk-in shower and mirror TV). We did not dine in the restaurant but we did visit the bar for drinks and had a fun time. The hotel is located on the river Maas so it was beautiful seeing the views coming down the elevator each morning. It is also in a really good location to walk to places and to access public transit or a water taxi.

Front desk was efficient but not very warm or friendly. The room was beautiful and we had high…read morehopes, but the air conditioner did not work and it was one of the hottest days in Rotterdam. Management came up and fiddled with the thermostat and said give it an hour, but nothing changed. We could not enjoy the sauna or the Jacuzzi tub because it was just too stinking hot. Tried to wait in line in the morning at checkout to let the front desk staff know, but could not get even a good morning or a smile so just drop the keys and left

Stopped here with a local friend and had ribs and a beer. Good food and vibe. The staff was…read morereally attentive to the details and the fries were fresh

Amazing food. Excellent friendly service. Price to performance ratio unbelievably good. Must visit…read moreplace in Rotterdam