We had a great experience here. We arrived early in the morning and the hotel held our luggage…read moreuntil we came back later that afternoon to check in. They offer bike rentals which was convenient; however, it was $15 a day which is pricer than we anticipated. Great location if you're taking public transportation because it is a 2 minute walk to the central station and yet our hotel room was quiet with a great view!

I actually had and event booked at another hotel in Rotterdam (The Slaak), however 2 weeks before…read morewe were to arrive I received an email from the property that they were behind schedule. Merel van Dort from The Slaak recommended the Rotterdam Marriott, and even offered to cover the difference in rate. Bonus point #1 to Merel for having done this! I then began working with Demi Vevat at the Rottderdam Marriott, who managed the transition seamlessly. We had a few last minute cancellations, which she also graciously allowed us to cancel. From working with Demi, to checking in, to our overall experience, I have to say the customer service at this hotel is as good as it gets! Everyone went above and beyond to ensure our stay was great! Shout out also to Olaf, who was a gem to work with! The rooms were spacious and clean, the Concierge Lounge had a great breakfast and evening snacks. We had a couple of meetings in there that afforded us a quiet spot to meet. The proximity to the train station is PERFECT, and the ability to walk to many places is easy. I would definitely stay at this property again! Thank you again to both Olaf and Demi!!

If you love cruising, this is a fun piece of history! Holland America has kept the SS Rotterdam in…read moregreat shape for museum tours and it's a hotel with. Restaurant- so you can somewhat relieve the glory days of sailing. We did not stay at the hotel but we did participate in the tour, then had a drink on the pool patio They let you tour the bridge, the dining and lounge areas etc and while doing so, there are helpful people- most who worked for the line at some point, all sharing their stories. It was a lot of fun to hear about crew shenanigans lol Definitely put this one on your list if you're visiting the area!

The SS Rotterdam is a huge ship that is stationed in Rotterdam and is now a hotel/tourist…read moredestination. We debated staying here for a night or two but decided not to. If you do not stay here then you can dine in, grab a drink, go on one of the tours or try to get out of an escape room. If you do not want to pay for anything then you can explore the free parts of the ship and grab a drink. We did that and I got an Aperol Spritz in the captains lounge.

After many visits to The Netherlands, I finally made a day trip to Rotterdam. Much of this vital…read moreport city has cutting edge modern architecture. Due to the damage the city endured during the World War, they had to start anew. That's not to say there are no historic areas remaining. Quite the opposite, and one of the architectural gems is the Hotel New York, which served as the original headquarters for Holland America Line, which celebrates its 150th Anniversary as the oldest cruise line. The current hotel and restaurant also function as a small museum that you can wander through on the main floor. It is done subtly and tastefully, and takes you on a journey from a long time ago. I wanted to see this historic building and have lunch before continuing on my exploration of Rotterdam. Service was relaxed and friendly and professional. I opted for the tasty Steak Sandwich on my server's recommendation. Along with a beer, it was perfect.

We are outside on the terrace on a beautiful spring day. We had the duck breast appetizer and the…read morecrab cake appetizer. Both were really good. We also had the fries with the warm salmon sandwich. Very good food and atmosphere. The main negative is that it took a very long time to get our food.

Ik heb hier met een aantal mensen gegeten voor een High Tea. Ik wil in de eerste plaats zeggen dat…read moreik het personeel vriendelijk en attent vond. De inrichting van het restaurant zag en mooi uit en de banken waren  comfortabel. De radio stond vrij luid en de top 40 hits waren niet bepaald bevorderd voor de sfeer. Nadat het personeel verzocht werd om dit zachter te zetten werd hier vriendelijk op gereageerd en rekening mee gehouden. Het eten zelf was niet geweldig. De zalwrapes hadden stukjes avocado die duidelijk nog niet rijp waren en de sandwish had wat rijker gevuld mogen zijn. De rest van het eten was voldoende, maar niet bijzonder lekker. Het assortiment aan thee was ook vrij karig. Ik zou hier zeker nog een kopje koffie kunnen drinken, maar ik kom er niet terug voor een maaltijd.

Fancy looking but the staff is not what you would want from a hospitality standpoint…read more The check in was remarkably lack luster like talking to a teen while they on there phone. five min after getting to room the house keeping barged in, showing my naked lady body to the guest in the hall Room was super warm and took over and hour to cool to an ok temperature. There was a hair on the bed and the toilet flush is broken ‍ don't let this hotel ruin your holiday

I will have to start with the parking situation. This has to be the absolute worst, not only do…read morethey not have parking you could end up parking miles away from the hotel. The neighborhood the hotel is located in is a little sketchy as people hang around corners and by the parking lot. It would seem to be right to have parking for the hotel even if it's chargeable at a daily rate. The lobby area of the hotel is more of a hangout. We got into the room only to find a bed full of hair strands everywhere and in the opposing room (suite) there were chairs (love seat and oversized chair) under the daylight looks as if there were consummation occurring or animals laying all over them. We called the staff for additional sheets to put over the bed and chairs so that we could at least enjoy them however no one came. It wasn't until that evening we were coming in from dinner that the nice night staff brought us one. My suggestion is to remember you get what you paid for......unfortunately. .........lesson learned.....

It is conveniently located about 5 minutes away from Rotterdam Central station. But due to roadwork…read moreconstruction the Weena tram stop is not operational which made the hotel not so conveniently located in between Rotterdam Central tram stop and Stadhuis metro stop. You need to walk some distance to use the public transit. The reception desk is awkwardly located on 1st floor and there's only 1 functioning elevator from ground to 1st floor. And there's no dedicated elevator button to call for the only elevator to reach ground floor. The rotating door was broken and you had to manually push it. The night entrance door next to the rotating door doesn't lock, which is definitely weird. Rooms are decently quiet and you can mostly avoid the street noise from 4th floor and up. Air conditioning was strong and bathroom was spacious. Breakfast options were decent. Even though they have automatic machines available in the breakfast area for coffee and hot water, they closed it off after breakfast and you had to ask the reception staff for hot water.

Stayed here for a business trip…read more Pros: Convenient location Next to Central Station. Easy to get around Price is cheaper than the other major chains Cons: Rooms are smaller than the other two chains in the area (Marriott and Hilton) If you have status at Marriott, you get access to their lounge, which gives you free alcohol and snacks at night and free breakfast in the morning. Place is good and clean and I recommend this place if you have no status with the other two chains. But if you do have status, the other two chains' amenities are nicer.

Had a couple hiccups in my nice room and had to move to a different lower tier room in the middle…read moreof the night. They replied to my call immediately and remedied it as best as they could. The staff is super accommodating.

From the owner: The Hotel van Walsum is situated on the tree-lined Mathenesser Lane in Rotterdam. Although located…read morein the centre of this lively city, it also enjoys a surprising level of peace and tranquillity. Our distinctive hotel combines its homely Dutch atmosphere with all the modern facilities. We have a lift, restaurant, a pleasant lounge, as well as a peaceful garden at the back, complete with terrace - and naturally all rooms are well-appointed to meet all your needs.