I've been getting my dry cleaning done here for a number of years now…read more It's conveniently located on Rt. 10 between Cheshire and New Haven, so if you make that trek frequently then you drive right by the place. They're open pretty good hours as in early in the morning and I think they close about 8pm. They are open Saturday but not Sunday. If you drop your clothes off early enough they can usually turn them around by later in the day, though I'm not usually in that much of a hurry to get my stuff back. The people are generally friendly and helpful. Over the years from time to time something will get "lost" in that a) It's not done when promised or b) Its done but they can't actually find your items when you show up to pick them up. It doesn't happen often and your items will inevitably turn up usually in the next day or two but it can be annoying. Like most dry cleaners they seem to use a system of managing customer's clothes that feels like it's from the 1940's; it works but isn't perfect. They are good at getting out various stains out of clothes and that's important to a slob like me. Price-wise they aren't that cheap. As of today (4/2016) I think I pay $2/shirt and about $6.50 for a pair of pants. If you drop off women's clothes expect to pay more. Prices go up periodically and honestly I drop off so much stuff each visit I don't really keep track of the cost of each individual item. I'm sure you could do better on price someplace else but overall when you factor in quality, service, hours, etc. I don't feel ripped off. Also they do all cleaning on-site. I'm always hesitant to use a place that sends my clothes out to another location to get cleaned and pressed. The odds of something getting lost or misplaced gets exponentially higher when it has to leave the building and then come back again. So overall I'm happy with Rainbow Cleaners.

Before leaving items I asked the cost and was quoted one price and when I picked then up the price…read morewas more than doubled.The person checking me out was rude.I will no longer use this cleaner.

Maria does not clean her work area for customers to try on for fittings. She also will make many…read moreexcuses for not getting the work done. I'm not sure why she is even in business.

Absolutely superb! I went there for last minute fixes on my gowns, and the owner was so kind and so…read moreconsiderate that she not only took on the challenge, but she did so splendidly and at a reasonable price too! By far this is my favorite place to get alterations. ;)

The owner is a very pleasant person I had put in two jackets to be dry cleaned. It says right on…read moretheir window dry cleaning when I got the jackets back they were folded inside a plastic bag and when I question that he told me they ran out of hangers. I asked if the dry cleaners doesn't supply hangers for the clothes they've done and he tells me they haven't done dry cleaning in seven years. Why would it say dry cleaning on their window if they don't do dry cleaning. There was a language barrier between the girl who took my jackets and myself so possibly she didn't understand I wanted dry cleaning and she just took the jackets.

The people are so nice here even if you only come 2 twice a month they have remembered me from the…read moresecond time I was here. Honestly the CLEANEST laundry Matt I have EVER been to and they decorate so cute for every holiday. Extremely enjoyable to wash my clothes here even when it's busy.

Absolutely wonderful and quick. Needed a dress altered (cape changed, hemmed, taken in, etc.) for…read morethe weekend. She was able to turn around my dress in a pinch! Thank you for a beautiful job!

Wonderful work on altering my wedding gown! Reasonable prices and the work was completed on time.read more

I have never posted anything like this before. Usually if I have a bad experience with a local…read moremerchant, I speak with them about it and then decide whether or not to continue patronizing them. However, I had such a bad experience yesterday, I had to let everyone know. Last week I dropped off some shirts, slacks and sports coat at Frederick's dry cleaners on Mamaroneck Avenue in White Plains. I have used them for many years even though they sometimes have come up short on execution, in my opinion. I told the person there that one of my shirts need a cuff button replaced and that I needed everything back on (last) Thursday because I was going away Friday morning - I dropped off on Monday to make sure they had time. When I went there late Thursday afternoon, I was told that nothing would be in before Friday afternoon, as that was what was put in their system as the date wanted. Having returned, I went there yesterday to pick everything up. When I got there, they told me that they could not clean one of my shirts as it required dry cleaning. This was a cotton shirt that they have cleaned many times i the past. The person I spoke with yesterday agreed that there was nothing to indicate "dry clean only" and had no explanation as to why it wasn't done. I also saw that the cuff button on the shirt was not replaced even though my receipt showed a charge for a button replacement. I then noticed that my sports coat had a 1-2 inch mark on the sleeve from a marker or a pen. The person there called the store manager to let them know that I was extremely unhappy with the service. She then gave the phone to me so I could speak with the manager, who then told me that she didn't want to hear what I had to say and hung up on me. The person in the store called her back and told me that the manger refused to speak with me. Needless to say, I will NEVER patronize Cleaning By Frederick and recommend that no one else does.

Simply set up, with just one woman running the show. She was oddly dressed, but hey it was a…read moreSaturday morning....Quick and painless drop off of 9 dress shirts and 2 pants, and I believe I received a 1st timer discount. Upon returning to pick up my dry cleaning, I was promptly greeted by the same (oddly dressed) woman and she quickly got my order from the back. All of the clothing was very well taken care of and well packaged. The total bill came out to be $26, so I was relatively pleased. I certainly would come back here if in the area again, hopefully they stay in business because the store front looks quite dated and the location is awkwardly placed squeezed into the middle of a strip mall.

I have switched and I am so happy I could intentionally spill stuff on my comforter just to justify…read morethe trip. The important parts are that parking is convenient. There are plenty of machines and they are always ALL in working order. The place is clean as are the machines. Granted, there are busy times and I generally try to avoid them. Even on a busy day, people are respectful and don't disappear, leaving their stuff sitting for hours.

I will never use this laundry mat again put money in a machine and machine didn't work and then was…read moretold rudely that I was not going to get my money back

I'm going to go with 4 stars on this because I didn't exactly get my jacket back in restored…read morecondition. To be fair, I'm not sure if it could be restored (candle wax got on it). They were very nice, fairly priced, and conveniently located.

I've used this place once and will never return. They ruined one of my shirts through their laundry…read moreprocess and when I addressed this with them they claimed that the shirt was already bleached before i dropped it off. Seriously? You think I don't know the condition of my shirts before I drop them off to be dry cleaned? Also, any reputable dry cleaner will always tag a stain or bleach mark during the incoming inspection of the garment. I don't not recommend using this establishment.

Very experienced and owned and operated by Basima. She does a great work and tries her best to be…read moreaccommodating on when to finish her alterations. She is super sweet and there is a parking lot that you can drive into to access the house. There was a time that I went that I wanted to get one of my dress shirts done for graduation, however, she completely forgot when I went to pick it up on the day of (it was during PROM season for high schoolers so you have to cut some slack) but she was able to alter it within 1.5-2 hours for it to be ready just in time.

I finally broke down and looked for a tailor, inasmuch as the woman who previously tailored my…read moreclothes retired. Basima is a lovely and pleasant lady and was accommodating but I cannot understand how people say her prices are fair and unbeatable. Because I am under 5', everything has to be shortened. I brought slacks to be shortened; her charge was $25 per pair. I found it outrageous inasmuch as the hemming was done by machine, not even by hand, and it looked it; not professional looking at all. I was very disappointed. Imagine have a pair of skinny jeans shortened and charged $25! After reading the reviews, it seems I am one of two dissatisfied customers.