We had our chimney cleaned and they recommended that we spend $850.00 for a chemical clean, $850.00…read moreto repair a chimney crown, and $350.00 to replace the chimney cap. Seemed a little price so I called around for a second opinion and was able to get the chimney chemically cleaned for $399.00. He said the crown was not in need a repaired and the cap was fine too. When he observed the chimney, he could not believe we had it swept 2 weeks ago.

I got in touch with Rich at Right Way Chimney via Yelp, here and he was prompt to get back to me…read moreand schedule an appointment. He was on time and explained everything as he cleaned and inspected our chimney. He was also extremely careful to keep his working area covered, which was of course appreciated. The quote for the work was right on target and a great value. I definitely recommend him. I'll certainly be calling on Right Way Chimney when it's time for another chimney cleaning!

I have used Britton Masonry for over 12 years. They are consistently good at their projects. David…read moreBritton is reliable, honest, and creative with an exceptional quality of craftmanship!

From the owner: Looking for a masonry contractor in the Fort Worth, TX area? Call the experts at Britton Masonry…read morefor stone work, masonry repair, chimney repair & more!

We called Issac out to our home for a check up on our chimney after the 2026 ice storm to see if…read morethere was any damage to our chimney. Our fireplace was on during one of the coldest day's and heard popping and vibration noises in the chimney and turned it off. After Isaac arrived to inspect our chimney inside our fireplace, in the attic and on top of our roof, he determined everything looked securely connected with no issues. He determined since it was so cold and the heat from having the fireplace on was only expansion noises. We felt very comfortable with him showing us that everything was still in place and we had no problem moving forward. He was very, professional and reassuring that we will definitely use him again for any future issues. Will also give his name to our friends and family if they need a reliable and experienced chimney professional. We Highly recommend Isaac.

We just moved to the area and the thought of finding our new group of "trusted professionals" has…read morebeen very stressful. Let me tell you, finding Isaac within our first few weeks in town was a definite gift! He is prompt, knowledgeable, courteous, honest, efficient, extremely nice and AMAZING at what he does- this guy KNOWS chimneys!! He was an absolute pleasure to work with. We have already referred him to several family members and will for sure be back for all chimney servicing needs in the future. Do yourself a favor and just give him a call; I promise you will be in great hands!!

Sometimes you learn more about a business from what they don't do than what they do…read more I called Fireplace & BBQ's looking for help with my 50+ year-old Broilmaster P3X. I needed diagnostics and repair, and while they sell genuine Broilmaster parts, they don't really perform that type of repair work themselves. Here's where they earned a customer for life. Instead of trying to sell me a new grill--or worse, pretending they could do something they couldn't--they recommended a local technician who regularly purchases Broilmaster parts from them. That technician drove over an hour to diagnose and rebuild my grill, using only factory-authorized Broilmaster parts purchased from Fireplace & BBQ's. The result? My old Broilmaster now looks and performs like it just rolled off the showroom floor. I'm convinced it'll probably outlive me. Could I have gone to a big-box store and bought a shiny new aluminum grill? Sure. That's exactly what one store recommended. But anyone who knows grills knows many of those are designed to be replaced every few years. My Broilmaster was built to last generations, and now it probably will. The best part of this story is that Fireplace & BBQ's didn't have to recommend someone else. They could have simply said, "Sorry, we don't do that." Instead, they pointed me to the right person, and in the end they still earned the parts business because I insisted my technician buy only genuine manufacturer-authorized parts from them. That's how great businesses operate. They put the customer first, earn trust instead of demanding it, and understand that doing the right thing almost always comes back around. Five stars for honesty. Five stars for integrity. Five stars for understanding that customer loyalty is earned--not sold. They've earned mine. Easy 5 STARS

Do not do business with this company. He claimed that the parts were not available, however if I…read morepaid cash he had some inventory that would work. I paid him cash, and it has not worked more than three days at the most after he has left. Today he left and the fire went out after 25 minutes and never came back.

Bugs and Ashes were great from start to finish! Denise was super friendly on the phone and worked…read morewith my schedule to be sure they could come out and take care of us on a day that worked best for us. Rich was able to get to us a little quicker after a cancelation and called to be sure it was okay if he got to us ahead of schedule. He was very friendly and professional, but even more importantly honest. He let us know what we needed, took care of us, and headed out. Cannot say enough positive about this business and will be suing them from here on out!

Richard was prompt and professional. He quickly diagnosed the problem with our gas fireplace and…read morefixed it. Then he did a general clean up of our fireplace. He was conscientious about keeping our carpet clean and explained the problem, solution, and cleaning process.

Fast and did what he said he would do! Was prompt, efficient and clean. Would recommend for your…read morefireplace needs.

Chris is super. On time. Efficient and very knowledgeable. He solved my problem in no time. Highly…read morerecommend!

Very happy with the service - did all of the things you expect:…read more1. Communicate well 2. Show up on time 3. Efficient and complete work 4. Estimate and price matched Extremely happy with their work!

Mark came out and sweeped/cleaned my fireplace, he was really nice and professional, did excellent…read morework and was reasonably priced. I would definitely use him again and highly recommend hiring him.