When can you say you are happy with your movers? We had great sucess with Sean and Cody. They were…read morea few minutes late but called to inform us. Everything was moved carefully and they put down protection for the floors. There were more than helpful and the price was great. No hidden costs. I will update with phone number when I can get settled into my downsized home. He is in the book, give him a call.

So who out there likes to move? No, I didn't think so. The stress of packing, changing contact…read moreinfo, cleaning etc. etc. Just to make it that much more interesting, there was a monsoon the day of the move. Not just rain that makes you consider moving to higher ground, but wind that was knocking out the power. Along comes two young gentlemen from Take A Load Off Moving. You sort of brace yourself for the worst but boy was I wrong. These two fellows got to work right away and had me out of the old place in an hour less than I had estimated. They worked their tails off. They were both polite, well spoken and professional. What? Movers? Yes! Through all this horrible weather they never complained or stopped. It was the same at our destination. I highly recommend Take A Load Off Moving and wouldn't hesitate to use them again. Thanks Guys!! JannieD

Movers had excess amount of moving blankets to wrap furniture for move- we even had our own to…read moreprovide them. They failed to take the time and care when moving a sideboard that was only 1 year old and in mint condition. They did not wrap this item and when carrying it into the house carried it from the top of the unit, not supporting the base. the top came off and then entire unit was in pieces on the ground. They advised " sorry, not covering this in insurance" and left the unit scattered on ground. When attempting to contact the manager Rebecca Stevenson, there was no reply to 3 emails. Very poor customer service and absolutely no liability to cover losses of consumer due to poor care and handling. I would never recommend this business.

My move was so easy. Very hard working and on time. Highly…read morerecommend and would hire again! They were calm throughout entire move. N. Butler

From the owner: Our business specializes in going above and beyond for our customers. We take great pride in being…read morean established business in the town with a heart, also known as Port Alberni. Our abilities are wide-ranging from doing simple home moves to more experienced, lengthy moves that include items such as pianos, safes and boats. Our company also provides self-storages in a variety of sizes. Please feel free to give us a call anytime and we'd love to answer any questions you may have.

TERRIBLE CUSTOMER SERVICE! broke a bunch of stuff. Don't show up when they say they will, over and…read moreover. Broke one of the specific items we asked them to take extra care with.

This was not a positive experience. We booked this company…read morefor our move from the mainland to Vancouver Island because they're a small business and they offered storage in their warehouse at their location. This was a benefit to us as we had not found a house yet and felt it would be a bonus to have our belongings at the movers location and then when we purchase a new house our items could be transported from the warehouse to our new home. Four days before the move, we called Tamara, the owner of the company to confirm that the moving crew would have wardrobe boxes for our hanging items and that our belongings would be held at their warehouse for $300 per month. She confirmed this. On the day of the move Tamara arbitrarily decided that our belongings would be transported to a public storage location an hour from our new location. The movers told us that they weren't sure where our items were going - Parksville or Coombs or ? When I spoke to Tamara the day after the move, she told us she had run out of space and could not accommodate our belongings at the warehouse. She gave us the location and gate code of the new location once the invoice was paid. We paid the invoice the day it was emailed to us. The invoice was $700 higher than quoted. And the company's website lists that there are no "additional or hidden fees". There were. There was an extra $50 charged for mattress covers. Additionally, the movers could not find any wardrobe boxes on their truck. Eventually they found one. The majority of our hanging items were squished into regular boxes. We visited the storage facility a few days after our items had arrived. The monthly rate is $350 per month and not the $300 that Tamara quoted. When I spoke to Tamara the day after the move and told her of our concerns I asked her if there was a way we could turn this into a more positive experience. She accused me of trying to get money off the bill (which was $700 higher than quoted), and told me that I was "nitpicking" and I was "just one of those customers". My intention is not to sabotage Sunrise Moving. We picked this company because of the warehouse storage and we wanted to support a small business. If I had seen the F rating on Better Business Bureau or the D rating on Yelp I would have gone with a different mover. My hope is that my review might help others who are thinking of choosing a mover and that hopefully, Tamara will learn from this and change the way she treats people. Sadly, I doubt this will be the case. This will be my last comment on the matter.

BEWARE. I hired them to store my household goods for 5 months in a so called heated warehouse. When…read moremy goods were restored to me, they had obviously been stored outside in a leaky container. Everything I owned was sodden and covered with black mold, ruined books, ruined original artwork, moldy carpets and clothing. EVERYTHING had to be washed and cleaned, some things professionally. Some of my furniture was gouged. Not only that but many of my treasured items were missing, presumed stolen....gifts from my deceased parents, kitchenware, art work, a shelving unit, gardening tools, the list goes on. I was still finding out after a year things I was missing. I would NEVER hire this company in one million years. Only got a third of my costs through small claims. BEWARE. I wish I had read these before I ever hired them.

BEWARE. Household possessions which were to be stored "in a heated warehouse" for 5 months, were…read moredelivered, covered in black mould, wet and sodden. They had stored my stuff outside in a leaking c-can. EVERYTHING I owned had to be washed. Every spoon, sock, book, everything. Ruined artwork, warped books, and worst of all a whole load of missing items, that can never be replaced. Gifts from my deceased mother and old friends, missing artwork, kitchen ware, shelving unit, garden tools, etc. I was still discovering missing items over a year later. Had to take them to small claims court. It was an absolute NIGHTMARE. BEWARE.

If there was a zero star option, that is what i eould choise…read more I had the absolute worst experience. Severe damage to several pieces of furniture is the least of the issues. Try DOUBLE the rate for the move out...estimated at 6 hours and took 11.25. Try a move in crew that apparently could not read and left clearly marked FRAGILE boxes under tool boxes in the garage. Or boxes marked KITCHEN in the garage. Or bookshelves left at odd angles and not up against the walls. Add to that being verbally threatened by the guy in charge and you may understand why in my opinion you should stay clear of this company. I paid way less 3 years ago to have 2 5 ton trucks move me over here from Maple Ridge.

this company was the worst moving experience ever. items were broken and the service was awful…read more don't use them at all.

paid cash for move, phoned the office to put in a claim and they said because i paid cash the…read moredamages would not be honored. I didn't ask to pay cash, the driver wanted me to. He said he could include the taxes. Two bit crooks!

In general, I don't review a business the first time that I deal with them, because I'd rather get…read moreconsistently excellent service than service that's outstanding one day and lacking another. This is an exception, since I'm writing a review after my initial experience; however, I've given 4 stars instead of 5 only because of my limited knowledge. To start, I found All Around on Yelp, where they have a number of 5-star reviews, but none are recommended - filtered out by software. Most, if not all, look legitimate to me, and only two are by the same user, but were submitted in different years. As a "geek", I find software algorithms useful: I'm not criticizing Yelp, and I understand that staff can't override the software. However, the end result - no recommended reviews - does not appear to reflect Yelpers' experience with this vendor. I messaged the business on Yelp late in the evening just before the end of a month (the busiest time for movers), and before long, the owner messaged me back. His response time was far faster than that of a competitor whom we've used before and could use again to move a piano. My aim was to have a piano, which we'd loaned to an aging musician in a care facility, moved, as he wasn't coming back, and passed away. Despite leaving and getting voicemail, we'd been unable to talk directly with staff. As luck would have it, Laird not only knew the facility, but a senior staff member, and when I left him a message, he quickly called back and agreed to the piano staying over the weekend. Meanwhile, we could arrange to donate the piano to benefit the community, rather than bringing it home - saving us money in the long run. The crew of two led by Rory was just as professional and helpful as Laird. Although we have no immediate plans to move, I'd definitely contact All Around if we needed help to rearrange big pieces of furniture like a Murphy bed, and highly recommend them.

From the owner: Our Team specializes in complete household setup…read more We deliver, assemble, and setup almost all your store purchases: Television Packages, Appliances, Garage Door Openers, Gazebos, BBQs, RTA Furniture, Picture Hanging, Garden Sheds, and More! We are assembly experts with many years experience as residential & commercial movers, which makes us a one stop shop for all your household needs! We provide the following services: Secure Packing & Unpacking, Hauling & Deliveries, Piano Moving, Home Setup, Office Setup, Exercise/Gym Setup, Household Item Assembly, Picture Hanging, Down-sizing & Estate clearance.