1. Arrowhead Hospital

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Glendale, AZ

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Arrowhead Hospital

1.8 (65 reviews)

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This photo is me holding my grandmas hand as she cried in pain
Zoies S.

My grandma had the unfortunate experience of having to stay at this hospital because she sadly broke her hip. She was in so much pain and instead of caring considerate nurses she was met with rude sassy nurses who acted like this wasn't there job. The hospital is so understaffed and we were told multiple people had quit recently. In the ER we had a nice nurse named Gino who was sweet. That was one more sweet nurse but I can't remember her name. Everyone else in the ER sucked. The hospital screwed up and double booked her surgeon and my grandma was left with a broken hip for 2.5 days!! Seeing her so weak broke my heart. We had no time to feel emotions in this place because we had to stay focused on making sure the doctors weren't giving her the wrong medication which they did MULTIPLE TIMES. There's so much more I could say about why you shouldn't come here but other 1 star reviews might help showing why this place is the last place you should go if your looking for a happy comforting stay DONT COME HERE‼

Phyllis V.

Ive been to this hospital 4 times for 4 different reasons and every time has been a great experience. I was taken care of and every need was met. I just recently had a c-section there and the surgery went great along with healing. The nurses where amazing and the whole experience was great.

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8 months ago

bad communication will doctors and staff don't update you on what us going on with patients

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7 years ago

Zach in the lab was so good a his job!! I didn't even feel him stick me with the needle for my blood draw! He is the person to ask for!

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8 years ago

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Ask the Community - Arrowhead Hospital

Review Highlights - Arrowhead Hospital

“My surgeon had quite a repair job to fix my shattered ankle (we are talking shards)!”

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Emergency Room at Arizona General Hospital - Glendale Camelback - Super creative!

Emergency Room at Arizona General Hospital - Glendale Camelback

2.8(43 reviews)
10.4 mi

Sad to see the negative reviews. I've had nothing but wonderful experiences at this place. From the…read morefront desk to the Doctors. Especially the nurses, everyone is so kind and attentive. Even when busy. Very caring staff here! 10/10 recommend!

BEWARE of this location. They seem to follow no ethic or moral code, they're money scoundrels that…read moretake advantage of people needing this critical service I went here after a car accident. I explained to them that unfortunately I was uninsured and unemployed, but I was wondering if they could provide treatment because I had severe pain all over my body after being in a 3 vehicle collision just an hour ago. The receptionist said yes, and they led us to the back. After they took my vitals, I was informed that I would need to pay a $600 deposit before leaving and I would be billed the rest. I explained that I didnt have $600, which is why I had explained my situation upon arrival. They told me I would be charged the $600 regardless of whether I stayed or not because they were already providing the service (taking my vitals), so that I might as well stay. I was made to feel like I had no choice to I started calling relatives to ask if I could possibly borrow the money. I was advised to leave and decline services, so I politely informed them I wanted to leave and they could bill me the $600 later but I didn't want to stay. On my way out I overheard the receptionist tell the nurse that she HAD told me about the $600 upfront cost, so I turned around and corrected her. I reminded her she, in fact, had not. Why would I accept a service I knew I couldn't afford ? She then snapped back and me and basically recanted her earlier claim to the nurse by saying, "We are not LEGALLY OBLIGATED to inform you of any costs, only to provide you care." I told her it wasn't fair to disclose to patients that there is an upfront cost until AFTER it's too late to deny the charge. They deliberately waited until they took my vitals to inform me of upfront cost. She insisted that she did nothing wrong as she was following the law, and I walked out. Please don't go to this location. Do not trust people like this with your health. Taking advantage of people needing this critical service is a disgrace. Beware

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Emergency Room at Arizona General Hospital - Glendale Camelback - Super creative.

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Emergency Room at Arizona General Hospital - Glendale Camelback - Foot boot

Foot boot

Emergency Room at Arizona General Hospital - Glendale Camelback

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Banner Estrella Medical Center - My precious Grandson, Levi born 9:27pm on 4/1.  8 lb 7 oz  Baby & Mom doing fantastic

Banner Estrella Medical Center

2.3(305 reviews)
12.7 mi

Great service they have help me when I was sick . I want to thank the nurses for helping meread more

I recently had an emergency and my adult daughter took me there ended being admitted from 4/28…read morethroughout Sunday. I ended up with a male nurse during the day. He was terrible. He would play around with other staff members and was on the phone with his wife. Gossip about patients. He did so right out my room door stating he didn't want to enter my room. I was purposely last on his list. My morning medications were late. It was an hour and a half before he came to me. He was training a young lady who was in school to be a nurse. Mind you this is my 2nd day there. I reported him and the charge nurse spoke with him outside near my door. He spoke of untruths about me, saying I kept interrupting him. I asked for help. He was sitting outside my door not working on the computer just gossiping and flirting with other staff members. I am hearing all of this. I heard speak terribly about his cna, telling others she was coming on to him while he was outside my door to his wife. The charge nurse told him when I try to ask him something and the timing is good for him to excuse himself and tell me he must use the bathroom. Then they switched ky rooms down to the second floor. This was my 3rd time at banner and each time gets worse. In my own personal opinion, if you are hired for a job then do your job. If you don't have time right then say so. Yet, if you are not on a break and not helping another patient or staff member then you need to do your job. You should NEVER SPEAK ILL OF PATIENTS OUTSIDE THEIR DOOR. I had 6 kids and as my grandmother would say is I can hear a pin drop. Never again Banner never again. I am even gonna switch my cardiologist from banner to another doctor outside of banner. Your staff is horrible. They are luke children and work is where they come to play. The day nurse who was male was horrible not realizing his voice carries and even a whisper can be heard. My hospital out west is Abrazo West.

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Registration / west lobby entrance

Arrowhead Hospital - hospitals - Updated October 2026

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