You get great service at this branch. They greet you upon entering and the tellers are so kind and…read morego out of their way to make you feel comfortable.

Came in today, basically walked right up the the teller. Withdrew money and able to walk out…read morewithout a hassle. The parking is convenient and the place is clean. The tellers were friendly and I was able to get what I needed

I was lucky to have Jade to help me with a banking issue, Jade was so professional and listened to…read moremy concerns. She took care of my situation in 15 minutes, I will definitely ask for her again. Jade has a very good personality, had a good sense of humor, so that made the situation very comfortable. Thank you Jade, Steve

Wells Fargo is a horrible excuse for a bank. My husband and I have been with the company for over…read more25 years. When people were borrowing money against then homes and foreclosing my husband and I acted responsibly. When Wells Fargo sold customers information and started false accounts in customers names we stuck with them. When we tried to get a personal loan they gave us the run around. We will not stick with them any more. I recommend if you bank with them you do the same. I went to Schools First Credit Union and they helped us right away. ZERO STARS. WELLS FARGO YOU SUCK.

I had an outstanding experience thanks to Matthias Blache and his supervisor Hector Jacobo. Both…read morewere professional, patient, knowledgeable, and genuinely committed to helping me. Matthias went above and beyond to make sure everything was handled smoothly, and Hector's leadership and support were equally impressive. It is rare to encounter customer service with this level of care, respect, and efficiency. They made the entire experience stress-free and welcoming. Truly spectacular employees who represent their organization with excellence. Highly recommended.

We are very long-term customers, more than 30 years I think, The CU has given great care in to meet…read moreour financial needs in a wide variety of ways.

I use to bank with BofA. I no longer do due to the attitude and how poor business is operated. I…read morehad recently tried to get access to my safe deposit box that had been my parents but had passed. I had put in my name over a year ago. I spoke to Samual when I went in and he said I do not have access to it. When I explained I set it up with Richard he would not let me speak to him for a minute. Very disrespectful.

This rip off back only gets one star but it should get zero stars. I went to cash a check my…read moreneighbor wrote me for half a fence we split costs on for our homes and B of A charged me $8 to cash the check. They are the biggest rip off in America. To charge someone to cash a check that their clients wrote on their acct is crazy. I would never or have I ever done business with Bank of America for this very reason. They said the reason was because I didn't have an acct with them. And I let them know this is the reason I don't. Because they are rip offs and theive. Fuck Bank of America.

Had a business appointment. I received a text, an email, and a phone call for reminders. I showed…read moreup 10 minutes early. Twenty Five minutes later, I still hadn't been seen. Time is money - especially for businesses. Either hire more bankers or DO NOT schedule back to back meetings without a buffer. Furthermore, a walkby "I'll be with you in a minute" is a load of crap - don't tell customers that. I left, but not before scheduling an appointment at the D Street Branch. I received a text and an email. I showed up 5 minutes early. 15 minutes later, I get told that the banker had an emergency. Actually, the customer service rep lady never even acknowledged my presence - the security guard was the one to at least get someone to me. 3 Business Accounts; 1 Personal account; 1 business line of credit Gone from CHASE.

Terrible customer service, the young lady was rude. If you're having a bad day, leave it at the…read moredoor.

This is a small local bank located in Redlands California. The staff is amazing and the service…read moreoutstanding. We don't visit much but when we do it's all ways a pleasure. Heather and Amy have always been pleasant and helpful and now they have Jennie. Office is small but quaint. If you're looking for small town bank this is it.

Great Small bank in Redlands California never a wait time. The staff Amy, Magda and Jennie are…read moreamazing and always give great customer service are pleasant and very helpful. If you want a great bank the dont have long wait time in line I so recommend First Pacific Bank.

I was literally in and out within 7 minutes. That's because I was fiddling with my wallet to get…read morethe ID CARD & SOCIAL SECURITY CARD

6 female tellers behind the window Only 2 windows open…read more 24 people in line. Always slow here

This particular Branch in Redlands is one of the worst Banks I have ever experienced. We worked…read morewith Tasha who doesn't seem to know what she is doing and has a problem with telling the truth. I would strongly discourage anyone from banking at this Bank Branch. I gave it a 1 rating because it doesn't allow me to go into negative numbers.

My experience with the Redlands Branch of Pacific Premier Bank has been a very professional and…read moreenjoyable one. Moved over there when the Highland branch closed. Branch manager Tasha Speer runs a very friendly group of staff who go out off their way to make sure the customer requirement's on their expectations on their accounts are met satisfactorily and in a timely manner. She is available any time in her office or phone to address any concerns you might have and always with that smiling helpful friendly demeanor. She is definitely an asset to the bank as are Carina Soriano and Lance Smithfield who address you by name as you enter with greetings. VERY few banks have that type of customer service and experience which is a long forgotten tradition. Bob Hitchman

Horrible customer service I will be closing my account as soon as my payroll checks clear I do not…read morerecommend this bank I deposited my check on the September 6th and they want to hold it till the 17th I called customer service in the bank hold department rude lady name Vivian keep me on hold for 28mins to come back to say unfortunately I can't release those checks due to me not having a number to verify WTH!!! That's why I bank with arrowhead credit union for over 25yrs I've never had my checks kept that long on hold and her excuse was I don't have a number In my resources to call well look it up n help the customer well this is not the bank for me please people be careful when choosing a bank I recommend credit unions only because you get great customer service and treated with respect n dignity chase should be ashamed how they treat customers

The stupid card reader outside doesn't work!!! I saw there was another review on here about this as…read morewell a month ago. I feel bad for my gf lol y'all should just switch banks chase sucks. Why do they even have a card reader to be able to access the atms?? Stupid honestly