1. Arrow Heating & Cooling Services

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    Roseville, MI

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    Arrow Heating & Cooling Services

    5.0 (7 reviews)
    Closed • 8:00 am - 5:00 pm

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    3 months ago

    Arrow came out the same day we called and Gary quickly diagnosed and resolved the air conditioner issue. Highly recommend!

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    5 years ago

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    (50 reviews)

    I was so shocked when I saw the low ratings in the reviews. I'm so glad I checked Google reviews…read more This company has over 7,600 4.9 star reviews. I did my homework. They are A+ rated on Better Business Bureau. We just had a new furnace and air conditioner put into our home. Don, the salesman, was great. He answered my questions, was patient while I researched the internet and got two other quotes. Eric, Chris and Donald were our installers. They work great as a team. They are friendly and knowledgeable. My research let me know that the installers are the most important part of the purchase. They each had their own expertise, they were polite, they cleaned up everything and made sure the system was running correctly. A visit from the owner was something we never experienced before. He was great. He wants you to feel like family. This company employs a lot of people so you won't have to wait weeks for a repair or maintenance. I thoroughly researched the product. They weren't the cheapest, BUT, after reading reviews about some other big companies in the area, I feel confident that if there is a problem it will be resolved in a timely manner and not be put on the back burner. Nice to see a family-owned business that stands behind their name. Highly recommend.

    My hubby called today to schedule a maintenance call on the furnace they installed 2 years ago. We…read morehave been paying $23 a month to get preferred service. Was advised that earliest appointment was in January 2027. After a long phone conversation, was finally able to get an October maintenance call. She told my hubby that we would had to call in August to get maintenance done earlier. She stated this was their busy time. Then what the heck are we paying for maintenance if we can not get a timely appointment? Beware.

    Arrow Heating & Cooling Services - hvac - Updated October 2026

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