I spoke to a salesman about a stain for our deck. He was going to check on options and call back,…read morebut never did.

Went here just wanting a few small pieces of lumber for a project…read more The employees were very helpful, helping me to find what I need in their odds-n-ends pile to save me money. Then they cut it onto the pieces I needed. I got out of there with exactly what I needed for just a couple of bucks. They have hardware items such as tools, paints, etc. but not as extensive a selection as found in the Ace Hardware in town. Definitely enough for most building projects. The place is located to the east off the main north-south highway so you need to know where you are going. Don't know? Not to worry. You can hardly get lost in Spooner! Tons of parking out the front door.

Dex Hubin at Red Oaks Lumber could not have been more helpful when he worked with us to find the…read moreright mantel for our new fireplace. From picking the correct wood, to cutting to our specifications and giving tips on finishing, this was a wonderful collaboration on a successful project!

The wife may seem stern, but I've met people like her and that's just how she is and was perfectly…read moreprofessional. I met Barry and he's a really nice tall blond fellow. He'll bring your supplies out to your car. They have some good quality 8 footers. This is a pretty normal hardware store with good deals.

We built a large garage last year and used Northwoods as our vendor. They were prompt with…read moredeliveries. They answered our questions in a business like manner. They are a good family run business. It's refreshing not to have to deal with a big box " lumber yard". Thanks

From the owner: Whether you're tackling a small DIY repair or building an entire home, get the wood for your…read moreproject from Northwoods Lumber. Delivering products all over Webster, WI, as well as Burnett, Douglas, Polk, and Washburn counties, this company offers high-quality building materials at fair prices with the personal service that only an independent lumberyard can provide. This family-owned business offers a wide-ranging selection of state-of-the-art products, including dimensional, treated, and cedar lumber; sheathing goods; trim; drywall; and shingles. Along with wood varieties, they also sell construction and remodeling supplies like insulation, paints and stains, hardware, nails, and screws. Northwoods Lumber gives you personalized service you won't get at a big-box store. This independently owned lumberyard is the only place you need to go for all the materials you need when you're taking on a wood project. Visit them online or call them today at (715) 866-4238 to schedule a delivery.

Great prices and amazing assistance. Employees are super helpful with any project!Rentals go…read moresmoothly and large variety. Highly recommended!

I rented a tool that I didn't realize was damaged until I got it home. After realizing the tool…read morethat was damaged, I called explaining the situation to them. I wasn't able to return the tool that same day so I told them I'd return it the next day and show them why I couldn't use it. I was called a liar when I said I didn't use it. If you want customers to return...try a different approach. Customer Service...maybe not. Rule #1...Make it right with the customer...THEN ask questions. Calling a customer a liar to their face won't make people want to come back. Having managed Hardware stores and Rental depts. I've walked in their shoes. They are simply doing it wrong!

I went there for a 2x8x8 to make blocks for my RV jacks…read more They went as far to find the best price on treated wood and then cut it for me so I could transport it on my motorcycle. Above and beyond customer service.

Terrible customer service. Corey was extremely rude on a merchandise return with receipt. Second…read moretime we've had similar issue; thought we'd give them another chance. Never again. Should have gone to Arrow.

This is a very nice Ace Hardware!…read more I find the people very helpful and friendly. They are always willing to help you out in finding an item or making sure that it us the right item to help you. Very well stocked with typical hardware items in garden, electrucal, plumbing, paint, etc. They also have a housewares section. Additionally, I have used their small engine repair services, located in a separate building across the parking lot. Very reasonable and pretty prompt. Lots of parking all around the building. I recommend this store!

Best customer service in Spooner, WI! They carry everything and are genuinely helpful.read more

I'm not sure what's going on but for the last year whenever we go to menards there are extremely…read morefew people who know what they are doing. We are now putting an addition on to our house. First they could not find our order when we called to get a delivery time, then when they delivered they shorted us on OSB and trusses. So now we have to wait so they can order 4 more trusses - the order was correct but they filled it completely wrong. Frustrating

today I was to get my carpet installed and my landlord did not order padding, only carpet. so in a…read morepanic because the installers were waiting at Menards to pick up. I called Alisun in the flooring department and she gave me an estimate. She was so knowledgeable, was very helpful and she walked me through everything. i came into the store to order and she made everything such a pleasant experience and was so good at her job that i had to make sure I gave her acknowledgment way to go thank you Menards!

I think we may be on the 3rd or 4th project we've hired him for - everything from hanging Christmas…read morelights to repairing exterior stairs and a bedframe. Always great work, super good at communicating and his price is fair for the piece of mind of knowing he'll get the job done, done well, and if it happens to be something he isn't able to do himself he is upfront and honest about it and will refer you to someone who can do it. Always a great experience with Johnny, our go-to handyman!

Johnny was quick to answer my call, and he scheduled a visit soon thereafter. He did some plumbing…read morework in my kitchen, and he did it very well. He's on the clock when he arrives, he doesn't waste time, and he's friendly as well. A really nice combination to find in a handyman, and I'm sure I'll have him back for more jobs.

We called for a quote to replace windows, and replace a small arm on a existing garage door, The…read morequote was way off base and decided to go another avenue. Received a bill asking for 225.00 and was told after the fact "that was because we were way out in "Hayward" " ..why advertise in this area and charge outrages pricing for giving a free quote. Spoke to Charlie who was not shy for charging 225.00 for a small garage piece he had around his garage left over from other garage doors. Very bad business practice

So I went to the hardware store in minong wisc.She said if they can't fix it they will send it to…read moreSpooner window and door.So they sent it wow what great service from minong hardware.I called and talked to Katie I think she looked for my storm glass windows and notified me wen they were done.Great job Spooner window and Door.Great value would go there again in a new york minute.