Great prices and amazing assistance. Employees are super helpful with any project!Rentals go…read moresmoothly and large variety. Highly recommended!

I rented a tool that I didn't realize was damaged until I got it home. After realizing the tool…read morethat was damaged, I called explaining the situation to them. I wasn't able to return the tool that same day so I told them I'd return it the next day and show them why I couldn't use it. I was called a liar when I said I didn't use it. If you want customers to return...try a different approach. Customer Service...maybe not. Rule #1...Make it right with the customer...THEN ask questions. Calling a customer a liar to their face won't make people want to come back. Having managed Hardware stores and Rental depts. I've walked in their shoes. They are simply doing it wrong!

This is a very nice Ace Hardware!…read more I find the people very helpful and friendly. They are always willing to help you out in finding an item or making sure that it us the right item to help you. Very well stocked with typical hardware items in garden, electrucal, plumbing, paint, etc. They also have a housewares section. Additionally, I have used their small engine repair services, located in a separate building across the parking lot. Very reasonable and pretty prompt. Lots of parking all around the building. I recommend this store!

Best customer service in Spooner, WI! They carry everything and are genuinely helpful.read more

I want to make a compliment about Sam in wall coverings. I…read moreasked him if he could try and find an electric cart for my husband. He diligently checked. Some minutes later I was in the grocery area looking for grape jelly. Once again he looked and also showed me an option. He was very courteous and kind. He deserves a raise ! Delane J

How do you describe greatness? A nostalgic trip?…read moreBeauty and wood chips? and let's not forget the Christmas Wonderland. Menards. Although the theme song doesn't make sense, we're not saving big money, we're spending it! Love walking these halls. -The Tight Squad

This place saved me. We came to our cabin Memorial Day weekend and our fridge had pooped out…read moresometime over the winter. So on a Friday afternoon of Memorial Day weekend we were able to get a new Whirlpool fridge delivered to our cabin just after 6 pm. I did have to pay the guy a little extra. However, Yourchuck's was not willing to do a delivery that weekend. Plus the appliance selection was better at Jenneman's than Yourchuck's. Definitely will come back because of the willingness to help.

Huge store with a bit of everything. And lower prices on exact products from other stores in town…read more Case in point, I picked up a Marine Stabil at a nearby hardware store. $15 Same product and size here, $7.50 They even have shoes and some clothing. Duck blinds anyone? Huge selection outside in the parking lot.

Of course things always break down on Holidays, or weekends...in our case, it was both! Our hot…read morewater heater, for in-floor heat, stopped working on Thanksgiving Day :(. I tried to call the company that made it, to ask about warranty...but they were closed for the holiday, until Monday...can't wait that long in this weather! So....we went in to L&M, where we bought it 6 years ago. Bob and Laurie listened to our dilemma; turns out there were 3 days left on the warranty! Not only did Laurie send us home with a replacement water heater, she allowed us to keep the defective one until we could transfer the fluids! We are so very lucky to have this store, this staff, in this small town! They could have easily said, "sorry, we can't help you until Monday." #smalltownbighearts THANK YOU!! Dwight Anderson and Cindy Fuller Hayward, WI

Best hardware store ever! Nice people, helpful and knowledgeable. Can't recommend this store enough…read moreif you are looking for anything for your home repair needs!

Best customer service for any sporting department I've been to. I needed a few firearms shipped…read moreacross the country and it was top notch service. Jamie helped me out and made it very smooth. I can't speak to their actual firearm prices but the service was enough to make me go back! Highly recommend.

Always been very happy working with Arrow Buiding Center. Everyone treats me well and if they don't…read morehave something I need they are eager to help me find it, no problem with returns, and reasonably priced. Delivery guys are fantastic also!

Went to Arrow in Spooner this summer to get help with a project we were working on in the area and…read morethe employee working the counter was unhelpful and it felt like we were blown off because we weren't contractors. We ended up going to the competition and received excellent service there.