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    Arriva Travel

    2.7 (15 reviews)
    Open 9:30 am - 6:00 pm

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    The Upper Class - Get Away For The Day - meet new people on great trips to Broadway, festivals, day cruises, museums, food tours and much more!

    The Upper Class

    2.3(3 reviews)
    5.3 mi

    I still cannot believe my experience with this outfit! I tried to get some information about a trip…read moreI had booked up - and paid for All I wanted to know was what time the trip was set to leave -because one place on their site stated it leaving at 9:45, and in another place it was set for 8:15 -- both departure places and date the same. I had tried on three separate occasions to reach someone by phone: a Friday(once), the following Monday (twice). After receiving no reply to my calls, and knowing absolutely nothing about the reputation of this company, I began to feel something was not right., so decided to visit their office - which turned out to be merely a post office box drop. This latter fact, while not a problem by itself, but coupled with the non-response to my calls, made me very uneasy. I returned home and tried once more to reach someone by phone. On the second try, the phone was answered . I started to explain that I had left numerous messages, but had received no response, so decided to visit the address given on their site. With that, this person immediately lost it, screaming at me for going to their "place of business". He would not let me explain why I was concerned about getting no call-back, but continued to rant across my voice, even though I shouted over his voice to try to get him to just listen to me. He just kept screaming about why had I visited their premises (mail box ). He went on and on (and on) without letting me say one word -- and by the way, I never did get the chance to ask for the information I had originally called about -- did the trip leave at 9:45 or at 8:15 ? I managed to understand over his bullying temper tantrum that he was inordinately fixated on the fact that I had visited the premises --WHY??? He carried on like this for several minutes before he hung up the phone. So, while I can say nothing about the quality of their actual trips, (because I never got the chance to sample them), if the experience I had in simply trying to talk to them, I strongly recommend that you do not contact them by phone or, God forbid, admit that you visited their premises (mail drop). If the same "prima donna" male answers you, hang up just as fast as you can :-)

    This company has no concept of customer service. My sister was detained by traffic on the Tappan…read moreZee bridge and because of this my sisters and I were 3 minutes late getting to the meeting point. There is no way no way to phone them. When we arrived the bus had already left. We are not asking for a refund. Just a voucher towards another trip/

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    The Upper Class - The Upper Class is a family owned company.

    The Upper Class is a family owned company.

    The Upper Class - Meet New Friends on Exciting Bus Tours

    Meet New Friends on Exciting Bus Tours

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    JustIn Document Passport Visa Expediting - PASSPORT PHOTOS in office

    JustIn Document Passport Visa Expediting

    4.6(12 reviews)
    3.8 mi

    This place is a life saver, I, was one of those stupid people who didn't realize that my passport…read morewas about to expire in like 3 weeks and I had a trip planned, and paid for. The staff at Justin was amazing. They were so professional and so calming. They first told me, I got you. It's all good. They took me through the process step by step, took the required photos and got my information. All in all I got it. P.S. I had to get a visa for China and the website was overwhelming to me. But have no fear, Justin documents to the rescue. To get all the paperwork for our visas would have been a nightmare. Again they were indispensable. We got everything we needed and there were no problems.

    I cannot say enough great things! We have a family trip to Mexico coming up and I didn't realize…read morethat my passport had expired because we lived in a time warp during the pandemic. I called around various services and really liked Jackie who I spoke with at Justin Documents. She immediately was calm, collected and reassured me that they could take care of the passport renewal in time. When I went to their office with the materials I needed to provide, they were beyond helpful, evaluating every line of my documentation and even my passport photo to ensure that no small detail caused my renewal to be rejected. I got them everything on TUESDAY morning and they had my new passport that THURSDAY! I was amazed. And while the service isn't cheap, it's on par with or less expensive than many competitors. So glad I took the chance on them!

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    JustIn Document Passport Visa Expediting - China , India, Vietnam, Brazil, All Visas ! RUSH SERVICE !

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    China , India, Vietnam, Brazil, All Visas ! RUSH SERVICE !

    Arriva Travel - travelservices - Updated May 2026

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