Tl;dr don't go to this salon if you have ethnic hair, DO NOT get it cut here. They don't listen to you when you tell them to dry cut and can't seem to get it evenly cut. Let me start off by saying, I get a hair cut like once a year. I don't care about regular hair upkeep much, but I was looking to make a big change so I decided to splurge and go to an upscale salon. I sat down with the stylist who insisted on washing my hair before she cut it. This was a problem for two reasons: 1. I had gotten a babysitter so I could get my hair cut, and washing wasn't something I had accounted for. Plus, I had washed it before I came. 2. I have ethnic hair, but straighten in so often times people can't tell. Washing, blowdrying, and straightening would take way too long and usually hair stylists don't even do it right. The hair stylist insisted anyways and I thought she must know better. Come to find out, the charge by the minute for blowdrying and straightening. How convenient. After almost an hour and a half of washing, drying, and straightening (two people going at it at once), we moved on to the cut. I had long hair and wanted a significant amount cut off as well as an undercut with a simple design cut into it. I confirmed this with the stylist before we started and she said she could do it no problem. When she finished cutting and trimming down my hair in the back, she informed me she had cut it too short and wouldn't be able to do a design. I took a look at the back of my head in a mirror to find she had basically shaved me bald. It looked so bad, not at all what I had asked for. The undercut grows out, it's not visible unless my hair is up, so I figured it wouldn't be a huge deal. I was disappointed, but continued. She cut my hair and went on to trim in layers as I had asked but couldn't seem to cut the sides evenly. She cut and cut and cut until I finally stopped her because I wasn't going to have hair left by the time she was done. It was uneven, choppy, and I was out $60. I got home and even my boyfriend was shocked at how bad it was. I decided it wasn't anywhere close to what I wanted and called to get a refund. They said they would have the manager call me back when she got back into town. I waited the three days and heard nothing. When I finally got in touch with her, it was a full week later. She was nice enough on the phone, but told me they wouldn't be able to give me a refund because the stylist had "done the best she could to fix it." She said they could offer to have me come back in to fix it, but I told her that wasn't possible because she had already cut off all my hair. There wasn't anything left to cut. She then offered store credit, but by that point I was pissed and didn't want their salon to have any of my business. After a lot of arguing, she finally agreed to a refund, but it had to be in cash. I'm not sure why, but that's the way it had to be. I got my cash refund and that was the end of it. I was really dissatisfied with the cut, but the service was maddening. I wish the manager had been more accommodating and respected my wishes in the first place. read more

I'll be honest, I may be a little biased but here's my story of going to Array. I was down at Westminster for school, and didn't want to go to my normal lady in Draper, and that's when my mom reminded me that my cousin Tonni worked at a salon downtown. Honestly, Tonni is one of my favorite cousins in general, so I figured if nothing else I would get to spend an afternoon with her, and that would be fun. Instead, I got to hang out with Tonni and get the best hair cut of my life. I got there and I told her what I was looking for, and she went straight to it. The wash was wonderful, and I got to lay down; and she literally told me to stop lifting my own head (You know how when people wash your hair you lift your neck up a little? Ya, she wouldn't let me do that). Then she cut my hair and it felt so nice and healthy after, it was wonderful. We took a picture and sent to our grandma, and moms, and everyone loved it. Tonni really is insanely talented, knows what she's doing, loves what she's doing, and just so nice; and honestly just a really great person. I would recommend her to anyone and everyone. I'm really bummed I'm not up there for school anymore, since I'm further away, and getting my hair done there would just not make sense. But if you are up there, I would tell you to go check them out! read more

If you are looking at reviews of Array salon and see anything below a 4 star rating it was from the previous owners when it was Jagged Edge. The salon was recently sold and changed hands to Ashlee and Bryan who are nothing short of amazing when it comes to hair. Ashlee has been doing my hair for 2 1/2 years now and I trust her implicitly. I will never go anywhere but Array. The one time I ventured somewhere else in the last 2 years was a total disaster and Lexi (who is also fabulous) ended up having to fix another "salon's" disaster highlight job on my hair. I love everything about Array. All the stylists are super friendly and sweet. Tonni has a station next to Ashlee and she cracks me right the hell up every time I'm there. Lexi is ultra cool, Bryan is soft spoken but it's clear he has a passion for great hair, Toby is super fun and spunky and Tyler can turn a rat's nest into spun honey. I recently made a huge change to my hair and Ashlee was so excited mid haircut that she stopped to tell me how fabulous my hair was going to look when she was done and she was right. I love to see my stylist excited about what she does and everyone who works at Array loves what they do. I would recommend them to anyone!!! read more

Array Salon is a trendy high fashion place that makes even everyday people feel comfortable. I'm such an ordinary, every day person, that I was a little nervous walking into such a trendy place, but I was so warmly welcomed, that the nervousness quickly vanished. On our first visit, both my son and I got our hair cut. My cut w/ Tyler was great. I got exactly what I asked for. My indecisive son had his hair cut by Matt, who did an AMAZING job. It was by far the best cut my son ever had. Matt skillfully combined what my son wanted, what I wanted and what looked great. I can't see me or my son ever going to another salon. Try it, you won't be disappointed. read more

I have had the best experience here than with any salon I have been with for over 20 years. They are very professional and everyone is so incredibly nice and accommodating. I went to Hanna this last visit yesterday and not only was she extremely detailed on what I wanted but made sure I was happy and comfortable along the way. I can honestly say it was the best cut and color I have ever had. Highly recommend her and this salon. You can't go wrong at Array. Great stylists, environment and very happy with my cut and color. Thanks Array and Hannah! See you in 6 weeks. :) read more

Morgan is literally an angel with scissors, she made my hair look the best it's ever looked in my entire life and she's phenomenal at listening and checking in on what you want and amazing at following up with references, she always ensures she's doing the best job she can and once you tell her your vibe she can emulate it perfectly, she's also really nice to talk to, she has recommendations on where to visit nearby and her interests are lovely, i recommend this salon so much and i regret going anywhere before it because it's so top tier and not extremely pricey read more

Wow!!! That's all I can say. I had a hot date last night, and needed a haircut at the last minute. I found this salon on Yelp, and decided to check it out. So glad I did. Tonni was AMAZING. I sat down and told her to do whatever she thought would work for me. She said, "ok, let's bring SEXY back." She did just that. :-). The only sad thing I have to say is I'm from out of town, 2,000 miles away actually. But if and when I'm back in SLC, i will DEFINITELY be back. Thanks to Tonni, and to everyone else who works at this incredible salon. Much love..... read more

I've been coming to Array Salon for years & I wouldn't trust anyone else with my ridiculous hair requests, specifically Katie Neville. She literally works miracles on my hair every time & blows away all expectations. My hair is naturally dark brown & she has me leaving as an ash blonde bombshell. It was a 6 hour process but I got three incredible head massages out of it & the results were totally worth the time. I'll stay at the salon for 24 hrs if it means I'm going to get the results that I always get from Katie. read more

I love Array Salon- I always get exactly what I ask for and am always pleased. I feel I can trust my stylist, that she will give me what I want and not just whats in style. She documents and creates a profile of what I like so that it is always awesome. Ashlee is the BEST. I was just there last Friday night and they had a Happy Hour where all styles and makeup apps were 1/2 off- Way cool. I couldn't resist the offer and had such a great time, too. I felt like a million bucks! read more

I had the pleasure of working with Hannah at the downtown location. I had asked her for a Bailage coloring treatment and showed her the photo I had found for inspiration. She was so accommodating and asked me so many questions that I wouldn't have necessarily asked. When she was done I was in shock of how much my hair as transformed and it wasn't damaged. Honestly one of the best hair experience I have had in a long time! I would totally recommend her to anyone! Mariah! read more

I recently went in for a men's cut, and Angie did an outstanding job. The great service began with a relaxing hair wash, complete with a soothing head massage. During the cut itself, Angie was engaging and interactive from start to finish, and my hair has never looked better! Her humor made the time fly by, and I will definitely request her again the next time I go into Array. read more

Madison is the best! She always does my cut & color perfect! She takes such good care of her clients, too. She keeps you in the loop about everything she's doing to your hair so you don't have to worry! She even taught me how to style my hair after the cut & color! I will go back to her forever now because she knows what she's doing & I don't have to worry! I love her!!! read more

I went to Array last week and I had a great experience. I really appreciate the time and care that Angie put in to my haircut; she asked me a few questions about what I wanted and had some good suggestions. Angie was professional, thoughtful and easy to talk to. Everybody in the salon was really friendly and made me feel comfortable. I definitely will go back again! read more

Hannah is amazing! I am also a hairstylist and could get my hair done for free; but I choose to pay Hannah. I know it will will be done right and the money is worth it to me. She uses different levels of developer through out each section it insure that my hair isn't damaged. Her excitement and knowledge for color is impressive. Array Salon is lucky to have her. read more

Bryan has done my hair for the past 7 years and has never dissatisfied! I have had many hair styles through the years and he is always up to date with the current trend and my trends. The salon atmosphere is fun, chill, and the staff has a fun time together. I always recommend Bryan to everyone I know. I highly recommend him to you! read more

I've been going to Array for several years now, and I've always been happy with their work. They always strive to provide great service, and not just the haircut, but your entire experience...from when you schedule an appointment, to when you pay for your validated parking. Thank you again! read more

I have been going to Angie for the last two years, she is an amazing stylist. I always leave with a smile on my face!! I love that Angie takes the time to get a deep consultation, asks me what im loving about my hair & disliking & makes sure she can fix all that for me! read more

It was an amazing experience for me. I came in with a new hair do in mind and a "what if" attitude. And Tonni did an amazing job! It looks better than the picture. Her and all the workers were amazing and nice. She really made me feel welcome. I would love to go back! read more

Trust, knowledge and skill is everything you want in a salon. These guys have it. I've never had a bad experience here. The owners are constantly taking classes to stay educated and up on current trends. The atmosphere is always inviting. read more