Overall, I'm really happy with my quartz countertops from Integrity Stonework. The quartz looks…read moregreat, it was cut well to the shape of my kitchen, and the seam between 2 countertop pieces is practically invisible. The process from enquiring to ordering was very straightforward and easy to engage with. I was able to go and view the quartz prior to them cutting it to shape. The only road bump we hit was with installation. For the most part it was a good installation job, but it turned out that one of my cabinets was a bit higher than the others, which wasn't visible with the old counters. The installation team pointed out to me that they had to put an additional piece of wood under the counter in that location, but they didn't point out that it then made that counter higher than the others, and I didn't see that when they showed me. I only noticed the height difference after the installers left. My feedback is that I would have liked the installers to have been more explicit about this height difference before they glued the quartz down. I was relying on Integrity Stonework to be the experts for this installation, so trusted that they would point items like this out. After the installation, I had to pay an additional company to come in and remove the countertop to adjust the cabinet before gluing the quartz down again as Integrity Stonework did not offer to come and fix it, despite my request to them to make good on this. To be fair, the installation team did point out a different issue with countertop leveling in a different part of the kitchen prior to gluing items down. I think the height differential was just an unfortunate hiccup as part of this journey, so be thorough and ask to check the countertops prior to anything being glued down!

We had Integrity Stonework install a new quartz countertop in our kitchen and are extremely happy…read morewith it. They were a pleasure working with from selecting the stone in the office, measuring our kitchen, to installing. We had a sort of non-standard window shelf that we weren't sure how it would turn out, but they gave us a few options (with drawings, measurements, and schematics so we could see in detail) for the raised bay window. Installation was quick and easy. We're very happy we went with Integrity.

north cascades concrete treated me like family. I had multiple other bids but felt they were worth…read morethe money. They were prompt, clean and orderly, and got my project done on schedule. They left me with a beautiful product that i will use daily for years to come. Brandon talked me through every step of the process. gold star service.

Brandon McNally was initially quick to respond to texts and calls. As time went on he continually…read morewas not making it to the project when he said he would and I had to keep rescheduling with the trades that were coming in behind him. To this day he has still not finished the job and we started May 10th 2026. Jordan and his crew were conscientious and considerate. Our original agreement was to complete a sidewalk and the patio and the retaining walls. I later added modifying my deck. I did engage my attorney yesterday to see what next steps are to get Brandon to perform. Brandon called my phone twice recently and didn't leave a message about what he was calling about. Then he scolded me about not returning his calls. I informed him if you do not leave a message. I think you butt dialed me. I'm not going to waste my time returning a call when I have no idea if you intended to call or what you were calling about. I do know that he likes to fish and hunt and will drop what he's doing to go do that. I did give him a number of opportunities to make good and not breach our contract before engaging my attorney. I did include a few photos for reference, but they're a number of other items still needing to be completed. Not happy!

I accidentally gave this company a one instead of a five. They have done a wonderful job for me in…read morethe past and I will hire them again,

Two different bids-…read more Trees- BIG CEDARS. Came out to bid, gent was professional and very knowledgeable. Fair pricing. Husband just didn't pick them of the five bids. Not about money. We went with arborist. Deck bid- Building a large floating deck for base of greenhouse. Very high bid for labor, bid was not detailed enough. Didn't break down ttl cost lumber pkg, labor cost was only thing detailed. Got vibe they didn't want to communicate or interested in job. This is incredibly important job to me so went with different company.

These guys are amazing! I'm so glad I have them to help me with all of my yard & property needs…read more They can do absolutely everything! They are so smart, work together so well, very organized & efficient. They are so easy & nice to work with, very considerate kind, patient & accommodating. They are extremely knowledgeable about all aspects of the jobs they offer, & they do them all very well. I'm very pleased with them & their work. Their prices are reasonable by the hour & by the job. I hope to never lose them! They are such hardworking, efficient & very humbly talented contractors. Thank you, Wilmer, Alfredo, Rony, Luis, and anyone else that has been part of the crew. I appreciate you all. You're the BEST!!!!

I cannot recommend this company based on the really terrible customer service I received. I was…read moregoing to hire them for a stair project and all I needed were the details (how many steps were in the plan + materials) that I could send over to the HOA for approval. They came out, gave me an estimate, and I was ready to move forward with the project, but for some reason, they had a really tough time providing these basic details. I was very patient and understanding, even when I emphasized that we needed the stairs to access our crawlspace for additional house work (mold remediation). Unfortunately, I was met with repeated promises to follow up that never happened, spanning over a week. I get that businesses get busy, but communication and follow-through are a pretty basic part of customer service. I gave them multiple opportunities to simply send over the information I needed. He said his email wasn't working, so I asked if he could just send the info over via text. He said he would and that he just needed to finish something up and then nothing. Based on my experience, I would not recommend them. If they are willing to be this unreliable before a project even begins, I can only imagine how difficult it could be once hired. Large landscaping projects require a certain level of trust and reliability and unfortunately, my experience gave me neither.

In Spring of 2025 we got a multi tier retaining wall done that was almost as long as our property…read moreline, with stairs put in. We love it! No problems within the last year. Compliments from the City of Everett and many family/friends. We look forward to working with Jesse and his team again, they were very nice and professional. We have referred neighbors/friends to Mack Dirt Works.

Mack Dirt Works just completed a system of four functional retaining walls and a backyard drainage…read moresystem for the hill behind our house. The project took three weeks. Jesse was friendly, responsive and easy to work with. Any problems we noticed were addressed as soon as we told him. The crews we had here were hardworking, professional and prompt. Communication was good, and the final result is stunning. They were more expensive than some other bidders, but well worth it.

These people are a waste of time. I can't even get a call back! I had measured and photographed the…read morehouse and the work that need to get done and sent all that info and they won't even return my email or call.

These people are not of their word. Unfortunately. They take forever to get out to your house for a…read morewarranty job. They did the job fine. But didn't come back to get the remains of the old material, as that was part of the deal. Faulty product and flaky people. Seems to be a trend of businesses these days. Pretty disappointed.

We couldn't have had a better experience. Both our general contractor and our designer…read moreindependently recommended Ivan. He helped us through a project (fixing bad work done by a previous, unscrupulous contractor) that became more complicated than anyone had anticipated. He is gracious, kind, detailed and his rates are very reasonable. Highly recommended.

Done Well should be renamed Did Extremely Well! In dealing with contractors for decades in building…read morea new house and major renovations/modernization of a 60's house, Joshua and his team ranks absolutely top! Or in my father's language "He shows himself a workman well approved!" (2 Tim 2:15). Let me enumerate some observations: * He asked knowledgably probing questions to insure that his crew does "What you want" and not "What you said" * His quote broke down the work into good layers. This caused us to realize that some of our asks were expensive but a sufficient economical alternative could be done * He owns and transport his own equipment. Many contractors rent out and that both increases bids and often left work unpolished because the equipment was due for pickup by the renter. * Many minor "tunings" were done during the work. Items not asked for -- but things he saw that would make things better for us -- at NO ADDITIONAL Costs. Example, we ask for new gravel UP TO our parking area (which was in good shape) -- he bought in two additional loads of gravel and recovered the parking area. The wife was absolutely delighted. * At the end of every day there was an email about the progress and what was planned next. During work day, he would respond within an hour when we sent an email. * He was glad to quote on minor additions (for example, removing a range fence and rebuilding it 20' further from the road). Work started promptly. * He hauled away a pile of old appliances at no cost. Our request was to clear 50' of trees and vegetation around our building for better protection against wild fire. Although we have Hardy (concrete) Sidings and metal roof we want that extra margin [if only for insurance purposes], This house was custom built for the wife's health issue. We then ask him to "fix 600' of access road that had become a bumpy ride as it aged over 16 years, similarly removing vegetation on both sides for 20'. The wife was ecstatic with all of the work done. Done promptly and at the quoted price. For a couple in their seventies -- we were double pleased about hiring Done Well and intend to make him our first call for future work.

Josh reclaimed my field and cleared a fence line on my property. He did an excellent job at a fair…read moreprice... he even threw in a couple extra projects when he had finished early. Overall I would highly recommend this company and will be using his company in the future for a couple more projects.