My first visit to Discount Tire and I have to say I was very impressed…read more I was greeted immediately and was given a quote for the work I wanted done. During the work they saw an issue with my lug nuts that I also remembered having trouble with but had forgotten about. There was no pressure to replace them but wanted to make me aware of the issue. So I let them replace them. These guys hustle and do excellent work. I also like that they play music in the shop. Keep up the great work!!!

I got a flat and live a few hours away from here. I came here to see if they could patch my tire or…read moreget me a new one so I could get home and the customer service was above and beyond! A new fan of here for sure.

Pretty good at majority of things but unless you sit there and wait on your car then youll be there…read morefor hours was waiting for over 4 hours for my car to get a simple tire rotation done and had went to get breakfast and never got a call from them i called 3 times and finally got it done after hours but other than that pretty decent company

Very helpful. Fast service at a very good price. If you need new or used tires this is the place.read more

Started coming here 2 years ago to get all of our cars inspected the lady at the front desk has…read moreALWAYS been rude she has no respect nor has manners. By working in the front your the first face clients see. Manager has always been nice but unfortunately we cannot keep putting our money somewhere we are not welcomed.

We were traveling out of state from Tennessee and had some issues with our ABS sensor on our 2016…read moreToyota tundra. We stopped there because it was the closest thing from where we were having our issue. Within 15 minutes they had the truck looked at and the problem diagnosed. They were fast and friendly, and got us on our way. THANK YOU!

We hit a deer on the intestate 10 hours from home. They got us right in and on the road again. Good…read moreservice and good price. I would use them again. JPB

My truck overheated on the side of the mountain and had to be towed in. They were able to order the…read moreparts I needed and make the repairs in well under 24 hours. I give them high marks for being forthright and fastidious!

We were driving through the area heading to Lexington,KY to start our vacation, when the alternator…read morequit working. Paul and company stayed late on Saturday to replace the alternator so we could continue our trip. They were awesome to work with. Saved our vacation.

This place is AWESOME. Jenny was fabulous. Tristen and Keith were awesome!!!! 100% recommend…read morethis place!!!! Couldn't ask for better service!! 5 Stars PLUS!!!

Rude as hell when I called to inquire about fees. the girl on the phone wouldnt answer questions…read moreand when I got frustrated she got an attitude. I will never use this company for a damn thing.

From the owner: Whatever your towing needs might be, Bradley's is here 24 hours a day, 7 days a week for you!…read moreWhether it's a local tow or a long-distance tow, we've got you covered. We also do recovery, tow-outs if you are ever stuck, lockouts, tire changes, and much more.

Place opens at 8 am. 3 service members standing in the shop as I arrive through the shop. Stand…read moreat the counter for 10 minutes, hit the assistance button. Waited several minutes more as someone comes from the front. Do you see where this is headed? 1st person here, over an hour for an oil change and tire rotation. How valuable is your time?

Would rather give ZERO stars. Feb 18 I came here after calling from I-81 to have my right rear tire…read morereplaced after finding the correct tire in stock via the Walmart website AND calling ahead to confirm. On replacing the tire they said that the tire pressure monitor needed replacement, too; and I okayed the additional work. The shop could not get the tire pressure monitor system to reset. Almost three weeks later while I was on business in Richmond, the steering stability warning light came on. I took the vehicle to a local dealer where they found that THE WRONG SIZE TIRE had been installed by Walmart and the 'new' tire pressure monitor was defective. Trying to resolve the situation and get my money back for the latter repairs has been an ordeal. Over a dozen calls so far, still no $$, only their internal insurance claim process.

I got a flat tire near them and ended up getting all 4 tires replaced there. It was a disaster…read more Here's what was wrong: 1. They did not bolt on the key nuts and did not put the key back in my car 2. It took them 2 days because they forgot to do the inspection the first day 3. They charged me 2x/ tire the price on Tirerack. 4. They put on the summer version of the all weather tires I requested

Donnie and his crew have always been honest and forthright with our whole family since we started…read moregoing to them for car repairs in 2006. I have seen some minor mistakes occasionally, like we all do, but nothing major. Jeff even crawled inside my car engine block looking for an AC leak one time for a couple of hours. After not finding anything I wasn't even charged labor for it. I could recall a number of stories like that but in general... quality work for a reasonable price.

Had a tire rotation at a different shop, started knocking when I left work a few days later…read more Eavers was close by so stopped in to see if they could look at it. It was the end of the day and I didn't expect that they would look at it the same day, but they did. They figured out that the lug nuts were loose on one tire and they tightened them and checked the rest of the tires. No charge, no appointment, and I was in and out in 15 minutes.

I called Eavers for assistance with my Ford Escape and was told to bring it in for a diagnosis. I…read morewas assured they would have an answer within an hour, but it ultimately took about seven hours. Their labor rate is $150 per hour, so timely and accurate communication about the status of the vehicle was especially important. The issue was determined to be the water pump, but the warranty claim was not submitted correctly, leaving me facing a $1,200 out-of-pocket expense. I explained that, as a mother of a medically complex child, coming up with that amount immediately would be difficult, but I could pay it within a week. I was assured that would not be a problem and that the vehicle would be ready by then. After having my car for approximately 2 1/2 weeks, I called to pay and was told the vehicle would be ready in 30 minutes. To give them extra time, I arrived two hours later. When I got there, they initially couldn't locate my file. Once they found it, no one could clearly explain the status of my vehicle. After asking to speak with someone else, I was informed that the repair had not even been started. The explanation given was that they had the wrong parts. Considering they had already had my vehicle for more than two weeks, this was extremely frustrating--especially after I had been told it would be ready that day. I asked whether the repair could at least be completed the following week, but was told they could not guarantee anything. I explained that this is my only vehicle and that I rely on it to get my daughter to her medical appointments at UVA. Rather than offering any solution, I felt as though I was being encouraged to take my business elsewhere as he dangled the keys in front of me. I have never had such a poor experience with a mechanic shop. Eavers used to have an excellent reputation, but my experience since the ownership change has been disappointing from start to finish. Charging $150 per hour creates an expectation of professionalism, communication, and efficiency that was simply not reflected in my experience. Based on my experience, I would not recommend them if they were the last shop on earth.