Amazing staff and great assortment of products. Great advice as well. Highly recommend.read more

Great store! More than always helpful!…read more The store is fantastic. Usually has most things in stock even hard to find items that you can't find in chain stores like Petco etc. , and one thing they have that doesn't exist in a chain store ---EXCELLENT CUSTOMER SERVICE! Anything you need they're extremely helpful and happy to find or get. I had my dog training classes here, and that's how I started coming to this location; but I have to tell you the customer service from the store is unrivaled. If there's something you need, just call and check on it. They're happy to check in stock, They also have a website you can order through that too, 99.9% of the time what you're looking for is a stocked item,and on the rare occasion that it is not or you have an item as I did a special cat food recommended by the vet they did not have on the shelf they called another location, had it there for me the next day! I also have a bad back and I cannot carry large bags of dog food for my dog....put my back out once they had the food delivered to my house free of charge which is a service they offer as well; if I go to the store, they are happy to bring it to my car for me if needed. In short, go here, I highly recommend it.

Puppy scam, Just got scam after I tried purchasing a puppy for my daughter. After I made first…read morepayment, they stop replying to my numerous text and emails. Please for your safety, Do not purchase from this website. You will regret it honestly. I could finally purchase from stiellecznar257@gmail.com George was referred to me by my coworker. Thank you so much George.

I never went in, just called them... and the interactions I had left me not wanting to deal with…read morethem at all... I spoke to three people, called two stores, was dealt with rudely, then left an email and someone named Chris called me back and the interaction wasn't any better. I simply wanted to know the price of a specific puppy, which they don't give out due to "store policy" (tho I note they do list prices on one or two online pups, so that's weird)... they give a heavy push for you to come in and meet the puppy before finding out what it costs. But I certainly am not willing to bring my family out to meet a dog that I don't know if I want or can afford... he asked me my budget (which is a sale tactic to qualify the customer) and I deliberately quoted low (3k) and he said, "don't come here if that's what you want to spend." Of course, that's not my actual budget, but damn, talk about alienating a potential customer... he was very condescending, arrogant and pushy. I was on the phone with this dude for 15 minutes before he could give me a price on a pup (and it wasn't the one I was asking about, but by now I just wanted off the phone). Overall, Chris was all output, little to no input. Just a lot of talk about how great they are, their big blue ribbon and so on... but none of it was what I wanted to know, which was how much a specific pup cost. Evidently the problems with this place lie with management, because every person I spoke to there was the same. They're a hard sell bunch, and they want you in the store, but if that's the case, why bother listing a freaking phone number, then? Why not ask questions and see what I'm looking for and try to help? I guess they're a big deal, but there's no way I would ever do business with someone who acts like a stockbroker or would I recommend anyone else to use this place of business.

Brought my Dog in for a bath and nail trimming. Made a 10 o'clock appointment to drop him off with…read morethe groomer. After inspecting him for any issues, they took him into the back. Leave for 5 minutes and Petco calls me. Let me state we have been going for over 2 years with NO issues. The groomer says I have to return to get my dog they are not working on him because he growled. "It's not safe for groomers or the dog." I had to go back. Waited over 10 minutes to pick him up, nobody at the desk. I had to call the store for a manager so I could get the groomer to come out with My Dog. He was happy as can be. The groomer said they couldn't work on him and I should see a vet. I picked up my dog, touched his paws, back, butt with no reaction. Even had the groomer touch him. She said the last groomer that saw my dog was fired for being rough with the animals and maybe she was rough with my dog. No manager ever came over and the groomer said "sorry maybe comeback next week for a nail clipping to start over". NOT GOING to happen, having family over for thanksgiving and will have to do it myself. I'm so very disappointed. Petco traumatized my dog for grooming apparently and nobody told me about her being fired until today. And when my dog walked in, btw, he rolled onto his back, as he usually does, and she touched him all over while his tail wagged. Something seems odd here.

ZERO stars!! I have been receiving grooming services for both my dogs, one 12 and one 7 for there…read morewhole lives. We followed the amazing PHIL to this location. Since the passing of Phil, we have gone through 3 groomers because they can't keep staff. I have always gone with the flow and understood. Today when I went to drop them off to the 4th groomer, I was explaining my one dog, 5 YEARS AGO, got a clapsed trachea she is totally fine but sometimes honks when stressed. AGAIN has been groomed for the last 5 years almost every 6 weeks. She tells me she can't her, its policy. There was no work around, no trying to help, just nope cant take, after 12 years to same place. MAKE IT MAKE SENSE!

Great place to bring the kids absolutely amazing love all the animals and the staff are super…read morefriendly

Nasty employees. When you ask a question they act like you walked into their house and are…read morebothering them.

I love to support small businesses and this is a great place to shop…read more They are friendly and helpful and have a large selection and good prices. You're business is appreciated here. Check them out!

Favorite pet store on Long Island. The owner is incredibly kind and knowledgeable. They special…read moreorder food for my k9 pack like it's not a problem at all. My daughter is always made to feel welcome and interact with the animals. Many thanks for their service to the community.

Store is always very clean and well stocked. Groomers do an amazing job and treat my dog so well…read more Staff is welcoming and helpful. I always have a pleasant experience there.

Best neighborhood pet store. I've been shopping here for years for my dogs. The staff are always…read morefriendly and helpful. I've asked them questions about items for my dogs, in particular recommendations for dog food and they were knowledgeable and very helpful. The store is also clean and organized. I will continue to shop here for my animals.

i concur with tina m it was a perfect experience dealing with alan... today is '2' weeks we have…read moreour male cavapoo- jr is 'great' ..when we got him he was about 8weeks old, weighed in at 6.2lbs.. today at the vet 7.2 pounds... in some months when we can jr a companion , we will def call alan.. one other comment directed to alan... its been '2' weeks, and i would have thought u would have reached out to us to see how puppy is doing, and ask us to post a glowing comment for puppyguyz.. in any case above is our comment... thanks

Perfect experience from start to finish! Alan is wonderful!…read moreWe received Chewy our mini poodle at 2 months old & he is doing great!!!!!!!!!

Good store, they have dog food.. reward program kinda wack but I'm just buying food..read more

Large selection and they usually have what I need. They open at 9:00am, but today, no one there…read moreuntil 9:15. No biggie, but a little frustrating.

If you are reading this, your search for dog training stops here. This is the place you need and…read morethey will change your life! This sounds a little over the top BUT I'm not lying. I tell our trainers Katie and Nicole all of the time that they are life savers. We brought our puppy here at 1 years old - a small wild, energetic Jack Russell who knew every time I was on a video meeting to bark his head off and embarrass me EVERY TIME! Walks were out of the question since he would pull on the leash to the point he would choke himself... sitting on the deck was a nightmare in our own backyard because he would bark at the wind (yes, the wind), the leaves moving, the birds and obviously the neighbors. Does this sound familiar? I questioned my decision of getting a puppy and then I found Max K9. We did a 3 week Board & Train where I was super hesitant of dropping him off (because no one wants to leave their baby anywhere), but they were so good with sending video progress and pictures and including my husband and I in the process. I joke with everyone that I think they implanted a program into his brain! Lol! The transformation was unreal. We were instantly able to communicate with him and actually go on a walk.. outside in the real world. What a breath of fresh air, literally! Max K9 has given us the ability to live an active lifestyle and have our pup enjoy it with us. Hikes, traveling, morning walks, trips to the store, brewery visits, long car rides out of state... you name it. I would do it all over again if I had to without a question. So if you've made it this far, thanks for reading. I hope this helps you make your decision to having a better relationship with your pup and enjoying life with them every step of the way.

The BEST training service you will ever use. My fiancé and I rescued a large rotti mix, Keiko, in…read moreJanuary. We were having trouble trying to help him adjust from living in the south on a large property to living in a one bedroom apartment with cats and a smaller back yard. We were set up with our trainer, Jim, he educated us on how to handle Keiko properly (from basic obedience to different enrichment), build a better bridge of communication and help with his confidence. Our last session Keiko even decided he was going to try one of the obstacles from maximum K9's agility course (no prompting from us) shocking both me and my fiancé. Safe to say Keiko loves Maximum K9 as much as we do . Since our training we have been able to do so much more and get Keiko better involved in our activities (which we know he loves). They also have so many great treats, toys, and training tools for those at varying levels in their store portion.