Very experienced installer .great price and on time .would highly recommend using this glass…read morecompany

From the owner: Penobscot Auto Glass is your one stop shop for mobile windshield repair and replacement. Service…read morethe Penobscot county and surrounding areas we come to you! Call today for an estimate on your windshield project. No crack or chip too small for our team- service is the goal.

5 star all the way! Had to visit Safelite after a rock kicked up and cracked my wife's windshield…read more I stopped in for advice and the employee was very helpful. Went home and called my insurance and was able to get an appointment the next day. I arrived 30 minutes early and they got me right in and out within 20 minutes! Can't ask for better service than that!

Well they are the only glass place around....that I know of. Customer service is out sourced and…read morethey order based on the VIN. This led to corporate ordering the wrong piece of glass! Probably only reason for 3 stars. Value is good and yes they will come to you. It is a National brand and they have a ton of commercials and a catchy jingle.

I was quoted 250$ over the phone for a windshield replacement. This was cheaper than the 360$ quote…read moremy insurance gave me , so I figured why not. Once the repair was made I was hit with a 542$ bill! I explained that I was quoted $275 all in, over the phone . To which the gentleman replied " I don't know why you were told that" and he then held the machine out for payment. I was shocked . I needed my vehicle that day and felt backed into a corner. I angrily paid the bill and left. I was under the impression auto repair shops are required to provide consumers with clear and accurate information about repair costs to ensure transparency and fairness. According to the Financial and Consumer Services Commission of New Brunswick, repair shops must provide a written estimate for repairs exceeding $100, unless you decline the estimate and instead agree on a maximum amount you are willing to pay. Which we did not. Even If I received a written estimate, the final charge should not exceed 10% above the estimated amount without my prior consent. Buyer beware.

Great service! I didn't have to wait long and they did an excellent job on my windshield. They had…read morethe best price after getting quotes from 5 places around Fredericton. Very friendly staff too!

P.Glass has met all of our glass needs. Be they house windows, double glass, automotive glass, and…read morespecialty glass such as pellet stove door glass. Great location for Arrostook county. Friendly employees, call for an appt. or get it done in your driveway.

I'd keep the substance but remove calling his wife a "bitch" yourself. Quoting what the manager…read moreallegedly said is much stronger and keeps the review focused on what happened. Unfortunately, I can no longer recommend Portland Glass of Presque Isle. The first time they replaced my windshield, I had a great experience. The work was good and the customer service was great. Unfortunately, once something went wrong, my experience with this business completely changed. I dropped my 2017 Jeep Cherokee off for a windshield replacement and paid a $500 deductible. I did not expect to get my Jeep back with approximately $1,000 worth of additional damage, adhesive/glue residue, damage to the vehicle, issues with interior controls, and now concerns that the windshield itself is not sitting correctly. What has been even more upsetting is how I have been treated while trying to get answers. The staff has been extremely rude and disrespectful, and I will admit that after repeatedly being spoken to that way, I became frustrated and rude in return. I have never had a company make me feel the way this experience has. I had legitimate questions about who would be repairing my Jeep. If damage occurred while my vehicle was already in their care, I think it is completely reasonable to ask who would be doing the repairs and why I should feel comfortable trusting the same location to work on it again. Instead of answering those concerns professionally, I felt I was met with hostility. I also raised concerns about the way a staff member had spoken to me. During that conversation, the manager informed me that the employee was his wife and yelled back at me, "Oh yeah, that bitch is my wife." That interaction only reinforced my concerns about how this situation was being handled. At this point, I do not feel comfortable dealing directly with the Presque Isle location or allowing them to perform additional work on my Jeep. I have photographs, estimates, receipts, and documentation of the damage and my attempts to resolve this. I brought my Jeep there for a windshield replacement--not to leave with approximately $1,000 in additional damage and questions about whether the new windshield was installed correctly after already paying a $500 deductible. I am asking Portland Glass corporate or a district manager to step in and handle this professionally. I am not asking for anything unreasonable. I simply want the damage caused while my Jeep was in their care to be properly addressed so I can have it repaired somewhere I trust.

Three years ago Dana's repaired the front of our car after a collision with a deer. A few months…read moreago I noticed paint peeling from a section on the front. I stopped at Dana's to see if I could get it touched up. After an inspection, I was told that yes, it was peeling and it was covered by their warranty, and when could I bring the car in? I brought it in when we arranged it. They had it for two days and when I picked it up it was not only fixed, but the car had been cleaned inside and out and polished -- it looked better than it had since the day we bought it. Cost? $0.00. Would I recommend Dana's? Just ask me.

From the owner: Our facility features state-of-the-art equipment and our technicians are highly experienced. We…read moreprovide complete collision repairs and automotive painting along with a plethora of support services like 24-hour towing. Our specialties lie in services such as Scratch and Dent Repair, Vehicle Paint, Paintless Dent Repair, Windshield and Glass Repair, Insurance Claims Support, Waterborne Paint Procedure, Scratch and Dent Repair, Chipped or Cracked Glass Repair and Full Windshield Replacement. Call us for an estimate today!