Very experienced installer .great price and on time .would highly recommend using this glass…read morecompany

From the owner: Penobscot Auto Glass is your one stop shop for mobile windshield repair and replacement. Service…read morethe Penobscot county and surrounding areas we come to you! Call today for an estimate on your windshield project. No crack or chip too small for our team- service is the goal.

5 star all the way! Had to visit Safelite after a rock kicked up and cracked my wife's windshield…read more I stopped in for advice and the employee was very helpful. Went home and called my insurance and was able to get an appointment the next day. I arrived 30 minutes early and they got me right in and out within 20 minutes! Can't ask for better service than that!

Well they are the only glass place around....that I know of. Customer service is out sourced and…read morethey order based on the VIN. This led to corporate ordering the wrong piece of glass! Probably only reason for 3 stars. Value is good and yes they will come to you. It is a National brand and they have a ton of commercials and a catchy jingle.

Solid choice for your window and glass repairs in Calais. They are are in high demand so you may…read morehave to keep on them to get your project done, but worth it in the end.

Customer service what's a very negative experience. Dropped off the window was told two weeks…read moredidn't hear anything went back "oh" another week. Went to pick up the window and they said "oh" and another week. No consistency. We picked up the window after 30 days we figured it was too long winters coming.

I have hated the lighting in my 2500HD since I bought it. I've talked to Brandon a couple of times…read moreabout lighting upgrades but was always apprehensive to spend the money. Recently I was driving down a dirt road on a rainy night and was fed up. I sent Brandon a message and he immediately responded. I asked him to get me a full set of high/low/fog. I have had multiple sets of low end "eBay" LED lights in the past and I've done my research on why LED lights have never been a good option. With these cheaper knockoff lights, the light pattern was scattered and didn't give me much down-road visibility. Let me tell you... the quality of the lights North Lighting Concepts installs is astonishing. They have a clearly focused beam and amazing visibility. My low/fog setup is more impressive than my original high beams. It was easy to set up an appointment and I had my truck back within a couple hours. I would recommend these lights to anybody. Thanks again, Brandon, a job well done

From the owner: Customize your ride with North Lighting Concepts LLC. We offer personalized aftermarket lighting,…read morecar wraps, window tinting & more. Call today to get started.

They treat you like family. I took my "new" used car there for a second opinion on a cut in the…read morepaint and some scrapes along the underside of the door. Not only did they do a thorough assessment and give me an estimate, but they also gave the car a once over and gave me their opinion (which I trusted). Needless to say, I bought the car and took it right back to them to get the side door fixed and repainted.You would not be able to tell the difference (and it was a satin pearl white color-not easy to match with all of the shades out there these days!) Tony and his team want to be sure you are a happy and satisfied customer. I definitely am!

Do NOT Trust Bernache Autobody…read more I honestly don't even know where to start with how bad my experience was with Bernache Autobody. It's been almost six months since I took my truck there for repairs after hitting a deer, and I'm still finding issues that they caused. In fact, they've caused more damage to my truck than the deer did! Here's the situation: I hit a deer while driving at 40 mph. The only damage was a dented front bumper and some broken plastic in the grill. I continued driving my truck for weeks after, and then went through my insurance to get it repaired at Bernache. After about three weeks, I finally got my truck back--and it was an absolute disaster. The bumper was crooked, they used zip ties to fasten the wheel wells, the headlight wiring was just hanging underneath the truck, the fog lights were crooked and nonfunctional, and there were missing bolts and nuts throughout the front of the truck. This was not professional work; it looked like a child had put it together. Naturally, I sent the truck back. After another week, I got it back, and the problems only got worse. The headlights were now full of water (they claimed it was because the insurance provided cheap ones) and the daytime running lights were flickering. To top it off, my truck threw an engine code related to the radiator louver--a part they had touched. So, back to the shop it went. ....My truck is relatively new and had been in immaculate condition before the collision. After the third time I got it back, I realized they had replaced several front grill pieces with cheap aftermarket parts, which weren't even damaged in the collision. It felt like they were just trying to cut corners at every turn. Frankly, I feel like they're scamming people. The work they did is subpar at best, and I can't imagine how many other customers have left that shop thinking their vehicles were repaired by professionals, only to find out they were hastily thrown together with zip ties and inferior parts. I would not trust Bernache Autobody with any vehicle. If you care about your car or truck, go somewhere else.

I was quoted 250$ over the phone for a windshield replacement. This was cheaper than the 360$ quote…read moremy insurance gave me , so I figured why not. Once the repair was made I was hit with a 542$ bill! I explained that I was quoted $275 all in, over the phone . To which the gentleman replied " I don't know why you were told that" and he then held the machine out for payment. I was shocked . I needed my vehicle that day and felt backed into a corner. I angrily paid the bill and left. I was under the impression auto repair shops are required to provide consumers with clear and accurate information about repair costs to ensure transparency and fairness. According to the Financial and Consumer Services Commission of New Brunswick, repair shops must provide a written estimate for repairs exceeding $100, unless you decline the estimate and instead agree on a maximum amount you are willing to pay. Which we did not. Even If I received a written estimate, the final charge should not exceed 10% above the estimated amount without my prior consent. Buyer beware.