I go in-store and purchase certain flower bouquets that are already premade. My favorite are the round flat bottom bouquets. Those usually go for $35 and the flower ranges are gorgeous. Martin is always so nice and helpful. Flores muy lindas, voy en persona a comprar ramos ya hechos. Es muy agradable servicial y amable el Martin! read more

Aroos Flowers - Flat bottom bouquet - Florists Near Me - Santa Ana, California

Such a lovely lady working in the shop. She helped me pick out the flowers. She swapped out a vase for me. The total was $81.94 for this arrangement. It was gorgeous. Very happy and will definitely be back. Great price. read more

Aroos Flowers - $85 dollar flower arrangement. Stunning. - Florists Near Me - Santa Ana, California

If I could give more than 5 stars I would. I found Aroos through a Google search due to their proximity to Fairhaven Mortuary and then called them after reviewing the photos of their work. I spoke with Martin and he was wonderful! Not only were they able to accommodate a very quick turnaround time but were willing to make the color adjustments I requested. I had seen an arrangement I liked but wanted it in all white. Aroos Florist executed my request to perfection: from the shape to the flowers and greenery chosen. Just beautiful! Thank you Aroos and Martin for your excellent service (and kindness)! read more

Aroos Flowers - Floral Spray - Florists Near Me - Santa Ana, California

My sister was doing her court house marriage around the block. I wanted to buy her a bouquet of flowers but called/stopped by 3 other flower shops before I came to this one. All the others said it was open but were all closed. The guy at the front made the bouquet right on the spot in front of us with the flowers we bought. The only thing we wished was for the bouquet to be a little bigger but it did the job. read more

Aroos Flowers - Florists Near Me - Santa Ana, California

Horrible flowers don't buy . It's my birthday and it should've been special . My brother delivered roses to my work . I received them and was not happy . He asked me to send him a picture he was like wth that's not what I ordered. He called and they didn't want to refund him but would give another roses . There were worst . I was so bummed to receive such ugly arrangement. They asked for the one they delivered first . Plus the writing on the card was so sloppy . I am very disappointed. read more

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I love the arrangement I ordered! Same day delivery for the birthday girl. They came out so beautiful. Will be using again in the future. read more

Aroos Flowers - Florists Near Me - Santa Ana, California

Ran into Aroos for some flowers! Other florists around Santa Ana were closed! Charlies whipped up 2 cute little bouquets! Nice guy and nice service. read more

Aroos Flowers - Florists Near Me - Santa Ana, California

I've never been so disappointed in a bouquet I've bought before. Half of the flowers in the vase were nearly dead already, with many of them not even being the same flowers (I'm aware of the replacement policy, but man, these did not live up to what was offered at all). The vase advertised wasn't even in stock, and they gave me a random one that didn't look nearly as nice. I paid $80 for the bouquet, but it feels like robbery: it shouldn't have been more than $40 with what I got. This was supposed to be the PREMIUM version, too! I don't think I'll ever be shopping here again. Not to mention, I still paid an $18.95 delivery fee despite picking up the flowers myself. read more

Aroos Flowers - Florists Near Me - Santa Ana, California

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This is a review about their crazy aggressive Drivers not their flowers! Am sure flowers need to be delivered but aggressively cutting through other cars, tailgating and driving like crazy is not acceptable. This guy was on I-5 tailgating and then went into the ramp almost banging onto another vehicle and then sped out trying to overtake cars. read more

Aroos Flowers - Cld not get a better picture of this crazily driven vehicle as my hands were on my steering wheel trying to be safe against this guy! - Florists Near Me - Santa Ana, California

My Mom got me flowers from this place and they were beautiful. It's been a week and they still look fresh. read more

Aroos Flowers - Beautiful arrangement - Florists Near Me - Santa Ana, California

Great service here, I did an order last night a day before mother's day, they delivered this afternoon around 12. My mom loved the flowers they came out great, I willl be going to this place again. Thank you! read more

Aroos Flowers - Sunflowers and card - Florists Near Me - Santa Ana, California

I will never order anything from this store. I was trying to help small businesses. Don't get tricked by their online flowers. I ordered the so-called "River came Cross" and they delieverd the smallest sympathy flowers I have seen from another planet. I'm am very disappointed!! read more

Update review: I spoke with the manager Martin (I believe) and he apologized but then stated the premium roses is a set recipe that is 24 roses. I asked him why the photo they advertise online is waaaaaay different than what was delivered. He said it's a set recipe and that was it. Offered to resend another order-I declined. I was so disappointed on the customer service and even more upset that he had the audacity to argue with me about the recipe with no real definitive reasoning as to why my mother got a standard looking bouquet when I paid for premium. I was being nice by asking for the difference of the above standard bouquet which was about 20ish dollars to be refunded to me. He said he would email me Monday and it has been now 3 weeks and NO REFUND WAS EVER MADE! So not only does this business advertise falsely compared to what you actually get....The manager will not keep his word and argue with the paying customer. Also I should mention that my Facebook review he or someone who runs their page commented by insulting me stating that I probably never give any good reviews. He clearly doesn't understand the premise and basis of reviews. If my mom received the bouquet they advertised they would have got a good review. BUYER BEWARE!!!! I do NOT know how this place has 5 stars...let alone still open. I got up at 530am to place my mother flowers for her wedding anniversary. Mind you this is the first anniversary since my dad died. I called at 130 to check the status and the guy I spoke too was clueless. Put me on hold to eventually tell me they didn't see it and that it will be taken out in an hour. I call back in an hour to check the status...because they were to be delivered to my mother's office and she would be leaving work in an hour and half...and the lady passed the phone to another lady who was more clueless than the guy I spoke to. She could not tell me what orders went out other than the last shipment was already out for the day. I asked would I be notified if it was delivered and she said "I don't know that information probably not." I asked if this was standard protocol and she said "I don't know..." given the meaning of these flowers and believe me that was disclosed with no sense of urgency to help me further....I. WILL. NEVER. ORDER. FROM. HERE. AGAIN. If the flowers do not look like the "luxury" flowers I purchased at 120 dollars I will be demanding a refund. HORRIBLE. HORRIBLE. HORRIBLE. CUSTOMER SERVICE. read more

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I was looking for a big bouqfet for an affordable price and find the perfect present for a special friend!

If I could give ZERO stars I would. Found them online as they are near my wife's job. I ordered a bouquet for delivery on Valentine's Day and it never showed up. . I called multiple times and finally got someone at 4:35 PM who promised that it was on the way though he never asked my name, order number or anything so how he knew that was beyond me. . After griping he took down my info and said he would call me back after he spoke to the delivery driver blaming delays on the rain. There isn't that much rain in the world. . Well, Valentine's Day came and went with NO FLOWERS!!! I showed up to the store today to get my refund and supposedly the only person who can process a refund isn't there today. Then, all of a sudden he'll be back at 4 PM. . This has been the WORST flower buying experience of my life. RUN don't walk AWAY from this place. read more

From, Vida Gratitude and appreciation for Aroos Flowers & Martin. Their/His professionalism and customer service were above and beyond what I expected. He made an arrangement that was serene and beautiful. I highly recommend Aroos Flowers to any one for whatever the occasion. read more

I just wanted to say what a great experience I had working with Celia to fill a rather difficult flower arrangement order! Thank you so much ! Delivered on time and beautiful!! read more

I have ordered flowers to be delivered, and I've been impressed each time. The flowers always look fresh and designed nicely. Thank you for making these a special gift each time! read more

Paid extra for Valentine's Day flower delivery. Day came and went. Nothing delivered, no phone call or status update. Wife's smile a little less curved by the end of the day. Credit card charged. Phone call to store is met with a person who barely speaks english. She keeps trying to hang up the phone and urges to call back when her supervisor is there. Hopefully I can at least get the money back at some point. As for Valentine's Day, we will never get that back. read more

This is the worst flower shop I have used. I had place an order for flowers to be delivered at a viewing at 4:00 once I arrived to the viewing at 5:30 the flowers weren't there yet! I called the flower shop to question they said "I'm sorry I will have them there ASAP" which was a lie 6:00 came NO FLOWERS so I called again and the person who answered said "they will be there in 15 mins" I have to wait 15 more mins when the flower shop is only 4 mins away from where the viewing was taking place? Finally the flowers arrived at 6:40ish. So disappointing! The flowers where delivered TWO HRS LATE! read more

Great staff and amazing variety! The flowers looks and smell amazing! Thank you to Martin and his team you guys did amazing read more

Aroos Flowers - Florists Near Me - Santa Ana, California

I called the day before to place a last minute order for my wedding bouquet and they did exactly what I asked for. It was so beautiful! I wanted something simple but cute and they did exactly what I requested. They are so nice and polite definitely recommend them. I will be back for future purchases read more

Aroos Flowers - Florists Near Me - Santa Ana, California

Order some flowers from Martine last minute for Valentine's day and gave him an idea of what I wanted and they turned out beautiful highly recommend this flower shop read more

Aroos Flowers - Flowers from Aroos they were beautiful and arrived on time - Florists Near Me - Santa Ana, California

I would like to personally thank Aroos Flowers for making our bouquet. Long story short, my wife forgot her bouquet on our wedding day and Aroos Flowers was able to quickly make us a beautiful bouquet on short notice with the right colors on our wedding day. You guys are amazing Thank you! read more

I just have to post this because this awesome couple came through for my family in a bind. The morning of my sisters wedding day, she realized she forgot to get a bouquet for the tea ceremony in the morning. Everything is closed in the morning on Sunday's. I called in, and the owner picked up his cell and said he would drive and meet me there since it was an emergency. The husband and wife came in early, still in sweats, and made a beautiful two dozen rose bouquet for me. They were so nice about it too. I've never given a review while at the business and this deserved one for the amazing customer service early on a Sunday morning!!! read more

HORRIBLE!!! Never again will I purchase from this location. I ordered a premium bouquet to be delivered for mother's day and received a disappointing item. I decided to drive to the shop after I got out of work and showed them the picture of what I had ordered vs. what was delivered to my mom. The employees at the shop stated they might have delivered the wrong item to the wrong place. I told them to just fix the problem and I would be on my way. They made the new bouquet and it still looked small compared to the picture but I was just done with everything already. They still had the nerve to ask if I could go pick up the other bouquet they had given my mom and bring it back. Waist of time, waist of gas and money. Don't buy from this place. read more

Aroos Flowers - Florists Near Me - Santa Ana, California

The person that helped me called it a "tax", and it seems instead to be a charge for using a debit/credit card. Not sure if it's changed in the last 2 years, but if you are charging that fee it needs to be posted and Disclosed before it is charged on your card. read more

They delivered an amazing display of roses to my wifes work on valentines day within hours of me calling them.

I came in with my friend the bride for a veil, they didn't have what she was looking for so they custom made her what she wanted!! The women who work here are so kind and the bride was able to negotiate a great price ($40) for a custom veil!! We were recommended to come here by a seamstress at one of those expensive chain bridal shops. read more

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First time ordering from Aroos Flowers. I ordered an arrangement on-line and it was delivered the same day. The arrangement was exact to the picture online. Very satisfied. I will definitely be using Aroos Flowers again! read more

I was disappointed when I bought flowers from this place during Mother's Day. They were really overcharging due to the holiday for very plain and simple arrangements that I could have purchased for half the price from the grocery store or from street vendors. I was desperate and ended up buying it, but not again. On top of that, the person taking my order did not ask me how many flowers I wanted in each bouquet nor did she give me options. But claims that I did. She also wanted to charge me for 12 roses when in fact they only used 6 and the rest were carnations. I understand they're young and they're learning, but they seemed to be annoyed when I questioned on what they were trying to sell me. read more

Posted to Facebook Feb, 17, 2018: I ordered flowers for my boyfriend's mother since her birthday is Valentine's day. I was looking for a local store near them so the flowers would arrive on time and with everything together, so I picked Aroos since they had five stars on google and facebook and everywhere else I saw them. They're also right down the street from where my boyfriend and his mother live. I placed my order online (Teleflora's Victorian Teacup Bouquet) on the 6th of February asking for the delivery on the 14th. AND I remember clicking the no substitutions button... I kept checking my email expecting something to be wrong with my order since I asked for it to not be substituted. The 14th rolls around and I've been waiting all day for these flowers to show up at her house. I called the store twice earlier in the morning and no one picked up. I tried again in the afternoon and a gentleman picked up. I asked him about my order and he was clueless and tried to check his system before telling me that online orders where still on the truck and he had to check if it was still there and they'd be delivering soon. Hours go by and still no flowers! I call them again and a different gentleman picks up and he's even more clueless. He tells me they're already out delivering, the truck left two hours ago, and it will be there in 5 minutes. at 7pm I called again... The second gentleman picked up. I asked him about my flowers and how come they haven't been delivered yet and he's still not sure what to do. He tells me that the delivery is 5 minutes away from the house and it will be there shortly and then he takes my number down to call me for confirmation of the delivery. At 7:30pm the flowers finally arrive... 7 at night. I've been waiting all day for these flowers to show up for my boyfriend's mother's birthday and they arrive at night. AND to make matters worse they substituted the entire arrangement. Instead of the floral printed tea cup, she has a cheap looking striped vase. And the roses aren't cream and pink, they are pink with dark pink tips. I waited all day for these flowers, and they aren't even what I ordered! Btw No one has called me back at all! Update as of Feb, 25, 2018: Due to a request from the store on facebook I called the store again. A man picked up and "transferred" me over to someone who could help. A Gentleman called Martin who oversees the store and isn't a manager but helps the managers out, offered me a refund. Out of a $54 order, he said he can only refund me the amount for the vase which is only $7-$10... or another flower arrangement (which after last time- no more flowers from here). He wasn't entirely helpful and wasn't the friendless and he really kept making excuses about the mistake. "It's the busiest day of the year" "They didn't check the online order" "substitution are used in every flower shop" It goes on. As someone that's worked in retail and understands how busy things can get for different holidays, there's really no excuse for not checking the details of an order. Still pretty upset with this flower shop. I won't be ordering from them again. However all I can honestly thank them for is getting the refund done on the same day. read more

I'm very happy with Aroos. Last minute order request was prepared and delivered no questions asked. The price point was perfect and the bouquet was beautiful. I would highly recommend. Also, the gentlemen I dealt with were very very kind and were attentive to letting me know when they arrived. read more

I have flowers delivered every week to my place of business. They are creative and beautiful. I always look forward to Monday morning to see what they will have created for this week. The flowers always last until the end of the week without wilting or looking old. They always use appropriate themes for the holidays. Very prompt and competitively priced. Would recommend every day!! read more

Corsage for prom bought here. Think the language barrier caused some issues with the look of the final product. It "worked" but not exactly what we asked for. read more

I was looking for some flowers late sunday, I found Aroos Flowers very nice flower arrangements at an affordable price, costumer service was great and they helped me find exactly what I was looking for. Thank you very much Aroos, keep up the good work!!! read more