I have dine here more than 5 times (my friend really likes this place).
I just don't understand why so many people like this place... let's weigh the pro's & con's
Pros:
*serves food
*serves booze
*takeout package goods (beer only, 12 bottles max per person per visit)
*wide variety of wing sauces
*TV's
*decent eye candy for staff (not all but a good number)
Cons:
*Food isn't great (not even that good). I had the wings which were kinda dry and I asked for extra wet and there still wasn't enough sauce coated on them to cover the whole wing. The pulled pork wasn't that bad but nothing out of this world. And although the pork was okay, the bun was completely soggy upon my first bite. As a foodie this is sacrilege.
*Expensive - this is not NYC people. don't charge me for celery or blue cheese with my wings! These things should be included-- these are not "extras"
*2 different beers at 2 different times were flat. Got the coors light pitcher deal, the beer was not only warm ("the coldest beer in town" yea right) but flat. I poured my first glass with no bubbles whatsoever. Happened another time with Miller Lite-- I think it is their tap system or kegs.
*there is a smell at the bar everytime I go and it is because they are not mopping up with bleach as you should at any bar. With a bar, liquids spill and get on the floor, slip mats, & counter tops. You need to wash and disinfect ALL of these things.
*There are flys/gnats at the bar and more in the bathroom - do they ever clean this place? I know bugs happen but every time I go? You guys need to call an exterminator pronto.
*getting takeout package goods is such a hassle. The girls will not serve me for at least 5-10 mins when there is no one else in need of attention-- they are just talking to each other or texting on their cellphones. I know why they do it-- because they think I am not going to tip so it is a waste of time. First off, nice attitude in a customer service type job. Second, I always tip at least 20% (yes, even on takeout goods because it is tough being a waitress, they live on tips!) but not when you can't even make the effort to do your job. And you should realize that I may come back to your establishment so wouldn't you want to keep me happy? hahaha, yes, I should have known better. ahhh
*Let's get to this "eye candy" Yes, some of the girls are attractive but they are so phony and just want a higher tip that it backfires in my opinion. Plus, there is nothing but lonely, slobbering guys hounding them which basically makes this a sausage fest with female servers. Their skills for this type of job are lacking (see above) and I would honesty want a less attractive female (heck, even a guy!) if they could consistently remember my order once I have given it (or just write it down), ask me if I need a refill when my beer is getting low and not have me wait 20 min after my meal to clear my plate. Oh, and some napkins would be nice when I get my plate of wings! No clue how this place is still open.
I avoid going here and do not recommend this place. But hey, you make the call.
update 5/20/2011
So I came back here and my experience wasn't so bad. I had the chili which was good and I ordered the sliders which were fine. It was trivia night so there was a lot of comradery which helped.
And the server was really nice too. So what's the gripe you ask? My credit card was overcharged by $7. I contacted the manager who said he would handle it. 10 days later I call back and the same manager informs me that he lost my information I gave him the first time and to give it to him now. I do and he promises me for a second time to handle it. Months later and I still never got the chargeback.
It really wasn't worth me to dispute the charge with my credit card company for $7 but I thought I would let others know to check their credit card charges once they go home (my receipt that I signed was $20 including tip) but it was charged $27 when I got my statement in the mail. read more