Thoroughly enjoyed my first visit here. Easily found a parking spot reserved for day spa visitors,…read moreand was genuinely greeted when entering the reception area. While guided to my locker and given a robe and slippers, I was offered a mimosa, wine, or other menu drink. Opted for a warm drink at the snack and beverage station. Shortly afterwards, I was summoned and led to my appointment. The massage with Matilda was divine. Because massages are often not long enough, I strongly suggest scheduling a longer massage when time allows. Afterwards, my friend and I sat in the sauna. Appreciated and loved the basic yet luxury products available for use. Simply needed one of the hair brushes, a hairband, and bobby pins after utilizing the shower. Before leaving, we returned our locks and keys. Everyone was wonderfully helpful. Already pre planning and looking forward to my next visit.

Muses is truly a sanctuary of self-care for my wife and me. We love the variety of services, and…read moreit's my go to place for a great massage. The men's locker room is also fantastic, with a sauna, shower, and all the toiletries you could need. The front desk staff is always so welcoming, and I was especially impressed when Des remembered us from our last visit and remembered that we were celebrating my wife's birthday. She even asked how the rest of the celebration went! It's those little personal touches that really stand out and show that they genuinely know and remember their clients. Highly recommend Muses for a relaxing, top-notch experience!

I booked services at La Peau in Fresno for a bachelorette party of six. The week of the event, I…read morecalled to modify just my massage because I was five weeks postpartum, dealing with a painful PUPPP rash and stitches in my back from a biopsy. I asked if there was any way to adjust my service, and I was told they would work with me and that the owner would call me that week to discuss a solution. On the day of the appointment, I received my facial (which was fine) and was told again that the owner would reach out soon to arrange something for the unused massage portion. But I never received a call. When I followed up afterward, I was told that because I booked in a group, they would not offer any accommodation--such as store credit or gift card--even after explaining my medical situation. Given that I personally spent $360 and our group spent around $1,800 including tip, I expected a basic level of compassion, especially for a postpartum mom with an ongoing medical issue. I wasn't looking for special treatment, just a reasonable accommodation for a service I physically could not receive. Unfortunately, the lack of empathy and unwillingness to work with me given my specific situation was deeply disappointing. I won't be returning, and I can't recommend this spa. Attached is a photo of what my back looked like the evening before the massage (mind you, this was all over my body).

Shockingly Rude Receptionist Grace (Serena) -- Didn't Even Get to Have My Massage…read moreUPDATE: read owners response at end!!!! I've never left a spa in tears before, but my experience at La Peau Day Spa today was awful -- and I didn't even get to have the massage I booked because of how disrespectful the receptionist, Grace, was. I called earlier in the day to book a same-day lymphatic massage and asked if there were any October specials. Grace told me there weren't, which seemed strange for a spa but I booked anyway -- a $180 service for 2:00 PM. When I arrived, I had to get Grace's attention to check in. While in the restroom, I saw a sign listing October specials -- including a hot stone massage for $140 (normally $160). When I mentioned it, politely, just to make her aware, she got very short with me. I even said I didn't want to disrupt my therapist's schedule, but she snapped, "Do you want to change it or not?" Eventually, she tried to change it, then told me she couldn't because that therapist doesn't offer that service. I said that was totally fine -- I was looking forward to the lymphatic massage anyway. I also had a gift card from one of their events and asked what services it could be used toward. She kept contradicting herself, couldn't give me a straight answer, and started texting without looking up or responding to me. I even complimented her nails to lighten the mood -- no acknowledgment, no eye contact, just more attitude. By this point, I was uncomfortable but trying to stay polite. When I finally went back with the massage therapist (Marissa, who was lovely), Grace/Serena (the fake name she gave me when I asked because she knew her behavior was disgusting, which I did say but never did I say anything towards her or call her names, I did tell her she mad me uncomfortable and was disrespectful) she kept interrupting and acting like there was some big issue when there wasn't. I was actually shaking from how she treated me. In the end, I was so upset I couldn't go through with the service. Grace "Serena" told me I "made her uncomfortable," after I let her know how much she was upsetting me and making me uncomfortable... which was completely backwards, she sounded desperate to keep herself out of trouble-- I had been nothing but courteous. I even wanted to tip Marissa for her time, but Grace wouldn't allow that either. I will never return to La Peau Day Spa, and I hope management sees this and provides Serena with serious customer service training. No client should be treated this way -- especially not in a place that's supposed to be about relaxation and care. Update: Management /the owner saw this, called me, defended Grace and lied to me... then proceeded to tell me she knows people at Yelp and will be sure to get my review taken down!!!

Arliz was my masseuse and she was amazing!! She massaged and popped every single spot that needing…read moreadjustment. She was so friendly and communicative about everything she was going to do, couldn't have been more grateful for my first visit! The environment was very calming, I felt secure with the privacy drapes they had, and everything that went into my overall comfort while visiting.

My massage today was horrible. My masseuse was not consistent with the massage she gave me today…read more It was my first time with her I believe. Even when I told her I had arthritis to my lower back and I don't want her stepping on me, she stretched me and put her whole weight on my lower back. Then there was a period where she was working on my left lower leg and it just felt like she was just lightly rubbing on it as if like she's distracted on her phone or something. It was a good 5-10 minutes before I told her to move onto my feet. And whenever she put heavy pressure on me, I would tell her and she would just laugh and jokingly put super light pressure in response. I told her that if she is going to put pressure on my bones then it is going to hurt. She needs to learn to massage the muscles and not the bones. And that was not even the end of it, I planned to not give her any tips due to her poor performance today and when I went to go pay up at the front, I only paid for the massage session and gave no tips, I was attacked by the front lady saying that I never tip when I come, which was a complete lie. I have tipped many times before and this session with the masseuse was bad. This place craves for tips and is very rude when they give you poor performance and you don't give them any tips.

Erin was amazing! She created such a calm and relaxing environment. She let me rest quietly…read morethroughout the entire massage while still checking in occasionally to make sure the pressure was just right. I will absolutely recommend her to others and will definitely be returning!

I arrived at Estancia 15 mins. Early Cisco Gomez was waiting for me. My experience was very nice…read more As he has few years under his belt which shows in his work. Very professional and wants his people to have the full experience of his services. I will be returning and let others know about Estancia! There was great positive vibes here. Most staff said hello or had a great smiles. I had my hair trimmed and color done. It was so cool. Cisco assessed my hair and recommended a 6 and 7 and the color came out so nice!!! And I had NO helmet head either! Please try this place you will be very happy

I was visiting my sister for Mother's Day from out of state. As a "treat" I wanted a cut & color…read morefor my sister and had my doubts I would find anyone in such a short notice. I was elated to discover that Amenities was available and Jason had an opening. - First let's note the beautiful scent that hits your nose upon entering the spa. We were immediately greeted and offered cool refreshments; it was a blistering hot day in Fresno. Jason was a true professional. He listened and made suggestions for my sister Stella's hair that had been neglected with numerous "home" coloring attempts. It is not often we get so lucky in life. Jason is a true professional who will listen to your needs and possess the knowledge to make suggestions. Jason is an extremely well-rounded hair specialist who I personally look forward to scheduling an appointment for myself! On a final note, Jason is now on my speed dial for future appointments for my sister. ;D

I am very disappointed in the service provided, horrible.I am a returning customer and spend quite…read morea bit of money there. I bought a make up line that was offered during my spa day; Jane I. I had a horrible reaction to the make up after wearing it three times pimples- boils to my face. I was informed no refunds, which should be I BLAME THE MANAGER AND CLERK, for bad service I should have received store credit , instead they tried to push more of that make up line on me- I have sensitive skin that the makeup line didn't go well why would I want to buy more. Shame on your poor customers service. I'll never buy that make up line again it's not g Mari

I had an 80-minute massage and it was amazing. She did a great job focusing on my tension areas…read morewhile still keeping the whole experience very relaxing. She also has great energy and a really pleasant personality, which made the experience even better. I left feeling refreshed and so much better.

Does it exactly as the sign says cry baby in put you to sleep from a well deserved massage.read more

I'm glad I finally had the opportunity to try this place, I really appreciate how clean and…read moreprofessional everything is, I have had Massage by two different providers there, Kate is exceptional! Very attentive and strong as well... This location is definitely the best that I've been to in this area...

I have now been about 8 times and honestly have had some of the best massages of my life here. Kate…read morein particular has extremely strong hands as I like deep pressure and have a lot of knots. She is absolutely fantastic!

literally lost track of time! gina checked me in and we got…read morestraight to work! i work 2 jobs so i rarely get to treat myself. after eying this place online for almost a year, i finally brought myself! we did a scalp scan to see all the built up oil and dandruff i had, and afterwards we got started on the head spa! i got a great hair wash, massage, and even facial with gina! got in my car and immediately called everyone and giggled about how soft and clean my hair/facial left me feeling

First off, I'll start with the good. The place is clean, and the staff is friendly. Appointments…read moreare on time. I bought two luxury packages for my husband and I as an anniversary gift, after reading the reviews. I wanted to love it, after a stressful quarter at work and a day off to relax, I thought this would be just the thing. It started out well. Low lights, quiet music, then a cell phone went off, not silent. It was the woman's phone who was doing my treatment. Ok, I'm thinking, maybe an emergency, you never know, let's give the benefit of the doubt. She answers the phone and walks out of the room. She comes back we get back to the treatment, another phone call, then a third. She takes the calls each time and walks out of the room. A man comes into an adjacent space next to ours and his phone is dinging as well. Now, that is not the salon's problem, but after the fifth interruption to what is supposed to be calm and relaxing, it's anything but calm and relaxing. The package is supposed to come with a shoulder and arm massage. I didn't get that. All in all, not what I expected or paid for.

Such a lovely business with tons of services available and some that are not offered so often like…read morethe Buccal massage. Paow was just wonderful and provided a great massage and relaxing atmosphere. Quite a drive for me out on North Fresno but worth it.

I've been looking to get a facial for the longest time! I have hormonal acne with combo skin, and I…read morewas looking to receive a facial to declog my pores. I've spent months searching and I found Paow on Instagram! I discussed with her through text and a phone call to book my appointment. The moment you walk in the building, it feels so relaxing and clean. Paow immediately greeted me and took me inside to discuss the different options on my skin care and facial. She gave me in depth insight on what I can do to better my skin care and routines, super informative and I learned so much with just that discussion. I decided to go with the Hydrafacial and it was so worth it! Paow is very gentle and does an amazing job at making you feel relaxed and comfortable. She also makes sure to let you know what steps she's taking so you don't get caught by surprise. I was there for a total of 2 hours and I felt at ease the entire time; I fell asleep a few times too LOL. After my facial, my skin looked amazing! All of my pores were declogged and my face has never glowed so beautifully. I highly recommend coming to Paow for all of your skin care needs!

Dalia is incredibly knowledgeable and very attentive to your particular needs. I thoroughly enjoyed…read moremy Deep Tissue Massage. Her spa is cozy, clean and very inviting. She takes time to explain why she is addressing a particular part of your body if you have any questions. You may think the price is a bit steep, but it is worth every penny. I'll be saving up for my next massage from Dalia. One of the top 10 massages I've ever received, and I am a Certified Massage Practitioner. Thank you, Dalia. I'll be seeing you again. I highly recommend giving her a try. You too will be looking forward to your next session.

I had a 60 minute facial. It included a neck, arm and foot massage. The facial was amazing and…read morewell done. The massage was an extra bonus. The technician was professional and made the experience comfortable and relaxing. Can't wait to go back. This is a hidden gem