Great and compassionate dentist with awesome office and other staff. Highly recommendable.read more

No need to worry about a dental visit at Huffman Family. Dr. Damien and his staff are not only…read moreprofessional, thorough, and good at what they do; they are nice and fun to be around.

full disclosure; i…read moreonly sought this business because it was closest to me. i didn't care about reviews i just needed something close by in case i had to walk or uber. the staff here is top notch. TOP. NOTCH. full stop. i haven't had any treatments yet, but after my new patient check in/up type deal they made me feel very confident that they'll be able to handle all of my situations. i can count on one hand how many times i've been to the dentist. i let a lot fall by the wayside while paying for other expenses. i was ashamed and embarrassed by how bad i let my teeth get and i was so anxious. when dr. romero called me back i was instantly in tears. ashamed that i could no longer hide the broken teeth. dr. romero went into soothing mode without missing a beat. i'm a pretty tough person and don't let pain or insecurities show much at all, but i was very, very overwhelmed. EVERYONE was kind and accommodating. EVERYONE was patient and thoughtful. i had someone bring me an anxiety toy, she also brought me a warmed blanket and pillow. if you have anxiety you are alllll too familiar with how cold things can quickly get. a warmed blanket! dr. romero was such a breath of fresh air. i didn't feel judged, i felt supported and understood. his bedside manner is top notch. what a gem of a person. when it came to the financing part of the appointment liz was also, very kind. gave a few options and was to the point. explaining things in a way that made sense and wasn't too overwhelming. all in all, i am so very lucky i picked this place and got the doctor i did. everyone here is so wonderful. everything was clean. i have zero complaints.

I had an appointment for a general cleaning but the Dentist, Erin Farmer Evan, did a exam. She…read morepoked on my gums so deep and insisted I need a deep scaling. She sent in the financial guy to talk me into it. He said it would be $480 something and my insurance would cover the rest. I said no, I'm only there for the cleaning. She would not do the cleaning. My gums were so sore after her exam. I don't have bleeding gums or anything wrong with my gums. They just wanted to make money off me. I called my insurance company and a deep scale would only be cover if it was approved by insurance first. So glad I said No. Still looking for a good Dentist.

What should have been a routine visit turned into multiple return trips due to issues caused during…read moretreatment, along with repairs that didn't hold. Even more concerning was the lack of acknowledgment and accountability from Dr. Loren when things went wrong. That level of care is unacceptable. You should be able to trust your dental professional--especially with something as important as your smile. If you're like me and rely on coworkers' recommendations for where to go--and where not to go--consider this one of them. I won't be going here.

I'm writing this review to advocate for another patient whose experience with this dental office…read moreraises serious concerns about both quality of care and accountability. What should have been a routine teeth cleaning quickly escalated into a series of preventable issues. During a standard visit on April 2nd, the hygienist chipped the patient's front tooth (#8) while flossing--despite being informed ahead of time about existing resin work on both front teeth. This alone reflects a lack of appropriate care and attention. The patient was then required to return the very next day (April 3rd) for a repair--and was charged for it. Just three weeks later, on April 28th, the same repair failed completely, requiring yet another visit. At this point, the situation had already become frustrating, but it worsened significantly during the follow-up. While repairing tooth #8 again, Dr. Loren chipped the adjacent front tooth (#9) and did not acknowledge it. The patient only discovered the damage by requesting a mirror and had to point it out themselves. Even more concerning was the initial response--denying responsibility and suggesting the damage existed prior to the visit. Only after being confronted was the issue addressed. This pattern--causing damage, charging for corrections, and failing to take accountability--undermines patient trust and raises red flags about clinical standards and professionalism. Dental care requires precision, transparency, and responsibility, especially when dealing with highly visible areas like front teeth. Patients deserve providers who stand behind their work and communicate honestly when something goes wrong. Based on this experience, that standard was not met here.

For as many years as my family and I have been going to Fitzgerald Family Dental, Dr. Fitz and his…read morestaff continue to go above and beyond to make sure my experience is the best it can be. They work with my schedule, my insurance (& the several changes I have had to make over the last 3 years), and always take the time to explain everything to me. I appreciate everything about this practice!

Friendly staff, never had to wait more than 5 minutes. I felt confidant in the services I was given…read moreand feel they truly care about giving great, affordable service. Highly recommend!

The front desk strikes again. They fraudulently processed a charge for thousands of dollars and…read moretried to stick it to my wife and step-son. They were refusing to provide the documentation that the "error" was corrected. The Constable went to the office, asked about the invoice, they zeroed it out in front of the Constable, OK. Then the office had both her and my boy trespassed. lol.

Took my daughter in to get her teeth fillings. She just turned 5 years old. I was told by the…read moredental assistant that the dentist didn't allow parent/guardian to be in the room while the procedure was being done "Fillings". This didn't sit right with me, so I spoke with the dentist, and she allowed me to sit in the room! During the filling, after oral sedation, they placed her in a full body restraint as "Safety measure". Which was fine, she was sedated and didn't realize she was in restraints.

Everyone was super nice…read more The lady that took care of me (I'm assuming it was the dentists assistant) was super careful and very nice Cleaned my teeth very nicely and didn't hurt at all. Doc didn't really show up much but he was nice too Had my appointment at two got there in at 2:15 but that's alright They have cool screens where you can see your own teeth with a camera

When I say everything was taken care of in one day OMG I'm so happy we found this place!! Office…read more was very modern and clean. Hygienist & Dr. was very informative! They was able to work my kids in for all their sealants on the same day which I was grateful for because my schedule can be very busy. Looking forward to future cleanings and treatment here! My kids was extremely happy when they left especially my daughter with her hygienist (Jessica) took really good care of her, showed her pictures on the screen, made her very comfortable and even gave her a blanket!! Staff was extremely helpful.

This dentist office is amazing! They are polite, punctual, and get the job done! Dr. Pham is…read morediligent and seems to really care about what she does. Judy G. the dental assistant is so kind, great at her job and will have your teeth squeaky clean. Definitely recommend this office!

The staff and the Dr here are the worse, to say the least. If you want a pleasant experience, don't…read morelook here. I specifically told her I did not want to fill a wisdom tooth and that I wanted it extracted. She just looked at me dumb. Honey, if there are hard to reach for cleaning and flossing why would I want to fill that? I wonder is her pocket book has anything to do with her decision. Another situation is where I've been asking for a clearance for my daughter to get braces and I've been waiting for over two weeks for something they keep saying they will do by the end of the business day. They want you to leave a voicemail and they will call you back, yeah like 4 days later. This place is a huge inconvenience and only operate on there times. Smh. This whole practice is Pathetic.

When I first started going there the service was pretty good, I don't know what happened they are…read morepitiful now. if I were you, I wouldn't even look that way. The staff won't answer the phone they lie to you about calling you to go over your insurance and how much you pay out of pocket, the building is filthy. find another dentist office. I dropped West Lake Houston Dental like a hot potato,