The room had a patio but the door lock was impossible to open then lock back (spent 10-15 min…read moretrying to lock it back -need easier locks). They have heaters in rooms but they need to be marked on/off because the numbers are rubbed off. The room is spacious with lots of light. Overall fancy hotel & bar but were asked to leave dinner and go sit at the bar when we were done which seemed rude. The pool closed at 7:15 pm and then at 5:45 pm on our second night. The beds were comfortable. Amenities included wash clothes, shampoo, conditioner, body wash, fan, full-length mirror, large TV, and bottled water. The shower pressure sucked but the water gets hot. Our toilet seat was broken which should have been caught by housekeeping. Overall nice place & we would stay here again.

Comfortable,charming and about 15 minute walk to city center.Very quiet,slept soundly.We enjoyed…read moredrinks,dinner and breakfast (breakfast was free). Highly recommend! We almost stayed right downtown at Abbey,Center Hotel.It was crazy busy so glad we didn't!

Food is amazing , service is great atmosphere homely & friendly . Prices average to high. Will…read moredefinitely be back soon.

My review is based on my dining experience here. I know the hotel itself has cozy dwellings that…read morecover all the basic needs in a great location of Annagry Donegal so if needed it can be an appropriate overnight too. The food, atmosphere and the Craic are why I'm here to suggest you pop in. Our friends live in the area and recommended it due to the ownership being quite well aquatinted with them and most importantly to us, the fresh fish coming in daily from Jack the local fisherman (family to owner too I believe). I had an amazing seafood gratin that was overflowing with mussels, salmon, prawns, calamari...with crustini breads for garnish and dipping. For my side, I ordered a lovely fresh salad and the greens were so crisp! White wine Sauvignon Blanc (I'm a NZ fan) went perfect with it all. I highly recommend coming in for a meal at least. The menu is fabulous and offers something for everyone. Call ahead for a table too. It's the proper thing to do and the place is bound to be packed for lunch and dinner.

***Let me preface this by adding that I didn't just blast them on the internet and not give them a…read morechance to rectify. I was going to give 1*. We took our issues to the front desk, the lady who "greeted" us (see below) remembered us, she didn't seem surprised by any of our complaints, and as a courtesy took off the cost of afternoon tea, But considering we legitimately thought about driving the 2.5 hours home and skipping our second night - only reason we didn't was cause we had the spa and a good feed and we're sleepy - the review happened all the same! Lol! ** Also need to note that if this was a review for just the spa? I'd have given 5* (Nicole was amazing!!) or just for the restaurant I'd have given 4* (steak was under seasoned but absolutely delicious!) ---- I think it would do well for the staff here to remember that they are in the service industry. Smiles don't cost anything. And it doesn't take much to go from being a "meh, ok" kind of place to standing out for being excellent. From the minute we arrived we were greeted by grumps. Lady at the desk was on the phone and point blank ignored our existence til she was done - answering questions and taking a booking - she could have made eye contact, held up 2 fingers to say gimme 2 ticks, a sympathetic "I'll be with you asap" look. Zilch. Then she wasn't friendly. And not only that she seemed wholly put out by the fact that my husband wasn't for signing a piece of paper that said "balance due €180" when it was prepaid and we owed nothing. So she got impatient (the line behind us was growing) and zeroed it out on a new page for him to sign. I asked about afternoon tea, she pointed to the lobby area and said there'd be a table with our names on it and to just sit there and they'll come see to us. Went to our room, dropped our bags, came back down and sat at the only remaining "reserved for afternoon tea" table. 5 mins early. There was another table of 2 girls waiting for theirs too. 20 mins later, someone comes over to us "oh you're here!" Eh yeah, we were told to wait here. Ok what can I get you - she asks. And ignores the other girls at the other table - they had to go up and ask for service. Hubby asks if we are really having afternoon tea in the lobby and she gets prickly, "eh yeah sure this is where all afternoon tea happens". If she tots and clearly tells someone that we weren't thrilled and a lovely Scottish lady comes back and offers to move us...to the bar.... hubby replies he'd rather not be stuck among drunks for afternoon tea either and I tell her it's fine. Go ahead. Afternoon tea was grand, though I'd recommend if you don't like dark chocolate, give it a miss. Strawberries dipped in dark chocolate, truffles are dark chocolate, petit fours are chocolate cake dipped in dark chocolate - its all a little rich. Did enjoy the savory plate though. Asked the chipper lady at the front desk if she needed us to sign for the afternoon tea before we left, she said no, it's on our room - later we get a call and then a girl comes round asking for a signature. Clearly no communication between staff members. Get to the room and there's drilling and construction - we heard a lady complaining and wanting moved room at check in, turns out we're there too. Found a travel sized wine bottle cap on the floor behind the bathroom door so not thorough cleaning happening. The wifi system sucketh. You sign on and it boots you off every time your phone locks. There's no "stay connected" box to tick so you have to constantly have to sign on. You're in the middle of nowhere, you have unsecured wifi. Just let people have it without the hoops! This drove me batty. With no cell coverage in the south, my son at my mothers house - needing solid wifi in case of emergencies is standard! Kitchen closes at 9. Husband went down at 10pm to see if anyone could throw a sandwich or some toast together and he was just told no. I honestly have never been somewhere that a) kitchen closes so early, especially somewhere so remote or b) the staff wouldn't go that extra mile and throw some toast on. No vending machines, no in hotel wee shop, no where local open late for food either, so pack a picnic for your room! Kept up til 2.30am with rowdy neighbours, a family with kids, screaming yelling slamming doors. Housekeeping calls at 10.30 and keeps knocking despite hollers of NO THANK YOU and then as you turn over, pull the quilt over your head and get comfy? The drilling starts. Asked at reception and was told work would continue all day, as it was "essential maintenance". Heard 3 more people complain. Went to the bar for lunch, please wait to be seated sign. We waited and waited. One member of staff walked PAST us. We waited more. No one came near us. No one to be seen or found. We left and went elsewhere. While they made a good faith effort in ? We wouldn't be back. Though they have the most amazing bath tubs of any hotel, ever!

Terrible customer service especially from Manager. Rude from our arrival, and no resolve on any…read morecomplaints, in fact read other reviews hotel consistently insults and gets personal with customers who complain.

The best seafood chowder and we sampled and enjoyed many throughout our trip. Fabulous scenery -…read morevisit during day to fully appreciate the area. Place was crazy busy with several very large (wedding) parties. So it was very loud. Excellent wines reasonably priced, coconut creme brûlée was delicious. Onion rings delicious. We were a party of ten and ordered everything from red snapper, lamb, and scallops to chicken curry and every bit was eaten,

Very nice, classy hotel in the center of Derry…read more I came on a tour and was offered a class of Prosecco from the check in clerk ( which was an unexpected treat). Our room was air conditioned ( not all in Ireland are) and we were served well by the bartender in the evening and for breakfast. They had a nice selection of breakfast options including salmon and scrambled eggs. Good coffee, fine linens, overall a place I would return to.

We loved the accommodations at Shipquay during our stay there in Derry. Given its location within…read morethe City Walls, the Shipquay is ideal for enjoying your time in Derry. The Shipquay is located in a gorgeous Italianate-style-listed heritage building that comprises a wealth of magnificent boutique hotel rooms. Our Superior Double Room had a beautiful and comfortable king-sized bed that was stylish and sophisticated. We enjoyed the amenities, such as the walk-in shower and the castiron tub that my wife and I loved immensely. They had complimentary WiFi and robes and slippers for us to wear in the morning and at night that was quite comfortable. The restaurant on the lobby floor provided us with delicious eats for breakfast and dinner, with refreshing and tasty cocktails, all in a stylish and contemporary interior that was our speed. The hotel is close to everything for site seeing and visiting attractions. There are tons of restaurants and bars within walking distance to enjoy. And if you want to stay indoors for the night, you have the restaurant and bar or speakeasy that's on-site. There are shopping centers everywhere, including one next store if you need to pick up some clothes, souvenirs, or just want to take a gander through. Overall, this is the place to stay when in Derry, and we will do so again upon our next one.

I stayed here for seven nights with a group of hikers in September 2013, and couldn't have been…read morehappier with the Downings Bay Hotel. It's pretty new, and everything is attractive, clean, and modern. I uploaded a bunch of photos, so check those out! Upon entering the hotel you'll see the beautiful lobby ahead of you, and a very nice pub to your left. They've got a nice sized elevator and a staircase to your right - so you won't have to struggle with lugging your luggage up to your room. Now, how about those rooms!? Each room has a single bed and a double bed, a dresser, desk, sitting table, and a couple comfortable chairs. The bathroom is absolutely beautiful - clean, modern, and stocked with Gilchrist and Soames toiletries. You'll also get more towels here than in your average European hotel room - no complaints about that! Each day, you'll find that your stock of coffee, milk, sugar, and cookies has been replenished by the wonderful housekeeping staff, so you can wake up to a hot cup of coffee, or relax with one if you're taking a break in your room later in the day. In addition to the public bar off the hotel's lobby, there is also a full service restaurant in back. I believe that the continental breakfast comes standard with your room, and you can choose to get a full Irish hot breakfast as well. I would also recommend stopping in for dinner - the rack of lamb I had one night was the best meal I had in Ireland. Absolutely delicious. Front desk staff were unfailingly polite, helpful, and friendly - if I ever make it back to Downings, I wouldn't have to think twice about where to stay. Downings Bay Hotel all the way!

Such a great hotel, brilliant staff, very helpfull friendly people…read more I went in October, 'close season' for them. The area is beautiful, lush farmlands everywhere.. the beach is spectacular, we went down on a cold but dry day, not long after the rains had stopped, and i got an idea how beautiful it would be on a hot summers day. we where 2 mins away from the beach, our room window looked onto teh caravan park and the seas just behind. The food and service in the bar was spectacular (so where some of the prices hehehe) You are about 5 mins away from the Atlantic drive, which lasts about 15 mins and on some parts you look as though u are about to drive straight into the atlantic! I liked this place soo much taht i am going to try and go back in the summer Only reason it is getting 4 stars is the room doors, they slam shut and make an awfull bang, didnt notic eon the Thursday night as it was only us and 1 other guest staying, but at the weekends the hotel gets busy due to the 2 golf courses near by and small groups of 'partys' and when these partys where going from room to room, the doors always banged, giving you a fright and on a few occassions, waking my toddler up

We are regular customers to The Highlands Hotel, Glenties, Co Donegal…read more On our most recent visit; we cannot praise this hotel enough. We love the new refurbished look Everything from cleanliness, food, comfort etc -you name it this hotel has it all. The staff are exceptionally helpful in every way possible. We would highly recommend this hotel. E & P Carr.

We had a great two nights here, using it as a base touring around this area. It was our second…read morebargain two night hotel break in Donegal, having travelled to here from Annagry and having spent three weeks in France shortly before we made it to Donegal. The hotel has limited wifi, which worked well around reception but we couldn't get it to work in the restaurant or breakfast rooms. It didn't work in our room. There are a number of brochures available in the reception promoting various attractions including the nearby Finntown railway, which runs along the edge of a huge brown trout lake in the shadow of a mountain and was fascinating. This entire county has to be one of the friendliest places on earth. No matter where we went, shopped, ate, toured and wandered around everyone was just so warm, friendly and welcoming. This hotel was no different; open friendly hard working people. The hotel was comfortable with our room a decent size, good decor, a double & single bed and a large bathroom. There was a flat screen tv on the wall. The food we had (haddock & chips €10) and prawn cocktail (€8) and night two we both had steak special) was all very good, fairly priced, the stout was excellent and the white wine served icily crisp. It was hectically busy in the restaurant especially on the Thursday night of our stay, mainly due to their sirloin steak special, €15 for a ten ounce steak, French fried onions, chips, peas and a pepper sauce. A few musicians also perform on Thursday nights. I'm sure the hard working staff are exhausted at the end of the night. We were tired just watching them. Parking is very limited at the front of the hotel and while there's a car park at the rear of the hotel there's no access from the car park. Breakfast was fine, the porridge superb followed by an Irish brekky fry of fried egg, pork sausage, bacon, black & white pudding and tomato. But we do restrict our intake of this sort of food. It's not just this hotel it's common in hotels to find cheap meats; cheap eggs, plastic skinned, fatty, salty sausage, fatty, salty, white pudding, cheap bacon and awful powdered coffee in hotels from one to five star. I'd prefer if hotels would use their buying power to purchase natural skinned meats, and better quality ingredients with a bit less fat and a bit less salt. I'd like to see the days of powdered coffee coming to a close - real coffee is so much better. We would return here.

Pros. Great…read moreLocation. Very Nice Room Great Service. Good Breakfast (not included). Cons. Maybe the priciest hotel in city but you get what you pay for I suppose.

A great stop when we arrived in Northern Ireland. Our porter was the kindest and hardest working…read moregentleman I've run across. This gentleman alone merits five stars for the entire experience. Alas, the rest of the staff was very helpful. We were a tad tired from our long drive and opted to eat at the hotel. The food was delicious. The room was very spacious. Certainly a property to seek out.

What a turnaround! I had previously given this place 2* a few years ago but having just spent the…read morenight at the hotel and enjoying a fantastic 3 course meal and breakfast I had to update this review. We came with friends who stay here regularly for one of their birthdays. From the minute we arrived (separately to our friends) we were met by smiling faces and warm personalities. The room was beautiful, the bath was huge and the water pressure was probably the best we've ever seen in a hotel. Dinner was excellent, I had the potato and leek soup, salmon and roulade. Kidlet had vegetable soup and goujons and husband had Caesar salad and the chicken stack with crumble for dessert. We all cleared our plates. We needed some help with gin selection, and Jan/John (?) the bar tender was incredibly helpful and knowledgeable about the different gins and mixers on their extensive 2 page menu. Breakfast was delicious too. We'd happily come back!!

We really enjoyed our stay at the Silverbirch. I don't think I can find a single fault with the…read moreplace. We stayed on a Friday and Saturday night and on both nights the Silverbirch hosted weddings. This created a real buzz about the hotel with giddy guests gliding up and a down the corridors. The staff in the hotel were excellent, even while dealing with 2 busy weddings they managed to be attentive to all guests. The hotel rooms are great - we booked a double but were given a twin but it was more of a suite. The room came equipped with a sofa, desk, double bed as well as a single. As part of the package we ordered we were given champagne on arrival which was a lovely touch. As mentioned I can't fault the Silverbirch at all. It's about a 10 minute walk in to Omagh town centre and had a Spar convenience store next door if you need to pick up a few bits before your stay or attending a wedding.