Called to buy a car, was told I'd be called back. I got a text stating they couldn't help me with…read moreshipping. I told them I'd arrange it myself and never heard anyrhing back and now the car is sold. Absolute joke if a dealership don't waste your time.

Great ! People are very friendly and easy to deal with. They get things done. easy access in…read moreScottsboro. They have a service where they will come to your house and pick up your vehicle and then bring it back to you. No charge.

My car purchase was months ago. I love my new car but they have yet to pay off my trade. Now that…read moreloan is 95 days past due. I have tried multiple times to reach someone by phone but no one ever answers. And no one has returned my calls. I will be pursuing this in person. The next step will be a lawyer.

Super friendly people but that's it! So Friday of last week I went in to get a car and indeed I…read moreleft with a car on Saturday I went to get groceries and the car broke down on me I contacted the manager for help. I bought a used car/trade in I'm stuck with the pos! He said it needed a tune up and topping on on fluids. so far I've had to have the spark plugs changed new fuel pump and fuel filter. Oil change and it blows fuses left and right. Had to replace the battery and now the coils seemed bad but this morning I went to check it and the coolant was low again. Took it down to the local mechanic they said it has a blown head gasket! Paid 2,000 up front done put 800$ in it now needs a head gasket ant even had it a week yet! Complete pos! Definitely wouldn't refer anyone here and I'll never get another one...

I went to this dealership to get a coolant leak fixed on my car. Not only was there little to no…read morecommunication over the first week they had my car about the progress, but when I got it home, the coolant was still leaking. I took my car back and they agreed to fix it at no additional cost. After that, they held my car for another 3 days and told me that they were going to charge me more for the second visit than they had charged when they didn't fix it the first time. When I asked about them agreeing to fix it at no additional cost, they told me that they felt like they fixed the first leak and that this was obviously a second leak that happened in the thirty minutes it took me to get it home after I picked it up the first time, but they'd do me a favor and only charge me around $250 to fix it.

Called at the last minute for oil change & tire rotation. They got me in. Came over picked up my…read moreF-150 King Ranch. Got everything done that I asked for. Dropped my truck back off. When I went to get in it I realized I had left my wallet on top of the dash. Had $500 cash in it. My wallet went untouched. Unbelievable. I've been dealing with The Harbin's for the last 25 years. Have always provided exceptional quality & service. This just backs it up. My 26 year old son will be with them now for the rest of his life THANK YOU!!!! Jeff B

The Service department and Management are rude and will not work with you when it's their fault…read more Please don't use this place. Go to another dealership besides this crooked place.

Chelsy and William knocked it out off the park! they responded quickly to our Internet inquiry,…read morestayed in continual contact, worked hard to get us the best deal possible, and wowed us upon delivery! The truck was pulled up and ready to go, Chelsy was prepared for us, William had the paperwork prepared for us, and the way they delivered our truck was epic! I've been selling cars for almost 20 years, I'm not easy to impress, but they did it! Great job, High Country Toyota!