I went to this dealership to get a coolant leak fixed on my car. Not only was there little to no…read morecommunication over the first week they had my car about the progress, but when I got it home, the coolant was still leaking. I took my car back and they agreed to fix it at no additional cost. After that, they held my car for another 3 days and told me that they were going to charge me more for the second visit than they had charged when they didn't fix it the first time. When I asked about them agreeing to fix it at no additional cost, they told me that they felt like they fixed the first leak and that this was obviously a second leak that happened in the thirty minutes it took me to get it home after I picked it up the first time, but they'd do me a favor and only charge me around $250 to fix it.

Called at the last minute for oil change & tire rotation. They got me in. Came over picked up my…read moreF-150 King Ranch. Got everything done that I asked for. Dropped my truck back off. When I went to get in it I realized I had left my wallet on top of the dash. Had $500 cash in it. My wallet went untouched. Unbelievable. I've been dealing with The Harbin's for the last 25 years. Have always provided exceptional quality & service. This just backs it up. My 26 year old son will be with them now for the rest of his life THANK YOU!!!! Jeff B

The Service department and Management are rude and will not work with you when it's their fault…read more Please don't use this place. Go to another dealership besides this crooked place.

Chelsy and William knocked it out off the park! they responded quickly to our Internet inquiry,…read morestayed in continual contact, worked hard to get us the best deal possible, and wowed us upon delivery! The truck was pulled up and ready to go, Chelsy was prepared for us, William had the paperwork prepared for us, and the way they delivered our truck was epic! I've been selling cars for almost 20 years, I'm not easy to impress, but they did it! Great job, High Country Toyota!

New dealership with lots of growing potential. Came to visit Albertville from Athens to see what…read morethey had to offer and this smaller dealership was like a hidden gem compared to the rest in its area. Bryan first came out and greeted us, I didn't feel pushed or pressured to do anything but I was curious about a vehicle they had. I got to test drive it and inspect it, guy was honest and laid back. Decided to purchase the vehicle and the financing guy, Logan, was just the same way. Chill, laid back, and didn't try selling me any unnecessary stuff. I was also promised a window replacement for the car and a minor code fix from the engine light. Both were fixed the following week as promised with no extra cost to me, as promised. All in all, good dealership, they kept their promise, and I just wished I got to meet the owner that day to thank him for the great experience. I'm now a proud owner of a mustang GT 5.0. Wish more dealerships were like this one!

From the owner: Bill has been in the automobile business for 25 years. In 2001 Bill started wholesaling cars. He…read moresuccessfully ran the wholesale operation and a trucking business for many years. Bill Hancock's experience in the automobile industry includes owning a clean-up shop, being a mechanic, selling and general manager of at a retail lot, car hauling, and wholesaling cars to retail dealers.

I had a great experience with the service center. Donahoo did not sell me the Blazer, but when I…read morecalled to ask for maintenance, they penciled me in no questions asked. On the day of my appointment, they took my car in immediately for service. They told me it would take about an hour and a half and they completed timely. When I went out to pick up my car, they had run it through the wash for me which I thought was super awesome! My service rep had a smile on his face and was super kind. So, I highly recommend Donahoo for service needs.

I booked a service appointment online.. the day of the appointment they called me and said don't…read morecome because their online booking doesn't "catch up on the computer".. some weird excuse.. what's the point of even having booking availability online if it doesn't work at all.. don't book service online because it doesn't work.. better yet, don't go here at all.. They just lost a customer for service and I was in the market to buy a new 70 thousand truck in the next year.. bye bye

Many people feel jaded by their experiences of buying and selling cars. If you think that way, you…read morecan rest assured that you are in the right hands with Orion Jackson. Not only does he do a great job and communicate well, but he also gives impeccable customer service and is just an all-around great person. You will not be disappointed.

I was looking for a late model Ford F-150 and found one on the internet and it happened to be at…read moreValleyside Automotive. I called and talked to the owner Orion and he sent me pictures of the truck inside and out. He assured me that this was the truck I would like. He held the truck for me until I could drive to Huntsville to look at it. Upon arriving at the dealership the next day I was greeted in the most professional way. After talking to Orion the truck was everything that he had told me it was. I purchased the truck for a great price and if the occasion arises that I need another vehicle he will be my first call. Orion and his staff are very professional and actually care about their customers. Johnny Duncan Northport Alabama

I'm giving Mountain Auto a 5+ Rating for their friendly and competent service! On a Saturday when…read morehalf of the tire stores were not even open, they were the only one that had a solution for our road trip between Nashville and Atlanta. They were very prompt in getting us back on the road. We made it home safely & love you and your business Flip! Thanks again!

Put Mountain Auto in your contacts if you travel this area. Out of state daughter had to leave…read moredisabled auto in area after late night breakdown on way back to college. Based on positive reviews I called Mountain Auto the next morning and FedEx'ed key to shop. Promptly provided a tow and fixed car in a timely manner for a very fair price. Great, honest service still exist and I found it at Mountain Auto. Thanks !

Owned by the same people as the Ford dealership. Ford dealership is uninformed and out to take…read moreadvantage of you any way they can. please avoid all Russell Barnett brands. They bait and switched me. Negotiated one price and then changed the price after I got in the store. cannot be trusted.

My husband and I are stunned at how amazing this buying experience was. We were in and out with a…read morenew car in one hour! That includes test driving, getting the estimate on our trade in, negotiation, and all paperwork. They also beat other dealerships on the trade in value right out of the gate. There were no pushy sales tactics and everything was completely above board. We have bought several cars over the years and will never buy anywhere else after this. Special thanks to Chris, the sales manager, and Andrew, our wonderful salesman. We never dreamed buying a car could be like this!

I purchased a vehicle from this dealership 7/24/2015 for my son. Before I got the car home the…read moreservice engine light came on. I called him to let him know and he would not answer my phone calls. The next morning saturday 7/25/2015 the car wouldn't even crank. I had it towed to a local mechanic who looked at the vehicle. He told me it would cost 1400.00 to fix the car. I called dealership to inform them of the cost to see if they would pay for it and he told me no and hung up in my face. Unless u want to spend a bunch of money fixing the car you buy from them i would not buy a car from this dealership.