I was able to book an appointment online. Competent staff, physician was knowledgeable and…read moreprofessional, but also friendly and took time to thoroughly explain best way to treat my injury.

Horrible health care! I was referred to Dr stein and he was terrible. He walked in didn't ask any…read morequestions, barely looked at my foot, interrupted me and talked over me multiple times. He was rude and made assumptions about my activities without checking to confirm. My treatment plan was 2 handouts with stretches. I asked if someone would show me any of them and they explicitly said no. But I could call with questions. Additionally, I expressed that I had pain in my ankle and hip. Past physical therapists said the hip pain was because of compensation from my ankle. Dr Stein it likely was something different but gave no recommendations for how to address it independently. Just come back in a month if it still bothers you. Stay away!

The quality of care is pretty good (friendly, knowledgeable). However, the billing process and…read morepatient portal are frustrating to the point of this being too stressful of a practice to go to. I can't be certain I am not overpaying for services here. You get constant reminders to pay your balance (sometimes pay or you can't schedule) BUT the portal only shows billing statements (an unclear pdf of the visits there *was* an outstanding balance for). It's unclear because the portal does NOT give you the option to see (1) Past payments you made, (2) An explanation or summary of WHY your balance is what it is. CFAO (the people behind PhysioDC) also don't necessarily map your checks to the specific appt -- so it's impossible to track why you STILL have a balance despite you having sent a check each time you were billed. Very stressful, unclear. It's not right to have a payment balance and not make it easy for patients to understand where the balance is coming from (or dispute it).

I regret coming here. I trusted Chris because of his years of experience but this was the worst…read moreexperience I've ever had with a pt. Similar to another poster, I spent around 15 minutes with Chris per session and even less when he was late (often 10-15 min after my appt time) getting me from the waiting room. He'd juggle 3 patients at once (nobody else at the clinic did this) and even when he didn't have this many patients I was alone while he was on the other side of the clinic or he just disappeared completely. When I brought up concerns about pain (not muscle pain or soreness), he'd just brush off my concerns and rush through my questions. Older reviews mentioned how friendly the pts are but this was not my experience. Chris was nice at first but then was checked out. Most of the time he was either glued to his computer looking at restaurant menus or chatting with his friends who came to see him. The final straw was hearing him make completely inappropriate comments.

Dr Chawla helped me immensely after covid. She said she would not allow me to fall through the…read morecracks of our system and she kept her promise. If you have a chronic health condition she is the dr that will diligently help by using data and expertise. I'm so glad that I met her as my first dr in this health crisis. Highly recommend

I cannot recommend Dr. Chawla more strongly…read more She treats me with a level of professional dignity and compassion that is exemplary, and she provides exactly what I need...a customized blend of her internal medicine and sports medicine expertise that addresses where "I am" and where I'd "like to be" in my wellness progression. She works with me as a partner in that progression. Dr. Chawla doesn't "spend" time with me. She INVESTS time in listening to me, displaying patience, explaining her analyses and discussing concrete options.... and she's quite adept at knowing when to be directive and when to be collaborative. Over the decades, I've run into my share of grouches and arrogant physicians, but thankfully, she is definitely NOT one of them. She puts me at ease. And she generates results...concrete improvements in my health, along with an increase in my knowledge of how to make those improvements sustainable! To say that I'm comfortable with Dr. Chawla's style and knowledge would be an understatement. I'm thankful that's she's my physician.

Claire did an excellent job supporting me through some lingering injury recovery that another PT…read morewas unable to diagnose or solve. After a few sessions I feel much better equipped to handle my reentry into sports and hobbies that I love.

It was a cold Saturday morning in February and I was cutting it close to get to spin class. I…read moreparked and sprinted the two blocks to the studio and the frigid air hit my exposed calves below my 3/4 length workout pants like a brick. Didn't think anything about it until I felt a tug in my right calf within the first two minutes of spin class. I let it heal for several weeks but it never quite felt right. For months, I had a nagging tightness. Not pain, but lingering soreness. Stay with me here. I re-tore my ACL on my left knee a few years ago and opted not to have surgery again. For the most part, It's fine because I "retired" from the sport that caused the injury, but it's occasionally wobbly and my knee randomly pops out of place. So I decided to do what I should have done years ago and go to physical therapy to work on strengthening the muscles around the knee. Hope you're still with me, just trying to set the stage for why Rose Physical Therapy is amazing. I'd met the husband of the owner at a Yelp event and he mentioned that his wife has a physical therapy business. Looked up the business later and saw that it had solid positive reviews. Also saw their business cards at Pacers Running and the employee also had good feedback. I made an appointment at Rose and was assigned to Laura based on my symptoms and her specialties. The DuPont office is bright, clean and modern. It sounds weird to comment about the aesthetics, but it really contributes to the experience and my comfort level. Laura is amazing--she takes the time to listen to where I'm having issues, especially during our initial session. Highly recommend! While I thought only my knee needed work, I mentioned where I continued to have calf tightness and she took a look. She explained where the muscles around an injury can lock up and if not loosened up, stay tight even when the original strain heals. During sessions, she works on those tightened muscles with some kind of sculpting tool, does dry needling to release some of the knotted, triggered areas, and then we do a series of exercises to build up strength and stability. I need to be better about doing the exercises at home to help speed along my recovery, but from the office visits alone, my problem areas are improving and I'm so glad I finally made that first appointment to get started. If you've got a nagging issue that you've been putting off addressing, go to Rose and get yourself right!

Dr John Starr performed a lumbar fusion of my lower spine which was meant to stabilize my spine by…read moreconnections with metal rods and screws in 2022. As a result of the surgery I experienced a septic staph aureus infection of the blood stream. The infection was induced in the surgery . I was readmitted to the hospital through the ER where a second surgery was necessary to ":wash out": the original site. I was in the hospital for another 5 days with high dose intravenous anti biotics . The antibiotics were continued at home for 6 weeks. But again the infection came back after the antibiotic therapy at home ended,. Again back in the hospital for another 5 days and another "wash out ": surgery followed by IV antibiotics which continued for several months. Now in 2025 I learn that the base of the fusion did not fuse to the bone. It came loose. Now I have to go back for a fusion "revision" surgery with a year of recovery. A horrible experience that continues .

Dr Moss is fabulous for wrist and hand issues and Dr Unger did my knees, highly recommended!read more

Dr. Pittman is a teacher first and foremost. If you have any questions about what she is doing/what…read moreis going on, she will explain it to you in a way that is accessible to the typical human. She is also a great listener as her physical therapy sessions end up becoming mental therapy sessions. Tasha is also deserving of praise as she is always in a good mood and ready to assist whenever I call.

Josh was fantastic! Communicative, very knowledgeable, and friendly. Helped me greatly reduce the…read morepain from a minor injury to full functionality and no pain. Would definitely return if needed.

Terrible bedside manner. He canceled surgery after taking money for…read moreMultiple pre-surgery visits Billing department does not explain invoices. Don't go there.

Dr Marc Danziger is my man! (Meaning), he has done the majority of my ortho surgeries. So of…read morecourse I went to see Dr Danziger about my bunion he told me that bunions aren't in his wheelhouse. but he did recommended Dr. Benjamin Stein. Dr. Ben is in the same "Practice" so I knew he would be good. Dr. Marc set me up an appt. for the next day... I read up on Dr Ben and this guy has serious "clout" in the foot and ankle ortho world READ HIS BIO I went into the appt knowing I was in good hands. My bunion was not only ugly but was interfering with my day to day and it hurt by days end. I had a lot of question for Dr Ben and he guided me to the best way to address my bunion. On a side note, I was fascinated by the engineering behind the surgery , Dr Stein answered all my questions and it was fascinating how the procedure is done and also the history of bunion surgery and all it's advances. Dr Ben is great/efficient/quick so I wasn't under anesthesia long. I know that is a concern for some people, but I have a strong heart asf Props to the Mass Ave Surgical Center! lol, not my first trip there and always "concierge" service. Everyone's post-op is gonna be different...mine required ICE! Ice on the ankle to manage post op pain. After a day I really didn't have pain to speak of. Swelling, yes. That took some time to recede but it is the foot and I am not one to sit around. I subscribe to and practice "active recovery" I bought a knee scooter but rarely used it. I mostly used a crutch or walked on the heel of my foot in a boot ...OH!! post-procedure-showers. I found the best shower-bootie. I'll include a photo in the pics. My bone was completely healed in two months! Swelling...four months Bottm line, Dr Ben is your man! I recommend him to my clients that endure with bunions asf

Turning 96 in June 2024, I have had excellent health but experienced a number of minor injuries…read moreconducive to using physical therapy. So I had had previous experience with this kind of treatment. The time I spent at Star was the best. To begin with, the facility is pleasant, with large windows, and very well laid out so that three or four therapists can work freely with patients with different levels of need. The atmosphere is welcoming and exudes a sense of community, working together to produce comfort and high performance. Sam Dozier, receptionist and Therapist Aide, greets people warmly, tirelessly arranges schedules to suit your convenience, and throughout your time there offers compassionate support. I worked alternately with Kyra Corradin and Aysha Ehsan. To sum up, I found them to be kind, caring, and focused. They are professionals with a special understanding of the power of movement to refresh and restore. Although work in the sessions is directed to particular areas of the body, the target is the whole person, not just a sore neck or knee. Kyra and Aysha began each session by asking how I was feeling that day with an interest not only in physical issues, but also in my spirits and general outlook. Their goal was to make me feel better through movement specifically directed to areas needing attention. If I indicated pain in a particular area, they would begin by massaging that spot, literally demonstrating the common expression, "I can feel your pain." I always did feel better after my sessions. However, both therapists strongly emphasized the importance of taking personal responsibility for learning and doing prescribed exercises at home. I thought they were great teachers, very good practitioners of their trade, and good at motivating me to carry on the lessons ourselves.

I went to STAR to get help with stretching, to be able to do the splits for competition dance…read morepurposes. Stretching on my own was losing its effectiveness and I wanted to see if there was a deeper problem that needed professional help. I had appointments with both Kathy and Annie. Unfortunately my first few experiences weren't that positive as far as the therapists being on time (for one appointment I had to wait 30 mins, due to traffic. But imagine if it was the reverse, I'm sure I would have been charged as a no show or wouldn't have been able to still have my appointment that day). It was a bit odd working with 2 therapists, as it seemed they both had their own approach to PT that didn't always line up with the other's instruction. Annie was nice and pleasant to work with. However, after about a month of going twice a week every week, I asked if she thought the sessions were what I needed (because they aren't cheap!) She recommended yoga. My last comment is regarding their billing practices. I paid the first bill in the office, and received the second bill in the mail. However the bill stated it was already past due. I called the office to pay and asked why the bill was past due. I was given some excuse about the way the insurance payments hit. That's unacceptable to me and has never happened in all of my adult life. Overall the experience going to STAR was one I didn't feel I benefited from, and could have saved a lot of time and money.

I cannot recommend Dr. Dickson enough! I came in worn out from another doctor invalidating me and…read moremy pain as a dancer, and barely knew what was wrong with my shoulder injury. Dr. Dickson helped me figure everything out through an in-depth examination and made a plan for me to be on track to perform. I went from having extremely high pain to nothing in a matter of weeks! Dr. Dickson's hands-on approach and immense knowledge of dance and the body helped me overcome my injury and gave me a greater understanding of my own body and injury prevention. It was life changing to have a physical therapist who truly understood all aspects my practice. Dr. Dickson is so kind, easy to reach, a great listener, and passionate about her practice and clients. I was always excited to see her because I knew she would help with my pain, and she is wonderful to talk to. She even attended my performance! Thank you for everything, if I need anything again I will be sure to come back!

Danelle Dickson, PT, DPT, OCS, was recommended to me by the owner of the FIT Gym in the Dupont…read moreCircle area. I had been having trouble with persistent Achilles tendon and planter fascia issues. I previously had done physical therapy for about three months with a different provider, but it really did not solve the problem. When I landed on Ms. Dickson's door step, I was in a lot of pain and had been dealing with the issue for over a year. Ms. Dickson was very patient with me and spent much one-on-one time isolating the various issues. She is different from the typical physical therapy places in the sense that she won't give up on you, gives you tons of individual attention and works on the ailing body part or parts (!) to get everything in working properly and in alignment. My previous experiences with physical therapy generally included maybe 15 minutes with the physical therapist before being handed off to an assistant for the exercise portion of the therapy. Ms. Dickson works with you exclusively, both in the hands on work and the exercise portion. Her office is very well run. While she doesn't process insurance, she will provide the documentation needed to submit to your individual insurance company and this documentation is provided promptly. My insurance company accepted her bills without question. She also has an automated email reminder of upcoming appointments which I found helpful. Finally, and most importantly, she checks in with you regularly and is available for any questions or concerns. Ms. Dickson responds quickly to any questions I had, which I have greatly appreciated. I highly recommend Danelle Dickson for any physical therapy needs you may have. She has been a lifesaver for me -- I am extremely pleased with the level of care and results that I have experienced at her practice.

My son suffered a serious tibial tubercle avulsion fracture in July that required emergency…read moresurgery, and his recovery has been extraordinary. I truly believe so much of that progress is the result of the care, attention, and expertise he has received at CNMR. I especially want to recognize Jonathan M. Kula and our physical therapist Megan Hartnett. Jonathan's assessment was incredibly thorough and thoughtful. I reached out after calling several places but wasn't getting my questions answered. I left a message and Jonathan called back within an hour. He made time for us to come in the next day (even though he was booked solid) and even offered to meet me and my son in front of the building in case I needed help getting into the office. He and Megan Hartnett took the time to understand my son's injury, read all of the reports, asked pertinent questions, and then proceeded to explain to us the plan and process for his recovery. His first priority was getting my son mobile and moving forward safely and confidently. That level of attention gave us tremendous reassurance during what had been a very stressful experience for our family. Megan Hartlett has been equally exceptional throughout his rehabilitation. She has approached his physical therapy with such care, patience, and skill, while also knowing when to challenge him and help him recognize how much progress he is making. Watching him regain his strength, mobility, and confidence has been remarkable. We still have a ways to go but here we are over the half way mark and I'm happy. There is a big difference between simply providing treatment and truly caring about a patient's recovery. Jonathan and Megan have made us feel that difference every step of the way. We still have more of the recovery journey ahead of us, but I wanted to take a moment now to give them both a very special shout-out and to say how grateful we are for the care my son has received. This isn't a fancy 10,000 square foot facility that looks super slick. I've been to those and nothing compares than the personal patient care. And every single person here--from the warm welcoming smile of Ms. Sharon to the other PTs I've never even met but see in passing--all have been nothing but kind, courteous and caring. This is a special practice that deserves special recognition.

I've been coming here for over six months. Never experience has been very good. My PT is Dr…read more Jordan M. I can't say enough good things about him. But to start: He genuinely cares about his patients. Not just the one on one care for PT, but as you as a person! I get to spend an hour with him and have really good conversation along with getting excellent care. He is very "hands on" which I appreciate. He listens to your concerns. And he goes hands-on whether it be massage or be cupping. And then gives you exercises and make sure you don't leave until you understand what you have to do. I even convinced my own wife to give Jordan a try as her PT and she truly understood what I was talking about. The front office staff is always helpful and polite Every time I call she picks up immediately and it's very helpful. They take my type of insurance which would be a dealbreaker if they did not accept Blue Cross Blue Shield. Every appointment with Dr Jordan, I leave feeling heard, encouraged, and like real progress is being made. If you're looking for a PT who will treat you like a whole person and not just a case file, look no further. Highest possible recommendation! It'll be a sad day when I no longer have any PT issues. Because I won't have an excuse To come here.