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Benjamin E. Stein, MD

2.3 (4 reviews)
Closed • 8:00 am - 4:30 pm
Updated a few days ago

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Medstar Orthopaedic & Spine Center Georgetown - Waiting room.

Medstar Orthopaedic & Spine Center Georgetown

(3 reviews)

Georgetown

I had an excellent experience during my first visit to this clinic. Dr. Henn was recommended by my…read morerheumatologist. As she mentioned he was incredibly knowledgeable, kind, and had outstanding bedside manner. He took the time to listen, explained everything in a way that was easy to understand during the exam and made me feel completely at ease. What stood out most was the flexibility and thoughtfulness in discussing treatment options and next steps--I never felt rushed and truly felt included in the decision-making process. It's rare to find a provider who combines expertise with genuine compassion. I'm very grateful for such a positive first visit and would highly recommend this practice. Everyone from the front desk personnel, his administrative staff, the x-ray technician, then his shadowing residents x2 were great. I visited the 20th st location but will visit Georgetown due to ease of transport.

Dear GT Medstar Medical Team,…read more My name is Sheila Westerfield and I was an in-patient at your hospital from October 25 through October 30, 2024. I must apologize because this email thank you is a very long time coming, however, I have been working on my recovery and PT. I wanted to thank each of you for your amazing care both medically, physically and emotionally as your team and you guided me through my recovery period at the hospital during my stay. From the excellent medical care and advice that was given to me both pre op hip replacement surgery to post op surgery, Dr. Park, I must say you are the BEST! I am so grateful that you are and were my surgeon involved in my care from the day I came to you for consultation, during and after my surgery and your excellent follow up and care! Your attentiveness to my requests and care will always be appreciated with deep gratitude. You also possess an amazing beside manner. I grew up in a family of physicians from my grandfather, uncle and brother -- so I am quite familiar with the quality of care that can be given to a patient -- not just medically, but the overall support emotionally that makes an outstanding doctor like yourself stand out from the rest. Thank you! Secondly and not really secondly, the amazing care that I received from the nursing staff, your staff, Dr. Park -- your resident, the physical therapists, nurse techs, the client care experience staff and down to the young man who cleaned my room twice a day and the food services staff, I remain extremely grateful. The quality of care and attention and kindness and compassion of all of the staff mentioned above (the names are listed below) -- I hope that I didn't leave anyone out, please know how fabulous you all are and I am grateful that you chose the medical profession because you are exactly where you belong. You all have huge hearts and exude patience and devotion to the career you chose. It is my hope that the director's of GT Medstar and your immediate supervisors and managers will have the opportunity to see this email. Because I don't have access to their emails, I am hopeful that this email will be forwarded to each -- from the president/ceo at GT, the head of the surgical orthopedics department, the head of nursing and patient experience department, director of physical therapy, food services and the janitorial department. I am healing quickly -- walking sometimes without a cane and having no difficulty navigating my 14 steps (LOL). All of this is due to the excellent care that each of you provided me and your encouragement each step of the way. The qualities that each of you possess are those that each person who has to undergo surgery or just a stay at the hospital prays for!!!! I know for certain as I am a praying "gal" who when my eyes open I am prayerful and thankful and before they close my prayers and gratefulness are repeated to my God -- and, what I can say is that HE answered my prayers, for TRUE!!!!! I wish each of you all of the BLESSINGS that God has in store for each of you and your families. I know that each day that you come to work, you are BLESSING yet many more patients! Thank you again. I will continue to keep each of you close to my heart and in my prayers. Tomorrow, my plan is to post this on Google!!!!!!! Blessings. With much thanks, Sheila H. Westerfield 202.526.3062 shwesterfield@comcast.net Below please see the names of those staff at GT Medstar who worked diligently, compassionately and tirelessly with me to help me heal. Surgery and Orthopedic Doctor: Dr. Kevin Park Attending/Residents for Dr. Park Dr. Perrot (spelling) Admin Staff for Dr. Park Tyrisa Lartarsha Marissa Anesthesia: Veronica Soto and Dr. Singh Nurses and Techs Sydney Morson Chloe MacViccer Jen Sabolsky Monica O'Neil Nicole Dulaney Clare Hilda Twanda KDN Alexis Abby Ashley Hayden Soi Ban Allie Colleen Erika Adzo Ingrid PT Andrew Madalline Ashley Food Services Damien Negas Patient Experience Kellie Chang Shirley and Shannon Brittney Kiara Cleaning Moses

Regenerative Orthopedics and Sports Medicine - Dr. Ferrell

Regenerative Orthopedics and Sports Medicine

(53 reviews)

Downtown

A friend of mine recommended ROSM in McLean to diagnose neck and arm pain following a Feb 2020 car…read moreaccident. However, the first available appointment was late April. I chose another pain center, National Spine and Pain, in the same area. During three visits I have never met the doctor, although visit records claimed that I had. The office experience was impersonal, waiting then rushing through the appointment. A neurologist diagnosed injuries requiring neck spinal fusion surgery. It stabilized my neck but left me with chronic pain. This time, I was able to make timely with ROSM. Each of my three visits so far have been directly with Dr. Imran Siddiqui, with assistance from attentive PAs. Dr. Siddiqui's manner is holistic and empathetic towards my pain. His approach itself reduced my anxiety. His careful diagnosis and treatment of my neck pain has produced results. The communication between me and the office via the patient portal is very efficient. I get a response from the receptionist Miss. Kaitlyn Lee within 24 hours. She also replies promptly to emails. Most practices take days to respond and sometimes require repeat requests. Kaitlyn is very personable and helpful for all patients there. Finally, I have never met any medical assistants who are as kind and understanding as Chawdry. I told him that he seems born to be a medical professional. He checked on me several times in a very caring way while I was waiting to see Dr. Siddiqui to make sure I was okay. He apologized for wait, even though it wasn't long. It was the opposite of my experience with the National Spine and Pain Center, where no one checked on me even though I was waiting for a long time. Whenever I visit ROSM, I feel that my health and wellbeing matter to each of the people in the office. Not only the doctor but also the staff members of ROSM empathy and care for the patient in their medical practices. I wish all other medical professionals would visit ROSM and learn from them how to manage a caring practice.

I had an appointment with Dr. John Ferrell on September 12, 2024, at the ROSM Washington, DC office…read morebut left before seeing him because I was not seen in a timely manner and left after an inappropriate time to wait. This is the second time I have experienced this problem with ROSM including previously in July with another doctor in the practice. Both times I was taken to an examining room in a timely manner and was left to wait in the room. After over 30 minutes, I left the room and spoke to one of the staff to ask if there was a problem. Both times I was told that the doctor was with another patient and would be in to see me in a while. My first complaint, therefore, is that it is not the patient's responsibility to determine why there is a delay. The doctor should instruct his/her staff to let the patient know that there is a delay and what are the patient's alternatives. Both times the staff person apologized for which I appreciate their apologies. An apology by a staff person, however, does not indicate that there will be any change in how waiting patients are informed of delays. On September 12, 2024, the staff person told me that the doctor was in a room with no clock, which is not an excuse but demonstrates poor planning by the doctor. Therefore, my second complaint is that the ROSM Washington, DC office is poorly managed and fails to properly plan appointment times for patients. I will not be returning to this practice for any reason.

Benjamin E. Stein, MD - orthopedists - Updated May 2026

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