I used to see Dr. Brown for emergency and routine care. In recent years, I have struggled with our…read morecountry's changing policies in health care, and when I last saw Dr. Brown 3-4 years ago, his bedside manner had become cold, and he seemed argumentative. I decided to give him another chance in recent months. When I recently broke a dental implant, I called him about making an emergency appointment. As soon as we started speaking, he berated me for missing appointments that were scheduled during a period I was recovering from an epileptic seizure, something I had told him. He went on to stress the importance of his losing money. As a final insult, he said I may have "been eating jelly beans" rather than recovering from a grand mal seizure. I hung up after telling him I was deeply offended, but I believe no one deserves to be treated like this.

I suggest steering clear of this dentist. He put an ill fitting crown on me that fell out multiple…read moretimes and eventually became infected. He also missed some serious gum disease in a close family member. Furthermore, he has a massive ego and is extremely arrogant. Do yourself a favor and find a better dentist.

Nitrous oxide Young girl not efficient with making sure…read moreattachments were correct and so I got very little anesthesia which is why I went there. Kept telling them but my concerns were ignored.I felt disrespected. also I had to pay out of pocket for this. Room was dirty and old. I felt uncomfortable.

Following my procedure, I was surprised that they wanted me to charge me several hundred dollars…read morebefore leaving their offices. In all other medical settings, I'm accustomed to paying perhaps an office visit copay, and then letting the medical insurance claim handle the cost. Instead, Oral Surgery Partners (OSP) made me pay the full cost up front, and then explained they would "refund" me if my insurance claim went through. Many weeks later, and after many phone calls to my insurance, I discovered that the claim was denied because OSP submitted the wrong code. OSP then told me that they would not resubmit the claim to my insurance - and why would they? They've already collected payment from me. Very shady and imo unethical billing practices -- BE WARNED.

Every staff member was wonderful EXCEPT Dr. Ouano. He completely butchered my extraction, ignored…read moremy tears, constant yelps of pain, and the fact that my body was practically lifting off the chair from the pain. I felt every single pull, drill, and needle during the 1.5 hours it took him to extract my tooth. Before starting, he told me the procedure could take 5, 10, or 20 minutes and asked if I thought I could handle it because I told him how nervous I was. Instead, it turned into the most traumatic dental experience of my life. He numbed my tongue more than my gum or cheek, and he jammed the needle so hard into the back of my cheek that I jumped and cried out in pain. This was hands down the worst pain I have ever experienced -- and I have given birth four times. It honestly felt like something out of a horror movie. Instead of showing compassion, he blamed me for moving due to the pain and repeatedly snapped at me throughout the procedure. I asked him three separate times to stop because the pain was unbearable, and his response was, "If we keep stopping, this will take all day." Each pause was only about 10 seconds so I could breathe and try to compose myself. When he was clearly struggling to remove the tooth, he started blaming the size of my tooth root. At one point, when I said I couldn't breathe, he snapped back, "Well, yeah you can, because you're doing it right now." I was emotionally and physically wrecked afterward. Because the extraction was so prolonged and traumatic, I ended up developing dry socket and had to return twice more for treatment. Jen and Jen were absolutely fantastic and incredibly kind throughout all of this. To make matters worse, he left a piece of tooth in my gum that is now trying to work its way out. I'm currently living with that pain because this experience has left me absolutely petrified of going back to a dentist.

My 17 year old had her 4 impacted wisdom teeth out today and Dr. Ouano was wonderful, as well as…read morehis assistant Kristi. They both went above and beyond, which is probably how they work with clients all the time, to make sure both my daughter and me were comfortable. I would highly recommend Dr. Ouano at Metrowest Oral Surgical Associates in the Northborough office. There was a new girl who started that week and I would never have been able to tell. She was professional and kind. UPDATE: Dr. Ouano just called to make sure our daughter was doing well. Who does that anymore? Very appreciative of his care and concern.

Dr. Lin is fantastic. Very clean office and great front desk person too. It was one of my best…read moreexperiences with a dentist/oral surgeon. I highly recommend.

Dr. Lin and his staff are amazing. Dr. Lin is very knowledgeable. professional and easy to talk…read moreto. He takes the time to listen to your concerns and ease your fears. I had 3 of my wisdom teeth removed and it went perfectly. I had minimal pain and no swelling afterwards! My husband is getting all 4 of his out this Friday and Dr. Lin has been great with him too. I would recommend Dr. Lin to anyone and everyone that needs dental work. His office assistant, Gretchen, is very helpful and friendly. They let you know up front the charges and how you can pay for them. They also walk you through the procedure and the days after step by step.

Caring. High quality. Assures patients are educated in procedures and alternatives. A delightful…read moreexperience!

From the owner: Dr. Feldman treats children, not just their teeth. She prides herself in seeing every patient,…read moreevery visit. Dr. Feldman applies her background in child development, psychology and education to create a happy relaxed positive dental experience. The practical experience of raising two wonderful boys enhances Dr. Feldman's academic and clinical excellence.

I was a patient at this office for over 20 years. I had the dentist that opened up the practice…read more After he retired he left me in good hands with three very capable dentists as well as most the office staff did not change. The are now owned by 42 North Dental Care, PLLC practice and this company is owned and operated by dentists Dr. Samuel Shames, DMD. and Dr. Ronald Weissman, DMD. Since they took over all the former dentists are gone and last I knew most of the staff had left. They put crowns on three on implants I had done at an oral surgeons office in December 2023. Last week, 18 months later they sent me a huge bill. A week later I got an automated call asking for me to pay over $2500 right then. This is just one of the most absurd situations I have every been in with a dental office. The doctor that did the crowns, Dr Pabaney, was the worst dentist I have ever had. I only went to them because I was with the practice when I first stared the implant process. Not only was it a total nightmare just getting them to call me back to get an appointment but his chairside miner was rude, he had THE WORST BREATHE OF ANYONE I HAVE EVER ENCOUNTERED and he is supposedly a dentist. Even his dental assistant knew he smelled, the look on her face was a look of horror, even she couldn't take it. Since I've moved to the area there are so many other dentists office that you have to go anyplace else. Also, look for who the owners are, if they have anything to do with 42 North Dental Care, PLLC stay away.

HORRIBLE. Went to Northborough Dental for 19 years and always had such great care from Dr. Howells…read more He was an amazing Dentist! Dr. Pabeny, I hate even referring to him as "Dr.", took the practice over and is an absolute SLEAZE who lacks professional morality. The Hippoocratic Oath he took when becoming a dentist meant nothing to him. He damaged one of my four crowns and downright lied to my face and was backpedaling on his story when I called him out on it face-to-face. I have never met a medical professional who could look a client/patient in the eyes and lie. Not to mention the note he doctored in an attempt to cover his butt when I brought up seeking legal assistance on the matter. When requesting for documentation and imaging he refused to send ANY documentation that I could then use to hold him accountable. He is an absolute sleaze who should rethink what type of professional he actually is...which he is NOT. Pabeny, you are a downright lying sleazebag. I can't emphasize the sleazebag more when referencing you!

Been going here with other doctor that retired for30 years. Had issue I wanted to discuss with…read morecurrent doctor and then would make appointment to return. Staff said no way. Can't see doctor without appointment. Nice going. You just lost customer and referrals

First visit yesterday to Innovate Dental in Shrewsbury. So impressed. Friendly professional…read morestaff, welcoming office, more of a soothing spa vibe than a dental office. Highly recommend hygienist Chrissy. Definitely the best of the best. Actually looking forward to my next visit in 6 months!

I had a couple of chipped teeth and was able to get an appointment very quickly…read moreDr. Mohini Shinde took great care of me. It was quick and painless. she is the most compassionate Dentist that I have ever had. I also had my teeth cleaned after. The hygienist Stephanie was great too. great sense of humor. The whole office is great and very professional. Thank you Westborough Family Dental office Hayley

I decided to go to Westborough Family Dental for a second opinion and the dentist who owns the…read morepractice is fabulous; her name is Dr. Mohini Shinde (pronounced Shinday) and she was just lovely as were her support staff, thanks everyone! It was late in the day, and I have a problem that involves pain and they were all as nice as could be, and I sure do appreciate it, as I am not the calmest patient. I would recommend this knowledgeable Dr. Shinde to anyone looking for a dentist. She is obviously SUPER smart and took the time to make me feel as at ease as was possible. Thanks again,